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Report on Management & Leadership - United Parcel Service

   

Added on  2020-06-05

16 Pages4652 Words243 Views
Working with and leadingpeople

Table of ContentsINTRODUCTION......................................................................................................................3TASK 1......................................................................................................................................31.1 Documentation for selection and recruitment process................................................31.2 Impact of legal, regulatory and ethical considerations to the recruitment..................41.3 Part in the selection process........................................................................................51.4 Evaluate own contribution to the selection process....................................................5TASK 2......................................................................................................................................62.1 Skills and attributes for leadership..............................................................................62.2 Difference between leadership and management.......................................................72.3 Compare the different leadership styles for different situations ................................7TASK 3......................................................................................................................................93.1 the benefits of team-working......................................................................................93.2 the importance of working in a team as a leader........................................................93.3 Review the effectiveness of the team in achieving the goals...................................10TASK 4....................................................................................................................................114.1 important factors involved in planning the monitoring and assessment of workperformance at UPS Company........................................................................................114.2 Plan and deliver assessment of the development needs of individual at workplace.114.3 Success of the assessment process of UPS..............................................................12CONCLUSION........................................................................................................................12REFERENCES.........................................................................................................................13

INTRODUCTIONPresent report is based upon the United Parcel Service which is one of the mostfamous and larger parcel service in UK. Currently cited company suffering from some issuessuch as leadership, management etc. this report will describe different leadership styles whichwill help cited company to remove the different conflicts and issues. Apart from this reportalso explains the importance roles and responsibilities of leader and manager. Furthermore, italso explains the importance of team work in the success of business. At the end this reportwill focus on the different skills and attributes of leaders. TASK 11.1 select the Documentation of selection and recruitment process for the company. Company Name:United Parcel ServiceJob role:Area Manager LocationUnited Parcel ServiceDescriptionIn order to work in the business, you have provided responsibilities for managingdepartment in the business. You have providing management team which work under yourguidance and direction. Salary:£28,000 - £35,000 per annumSkillsStrong communication skill to build a good relationship with employeesRequire knowledge of finance and arts and should be able to use different softwareGood analytical skills.Candidates must require desirable to attempt the actions

Personal specificationsPost:Department:AttributesEssential DesirableQualificationsPG and graduation degreerequire in management. Inaddition to this perfectknowledge in leadership andmanagement activities. Experience in working in themanagement or leadership inany sector of the UK market.Knowledge and skillsInterpersonal and effectivecommunication skills needed. Experience to handle databaseand make solution for thecustomer complaints1.2 Impact of legal, regulatory and ethical considerations to the recruitmentLegal consideration involves all the laws related to the recruitment and selectionprocess of employees. These laws play man role in the organisation because through theselaw's employee can feel satisfy and safe in the business environment. Success of organisationis depended upon the performance of employees(Bush and Middlewood, 2013). So hire theefficient and high skilled employees has been considered one of the most important jobs forhuman resource manager. There are different types of laws and regulations which have to befollowed by United Parcel Service.Equality Regulation Act 1974: the main of this rule is to remove of all kinds offavouritism from the country. This rule states that there should be no discriminationwith respect to case, colour, age, sex, religion etc. according to this law citedcompany have to provide the same rights, power and facilities to all employees. Race relation act 1976: according to this law cited company should provide the samepay scale to male and female candidates. When an organisation determines theirfunctions and operation on particular religions, it impacts negatively on theemployees.

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