logo

Roles and characteristics of a leader and the function of a manager in operations management

   

Added on  2020-06-03

12 Pages4147 Words79 Views
MANAGEMENTAND OPERATION

Table of ContentsINTRODUCTION ..........................................................................................................................1TASK 1............................................................................................................................................1P1- Roles and characteristics of a leader and a manager........................................................1TASK 2............................................................................................................................................3P2- Role of a leader and the function of a manager in different situations............................3P3- Different Theories and Models of approach....................................................................4TASK 3 ...........................................................................................................................................5P4- Key approaches to operations management.....................................................................5P5- Importance and Value of operations management...........................................................6TASK 4............................................................................................................................................7P 6 Factors within the business environment.........................................................................7CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10

INTRODUCTIONManagement is a set of activities to make an effective strategy of business for profitmaximisation and further growth of company. It helps in achieving organisational goals in longterm. Mark & Spencer Limited is a leading firm of United Kingdom which deals in retail market.It is a multinational brand that has 959 stores in overall country (White, 2016). It was establishedin 1884 by Michael Marks and Thomas Spencer in Leeds. There are almost 83 thousandemployees of enterprise all over world and revenue £10,555.4 million. To compete in businessmarket as it has high competition with other companies, it has to improve its existingperformance and make more efforts for better quality of product and goods. So operationalactivities and tasks must be done in such a way that minimum input can produce maximumoutput in future. Leaders are important assets to firm and manager help in making strategies tomanage every operation In following report, different roles of these two crucial members ofcompany will be discussed. Different approaches are used by leaders and these are affected bysome factors.TASK 1P1- Roles and characteristics of a leader and a managerManager is a person who gets things done through other people and follow a formal wayto execute his duty (Chen Mao and Van der Merwe, 2010). He makes sure that every individualis doing his work as per code of conduct and policy of firm. He fulfils responsibilities related toorganising, directing, controlling as well as staffing for better productivity of operational processof Mark & Spencer Limited. He forecasts demand of input and resources to get maximum outputin long term for business organisation. On other hand, leader is a person who is followed by agroup of people of firm to achieve a specific goal. He has to provide training to his teammembers so that they can do as he wants and contribute in enterprise’s progress in future.Followings are some difference between them.Basis of Difference ManagerLeader FollowerEmployees are main followersof manager in company whohe provides guidance to.He has his other members ofteam as followers who fulfiltheir tasks as per hisinstructions.1

Mission and goalsHe play roles to set particulargoals for firm and measuresthem to achieve in time.He creates vision for achievinglong term profits for thecompany. He sees picturebeyond limitation of business.Change and maintenanceManagers try to sustain aformal structure or hierarchyin organisation so that otherpeople also practice the same.Leaders uses innovation tochange existing process ofcompany and make it effectivefor better results.RiskAs he has responsibilities tobalance everything atworkplace, he does notpractice anything which canlead to any types of risk.Leaders look for revolutionand take competitiveadvantage, so they makedecisions which contains hugerisk in RelationshipManager concentrates onbuilding a fixed system andstructure to set and achieveorganisational goals.He focuses on people who arestakeholders as they should beinfluenced to invest more togain maximum results.RelienceHe relies on control andmonitor of every activity ofemployees.But leaders makes efforts tobuild trust among teammembers to work together toaccomplish their target in time.Horizon and bottom lineHe always looks for bottomresults of company.He keeps his eye on horizon orproductivity of his followers.ThingsManagers do proven rightthings as per rules.Leaders make things rightthrough their innovativeefforts.IdeasThey implement ideas andplan which has been made bytop executives.They create and buildeffective ideas for the growthof firm.GrowthManagers follow a fixedregulatory framework ofLeaders create many newthings every day in process, so2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Management and Operation Assignment | Marks and Spencer
|13
|4132
|265

Management and Operations Report on Marks and Spencer (Doc)
|17
|4112
|109

Characteristics Of Leaders & Managers | Assignment On Mark & Spencer
|15
|5553
|34

Role of Operation Management | Report
|13
|3941
|45

Operational Management in Marks and Spencer : Assignment
|16
|4181
|43

P1 Defining and comparing roles and characteristics of leader as well as manager
|13
|3873
|88