This marketing plan focuses on the Magic Planners app, an event planning app targeting millennials. It includes a description of the app's features, rationale for targeting millennials, marketing mix strategies, and digital marketing strategies.
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Marketing plan
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Executive summary Marketing plan is very important for a business organisation in order to be competitive and achieve the success for the long term. Marketing helps in developing the strategies through which the business maintain long lasting relation with the customers. To develop the good brand image of the business marketing plays a vital role in developing the customer trust. This report aims at developing various strategies that will increase the attention of the millennials towards the app. Through this app the millennials will be exploring various new features and functions of the app which will help in boosting probability for the Magic Planners. This app basically targets the youth segments as they are more into the technology and marketing done through use of internet will help the app to grow more rapidly. The following report will also focus on marketing strategies that will help the Magic planners to work more effectively and effectively. By adopting different tools of marketing such as Digital marketing, E- marketing and M- marketing the respective app can be more user friendly and cost effective.
Table of Content. Executive summary..........................................................................................................................2 INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Give a brief description of the app that you want to introduce into the market. Explain its features and functions.................................................................................................................1 Explain the rationale for the app, why and how it would appeal to its target segment(s).........2 Design a brand-new marketing mix for the app. You must specify the individual strategies that you are recommending for the app. Justify all the strategies that you are recommending, based on the segment(s) that you are targeting.....................................................................................3 Evaluate how the organisation can use appropriate digital marketing strategies, including an analysisof E-marketingand M-marketingstrategies.Analyse how these strategiescan contribute to the success of your organisation.............................................................................5 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................8
INTRODUCTION Marketing is one of the most important aspects that helps business to achieve success. So, marketing refers to strategy that a business implement to attract the customers towards its product. It needs adequate market research and information which helps them to increase the sales and achieve the targeted roles(Black and Schofield, 2018). Marketing plan should made properly so that organisational objectives are achieved effectively and efficiently. Ocado group plc is one of the British licenses grocery technology based company which is headquartered in Hatfield, Hertfordshire, England, UK. It was founded by Jonathan Faiman, Jason Gissing and Tim Steiner in April 2000. The company basically provides the end to end software solution to other retailers that helps expansion of market share. The company is diversifying its function in developing the app in event planning segments. The particular reports deals with event planning app function and features along with the rationale for the app and how it appeal to its target segments. It also includes the marketing mix strategy according to the market segment as well as analysis of appropriate digital, E- marketing and M-marketing strategies towards the success of the organisation. MAIN BODY Give a brief description of the app that you want to introduce into the market. Explain its features and functions. Every business organisation wants to diversify its operation to other field so that it can be more innovative and customers also remain satisfied(Mahulea, Kloetzer, and González, 2020). The Ocado company is launching a new app named as Magic Planner that provides entire solution related to event planning. It deals withevent related services as event management, equipment leasing, event production etc. The app will be dealing in organisation various event such as wedding, birthday parties, corporate events, online virtual feasts, college feasts, farewell, school functions and many more. The company is going to launch its a app on a global pace. The company has made its app user friendly by doing surveys and understanding the market.This app basically serves to make the plan quickly and convenient so that there is no confusion among the planners and customers. All the events are planned in this software only as it allows its customer to customize the event according to theme, guest and venue. 1
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Due to this app customers are provided with lots of benefits that helps them to execute their plans very effectively and efficiently. Some of the features and functions that attracts the customers towards using the app are as follows: ď‚·Registration: The app is free of cost for the customers as they don't need to pay any single penny at the time of registration. The customers are required to register the app with their registered mobile numbers or Email address while using the app. ď‚·Audio, Video and text messaging: The customers have various option to connect with the planners(She and Zhang, 2019). As to plan any event, communication is one of the most important factor so to avoid any confusion regarding the event this feature one the most attractive one in the app. ď‚·Flexible payment method: This app provides various payment option method to the customerssothattheycanhaveflexibilityinpayingandmanagethebudget accordingly. One of the best feature of this app is it shows all the previous transaction records with a single click to the customers. ď‚·Safety and Assurance: The customers nowadays are more into the safety and wants privacy regarding their data. So while using the app the customers can put various security such as finger prints, screen passwords to ensure good data encryption. ď‚·Event survey feature: The app consists of feedback option also where the customers have the option to answer in single line, multiple answers or text answers. This help the company to understand the customers perception and loopholes in the app. Explain the rationale for the app, why and how it would appeal to its target segment(s). Event management app has been one of the dynamic and customer demanded app in 21 St century. Here by developing the Magic Planners app, the respective company has adopted so many technology to be innovative. The customers wants to plan the event very uniquely and in a dynamic way so that the attendees are happy. So to match the customers preference the event planner needs to be very creative and skilful. The importance of having such software have various advantages. Firstly, it very customer friendly app as it helps to track all of the activities that are planned by planners through this app(Zhao and et. Al., 2021). It will also communicate with the target customers before during and after the events which will increase the participation of the customers digitally which leads in saving time. The feature of polling, feedbacks will help the customers to identify the success of the events. This app can help customers by giving 2
regularly reminders of the event so that they don't miss important future events such as business meetings, online virtual meetings etc. Here the app basically focus on youth to explore the opportunities in the app and make the career in the event management. So that their creativity can be used through this app by developing more innovative services for the customers. As young youth are very enthusiastic and creative so the Magic Planners will hire the youth and provide them with the employment opportunities. As the students who are studying in schools and colleges keep on organising events so the app features can help them to organise the events in most attractive and creative manner. This will also help the youth to manage the budget of the event through this app.Most of the young generation are using social media so that it will easy for the app developers to attract the youth towards the app. So they can make websites and pages in social media that will create a brand image and loyalty among the youth(Rese, Ganster and Baier, 2020). This help the youth to build the career in the digital marketing as they spend more time on social media which lead in generating more profits. Here the young youth can make blog about the services provided by app and circulate among the social media that will help in expanding the customer base. In addition to thisthe Magic Planners can also approachinfluencers who have already gained popularity in market to attract millennials generations. Design a brand-new marketing mix for the app. You must specify the individual strategies that you are recommending for the app. Justify all the strategies that you are recommending, based on the segment(s) that you are targeting. Marketing mix strategy refers to the action taken by the certain company to promote its product and services among the targeted segments. It is important because it helps to ensure that the targeted customers are provided with the correct products, at the right time, at the right place and at the right price(Mahdavimazdeh,Falkenberg and Stackhouse, 2020). This strategy will the help the Magic Planners to give more focus on customers needs and wants. This strategy helps the respective company to be more innovative so that it can target the youth segments more. So , the marketing mix strategies of Magic Planners are discussed below: ď‚·Product strategies:This refers to the commodity which company sells in the targeted market. Here the Magic Planners provide the customers with the different services of event planning such as organising the event, leasing the event products that help to attract the more customers. Here the app basically focus on targeting the youth by providing 3
services according to them. By providing facility of planning the events such as birthday parties, reunions, farewell it attracts the youth towards its app. By providing innovative services it differentiate itself from the other competitor. ď‚·Pricing strategies:The pricing refers to the cost which the customers are willing to pay for a particular product or services(Chen, 2018). The Magic planners mainly focus on the youth so keep its services minimum so that they can avail the services easily. As the youth mainly gets attracted towards the product and services which are low in cost so the app basically adopts low pricing strategies. Along with that if the services are of quality and in low cost than it will make the students to keep on using this app frequently to organise the event. ď‚·Place strategies: Place is one of the most important area for the company to sell its products. As they focus on providing the customers with the product in right location. Here the Magic Planners basically focus the youth who are in school and colleges so that they can plan to organise the events which will help the app to generate more profits. So the app basically deals with youth through online platforms as the youths are more technology based so launching app online will be the best place. ď‚·Promotion Strategies:Promotion refers to the process of influencing the customers to buy the products. Here the business basically promote the products and services to the targeted audience so that they can grow more towards achieving the success(Westwood, 2022). Here Magic Planners basically focus on the adverting the app through social media as youth are more active on social media platforms. Through Instagram, Facebook, WhatsApp the app promote its services among the youth. This will help in creating more awareness among the youth about the app and they will use the app to plan the events in the schools and colleges. ď‚·People:The people here basically refers to the individual who are running the app, providing services and solving the customers grievance and problems through calls and test messaging. The Magic Planners here basically hire the individual who are very creative and skilful. So that the employee can work according to the customer preferences and choices. It is very important for the app developers to keep in view the customers satisfaction and needs. So the app must be handled by the experienced employee so that 4
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the customers queries are solved according to them only. This will help the app to be more customer oriented. ď‚·Physical evidence strategies: Physical evidence basically the presence of the company that helps in targeting the right kind of customers. This involves branding and packing of the products that helps in attracting the customers. In context to the Magic Planners the app is the physical evidence and its logo helps in attracting the customers. The app can be launched on google play stores, social media, iCloud etc so that it can attracts the youth in a very unique way. ď‚·Process strategies: The delivery of the products and services is based on this marketing strategies. If the delivery is standard then its saves lot of time and money(Sharif, 2022). In context to the Magic Planners if the app is working properly and the customers standardsaremetthenithelpsingeneratingmoreprofits.Theappbasicallyis environmental friendly and sustainable for the long term. This helps in creating more effective and efficient app which is more customer friendly and easy to use. Evaluate how the organisation can use appropriate digital marketing strategies, including an analysis of E-marketing and M-marketing strategies. Analyse how these strategies can contribute to the success of your organisation. When a company launches its product it seeks for the growth and profit so it applies lot of marketing strategies to attract the customers. The ability to advertise, sale and deliver goods to consumer helps the organisation to be successful(Nabila and Hasnul, 2020). So nowadays company give more focus to the digital marketing and make strategies accordingly. The digital marketing basically marketing done by any business organisation by using online media or through any internet connected device . Through the organisation are making use of new technology that helps them to be more creative and dynamic. In context with the Magic Planners it is launching its app in online platforms so it will give more on digital marketing to attract the large number customers. As nowadays youth are very active in using different type of online media and sites. This helps in connecting with the target youth instantly that increase the probability towards achieving the success. As youth are brought up in a environment where technology are familiar to them and spent lots of time online. So the app is basically targeting the youth to make more use of the app which will help in making more profits. Due to the millennials using more online usage the parents are also adapting the importance of growing 5
digital technology(Hu and Olivieri, 2021). This is beneficial for the company as it is not only attracting the youth but also the parents through digital marketing. As here the Magic Planners are giving more focus to the youth they can give focus on search engine optimization that will be cost effective and can develop a brand loyalty among the millennials. This will lead towards the success of the organisation by using digital marketing. E-Marketing:This strategy helps in targeting large number of audiences. It uses internet and world wide web to plan, execute, distribute and promote the products and services developed by the respective organisation(Das, 2018). This helps the customer to get product in low cost and helps to be more competitive in the business environment. The respective app can use E marketing for achieving the goals and objectives which is briefly discussed below: ď‚·Opportunityincreatinggoodbrandimage: As customers preferences are very unique and they spend more time on internet to explore dynamic products. So, internet has provided very good opportunities for the Magic Planners to create their good loyalty of the product by doing online marketing. ď‚·Customerreaching: Through E- marketing the customer interaction is increased which is one of the most important factor(Yadav and Rahman, 2018). To be successful it very necessary that customers problems and grievance are solved by the experts in order maintain good relationship. ď‚·Affordable: E-marketing is affordable rather than the traditional marketing as it uses internet rather than television and print media. The competition of digital marketing has increased the return on investment more. So due to less cost the Magic planners can generate more profits. M- marketing:This type of marketing basically takes place on smart phones and other devices which are hand held such as tabs, cell phones(Saha, 2021). As there are large numbers of active audience who uses mobile which can be the aim of the app developers to reach towards such user. It can be used in success of the app by push notification, mobile optimised apps, Short message service etc. Various reasons to use the M- marketing strategies for the success of the business are follows: ď‚·Cost effective: Mobile marketing is cost effective as billions of people uses mobile phones and sending text message through mobile is less expensive(Yadav and Rahman, 6
2018). Through this the Magic Planners can put more focus on the youth as well as other customers also. ď‚·Safety:As mobile users keep the information in the phone very private so doing marketing through mobile phones can give assurance towards the safety of using the app (Chaudhry and Sharma, 2018). As well as the mobile user constantly check their phone so promoting through the M- marketing can help the app to get success. ď‚·Easy to track the activities: The mobile marketing helps the customers to track the activities that are going on field within one click. So this can be more accurate, relevant and adaptive form of marketing which helps them to get more success. CONCLUSION From the above report we can conclude that theMagic planners have developed their app in a very unique and dynamic manner so that large number of youth make use of this app to plan the event in their colleges and universities. The features and function of the app are very friendly and cost effective through which the customers will be able to connect more effectively with the event planners through this app. This app basically focus on the youth to provide more opportunities to them and make use of this app frequently to organise the events. Due this the Magic Planners also focus on being innovative as the millennials are more creative and want to explore their career in unique field. In addition to this the app also uses marketing strategies that helps in attracting large number youth with the proper strategies. This report also concludes that how Digital marketing, E-marketingand M-marketing will help the app to achieve the success and growth for the long term. 7
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