Management and Leadership Theories Report - Starbuck
Added on 2020-07-23
12 Pages3295 Words41 Views
Management andOperation
Table of ContentsPROJECT 2......................................................................................................................................3INTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................32.1 Explanation about the key approaches to operation and management and role of the leaderand manger plays in Starbucks...............................................................................................32.2 Explanation of the importance and value of operation management in achieving businessobjectives................................................................................................................................52.3 Evaluation of how leader and manager of the Starbucks can improve efficiency ofoperational management.........................................................................................................6TASK 3............................................................................................................................................63.1&3.2 & M4 Assessment of the components within the business environment in theStarbucks which impact upon management operation and decision making by leader andmanager .................................................................................................................................63.3 Evaluation of application of operation management D2................................................9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
PROJECT 2INTRODUCTIONIn order to conduct the management and operation in an organisation in excellent manner,manager and leader play a very essential role in order to achieve the desired objective within aspecific time period. With help of manager and leader organisation can able to develop aneffective policy, practices and strategy. In the present report, management and leadershipconcept and related theories has been systematically discussed with respect of Starbuckcompany. It is an American coffee company which have main aim to produce and deliver highquality of product and services. With help of this assignment, role of manager and function ofleader in the organisation can effectively discuss.TASK 12.1 Explanation about the key approaches to operation and management and role of the leaderand manger plays in StarbucksIn an organisation, operation and management plays a very crucial role by whichcompany can produce the high level of product and services. In a simple words, it can be saidthat it is a function which is responsible for manage and coordinate the resources which isrequired to produce commodities of the company. The main aim of this operation andmanagement function in the organisation is to transform the input into the company's productsand services. In the Starbuck, operation management can help in large manner because citedventure produces the high quality of coffee products for its customer so with help of thisfunction, cited venture can able to control, direct, dead the business activities related to operationand production so as wastage can overcome and quality can improve. Thus, it can be said thatoperation management can assist in developing competitive advantage and brand image in themarket. Following are some approaches of the operation management and role of leader andmanager in this aspect by which quality and efficiency of the business can improve-Six Sigma- This is one of the most effective approach by which manufacturing and productionactivities can be organised in an effective manner. The major objective of this approach ofmanagement and operation is to improve the quality and potentiality of product and services. Inthis aspect, wastage of the production and manufacturing can get eliminated by which quality ofthe services can automatically improve. Leaders and managers monitor and evaluate the entire
procedure of operation management by which all function and activities can effectively conductin the company. Starbuck can improve its quality of services in the production andmanufacturing. Furthermore, it can easily overcome wastage and additional cost in these aspects.Illustration 1: Six sigma(Source: What Is Six Sigma? 2017)Lean Production- Lean production is another one of the significant aspect in the operationmanagement which can aid in improving quality and performance of the business by overcomethe wastage and unused material. Starbuck can able to improve its quality and productivity byeliminating the wastage and additional cost of its product and services (Iqbal and Sharma, 2012).Total quality management- Total quality management is another one of the most significantaspect in the operation management which helps to the company in improving its quality andefficiency by eliminating additional cost and wastage. In this aspect, all member of theorganisation equally participating in the purpose to improve quality and productivity of theservices and products. In this aspect, with help of this application organisational culture, system,structure can improve. Total productive maintenance is another name of the total qualitymanagement. Starbuck’s managers and leaders influences to participate all functional departmentmembers in the improvement of the business activities and services.
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