P1 Defining and comparing roles and characteristics of leader as well as manager
Added on 2021-01-03
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Management and Operations
Table of ContentsINTRODUCTION..................................................................................................................3P1 Defining and comparing roles and characteristics of leader as well as manager..........3P.2 Examining the role of a leader and the function of a manager apply in differentsituational contexts.............................................................................................................5P.3 Different theories and models of approach, including situational leadership, Systemleadership and contingency.................................................................................................5P.4 Explain the key approaches to operations management and the role that leaders andmanagers play in Marks and Spencer.................................................................................6P.5 The importance and value of operations management in achieving Businessobjectives in Marks and Spencer........................................................................................7P.6 Assess the factors within the business environment and how they impact uponoperational management and decision-making by leaders and managers..........................8Conclusion..............................................................................................................................9REFERENCES.....................................................................................................................10
INTRODUCTIONOperational management can be defined as procedure which involves designing aswell as controlling of many business process. It might also includes redesigning of businessoperations. Operational management can also be referred to as administration of variousactivities which are executed within an enterprise. An effective operational management iscrucial for smooth functioning of business. This procedure is mainly concerned withconverting the input into output. Marks and Spencer is a British multinational organisation.An organisation specialises in selling home products, luxury food, clothes etc.The report will include the comparison between the role of manager and leader inmarks and Spencer. It will also include the description about different approaches ofoperational management. Study will also have focus on analysing the effect of externalbusiness environment on the decision made by management. In addition to this, Differenttheories and models of approach, including situational leadership, System leadership andcontingency will also be explained in brief. TASK 1P1 Defining and comparing roles and characteristics of leader as well as managerMarks and Spencer is global company which offers various products such as food,clothes etc. Business entity have approx. 979 stores worldwide. In addition to this, anorganisation has flat structure which enables manger to make quick decisions.A manager can be recognized as a person who is accountable for administratingvarious business activities as well as people within an organization. In other words,manager is in charge of certain business task or group of people. They are responsible formanaging whole business. In context of marks and Spencer., business entity have skilledand experienced manager who has played an important role in driving firm towardssuccess.Leader is a person who provides command to other people. They are basicallypeople who influences people to make their significant contribution towards achievementof business goals. In context of marks and Spencer, management in an enterprise makesleaders by providing them training . Marks and spencer company makes huge capitalinvestment on developing employees and providing them opportunity to develop abilitieswhich are required for managing business.
Difference between leaders and managers: Basis Leaders Managers Meaning A leader is a person wholead group of people in anorganizationA manager is a person whomanages all businessoperations as well as peoplein an enterprise.FocusLeaders in M&Sorganization have focus onproviding direction topeople.They mainly emphasize ontactical activitiesStyleIn marks and Spencer,transformation leadershipstyle are adopted by leaders. Transnational leadershipstyle is adopted by managerin marks and Spencer.QualitiesThey have high influencingpowerManager posses highdecision making powerFunctionFunction of leader to managethe activities of followersand provide them propertraining as well as guidance.Function of manager isformulated businessstrategies, set goals as wellas standards (Zhang andet.al., 2016).Characteristics They are honest and havegood sense of humour.Manager have problemsolving abilities and they areresult oriented Functions of managers and role of leaders:Planning: It is considered to be as Crucial function of manager in an enterprise. Itis duty of manager is to create an effective strategies and establish smart goals for firm.Role of leaders in an organization is to encourage employees for increasing theirparticipation in business activities. It is the important function of leader to formulatestrategies for achieving group goals (Goetsch and Davis, 2014).
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