Management and Operations Assignment (Doc)

MANAGEMENT AND
OPERATION

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P 1 Role and characteristics of leaders and managers.................................................................1
M 1 Difference between role of leader and function of manager...............................................2
TASK 2............................................................................................................................................3
P 2 Role and function of leaders applying in various situation...................................................3
P 3 Different theories and models of approach used in context with Starbucks.........................4
M 2 Strengths and weaknesses of different approaches to situations.........................................5
D 1 Critically analysation and evaluation of different theories and approaches to leadership. .6
TASK 3............................................................................................................................................7
P 4 Key approaches to operation management and role of leader and management..................7
P 5 Importance and value of operation management..................................................................8
M 3 How leaders and managers can improve efficiencies of operational management.............8
TASK 4............................................................................................................................................9
P 6 Assess the factors that has impact on the operational management.....................................9
M 4 Analyse different factors affecting the business environment...........................................10
D 2 Critically evaluate the application of operation management............................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Management is indispensable aspect in every organization either small or large because it
helps an enterprise in directing, controlling or managing entire company in an appropriate
manner. In fact, it helps overall corporate world while developing their employees for attaining
set objectives in a defined time period (Ale and et. al., 2010). Starbucks is a very popularize
American coffee house which was founded in Washington around 1971 by having almost 23,768
locations around the world. This assignment is mainly classified into various two major parts in
order to highlight essential roles and characteristics of leaders or mangers toward success of a
company. Along with this it also throw some lights on key approaches of operation management
which is used by selected company while making plans or policies. Impact of business
environment on manufacturing department is also outlined in this project as well as functions of
leaders and managers towards different business circumstances. At the end of this assignment
learners should get aware about how an association is going to operate their business with the
help of managers and leaders.
TASK 1
P 1 Role and characteristics of leaders and managers
Starbucks is a very famous coffee shop whose main objective is to expand their business
across international boundaries by implementing various new ideas or strategies for capturing
attention of distinct of customers. Leaders and managers both of them are playing a very eminent
role in development of a company by managing entire association in an appropriate manner.
Along with this, they are also trying to encourage their subordinates towards success by showing
corrective path. Basically managers and leaders both of them are different from each other in
various aspects (Baboli and et. al., 2014). In fact it is is not necessary to all leaders to become a
perfect manager because it requires experience, managerial skills, learning about organisational
management. Thus various roles and characteristics of leaders and managers are described as
follows:-
Leaders :- They are in charge of driving groups that are framed for different reason of an
association in order to inspire their followers to improve their profitability. Thus essential role is
described as follows:-
1