Manage Operational Plan for BBQfun E-commerce Company

Running head: MANAGE OPERATIONAL PLAN
Manage Operational Plan
Name of Student:
Name of University:
Author’s Note:

1MANAGE OPERATIONAL PLAN
Table of Contents
Introduction......................................................................................................................................2
Assignment Task 1..........................................................................................................................2
1.1 Legislative and Regulatory Context......................................................................................2
1.2 Policies and Procedures related to Operational Plan.............................................................2
1.3 Role of Operational Plan.......................................................................................................4
1.4 Explanation and Justification of Operational Plans...............................................................4
2. Resource Requirements for Implementing E-Commerce Strategy.............................................4
3. Consultation and Communication Activities...............................................................................5
3.1 Human Resourcing Requirements.........................................................................................5
Assessment and evaluation of the candidates...................................................................6
3.2 Physical Resourcing Requirements.......................................................................................8
4. Action plan for E-commerce Website Implementation...............................................................8
5. KPI for Project and Balanced Scorecard.....................................................................................9
5.1 Performance Indicators for e-commerce strategy..................................................................9
5.2 Balanced Scorecard for e-commerce strategy.......................................................................9
6. Contingency Plan Template.......................................................................................................10
7. Proposal for Resourcing............................................................................................................12
7a. Proposed Implementation of Resourcing.............................................................................12
7b. Breakdown of costs..............................................................................................................13
7c. Benefits to organization.......................................................................................................14
7d. Approaches for Developing Key Performance Indicators...................................................14
7e. Risk Outline.........................................................................................................................14
7f. Identified Risk and Contingency Planning...........................................................................15
Conclusion.....................................................................................................................................15
References......................................................................................................................................16

2MANAGE OPERATIONAL PLAN
Introduction
The study aims to develop a simulated business documentation for BBQfun which an e-
commerce company. The main discourse of the study has outlined the legislative and regulatory
requirements for the operational plan. In addition to this, it has determined relevant action plan
for the implementation of e-commerce strategy. Some of the main discussions under this action
plan includes “physical sourcing, human resourcing, timeline and milestone and conservation
and communication”. The various discussions of the study have further identified the risk
pertaining to the employee under performance, management of intellectual property and risk due
to breach of health and safety compliance responsibilities.
Assignment Task 1
1.1 Legislative and Regulatory Context
The assignment aims to address the business activities associated to BBQ Fun which
involves in the business of manufacturing products. The business offers wide range of products
to its buyers via various stores. However, it needs to be discerned that at present the business is
planning for progressing e-commerce system which will be able to facilitate the management for
increasing the sales of the product. In addition to this, the organization needs to include the e-
commerce activities in the website. The privacy of the customers needs to be integrated with the
various types of the “legislative and regulatory” associated to the company (Heizer, 2016).
1.2 Policies and Procedures related to Operational Plan
The performance management policy and procedure of the company relates to the
performance management process which needs to be exercised by the present employees. The
responsibility of managers in this regard is depicted with carrying out formal procedure for
conducting review discussions twice a year. Additionally, the managers will monitor the
performance of individual employees they are by recording the key events and performance
using a performance management documentation for recording formal and informal reviews.
Some of the most relevant legislations for communicating with the employees will adhere to
regulations such as “Privacy Act 1988 (Cwlth)”, “Queensland antidiscrimination act 1991
(Qld)”, “Fair Work Act 2009 and (Cwlth)” “AS ISO 15489: 2002 Records management”.

3MANAGE OPERATIONAL PLAN
The procedure to conduct performance review encompasses of an “annual formal review
discussion”, a six-month follow-up discussion and continuous monitoring of performance of the
employees. In addition to this, the performance review documentation will provide the individual
development plans which are important for maintaining the integrity of the information. The
reviewing of performance will be done in every 12 months which will follow up with a six-
month review.
Figure: Implementation of Performance Review Process
(Source: As per the Case Study)