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P2 Role of a leader and functions of a manager in different situational context

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Added on  2021-02-21

P2 Role of a leader and functions of a manager in different situational context

   Added on 2021-02-21

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Management & Operation
P2 Role of a leader and functions of a manager in different situational context_1
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Comparison of different roles and characteristics of a leader and a manager.......................3M1 Differentiate between role of a leader and function of a manager by effectively applying arange of theories..........................................................................................................................6P2 Role of a leader and functions of a manager in different situational context........................6P3 Different theories and models of approach............................................................................7M2 Strengths and weakness of different approaches..................................................................9D1 Evaluation of different theories & approaches to leadership................................................9P4 Key approaches to operations management...........................................................................9P5 Importance and value of operations management...............................................................11M3 Evaluation of how leaders and managers can improve efficiencies of operationalmanagement..............................................................................................................................12D2 Evaluation of application of operations management.........................................................12P6 Accession of factors within the business environment that impact upon operationalmanagement..............................................................................................................................12M4 Analyses of different factors that affect the business environment....................................13CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................15
P2 Role of a leader and functions of a manager in different situational context_2
INTRODUCTIONManagement can be defined as an activity of administrating people as well as differenttasks within an organization. It is the activity which assist in driving an enterprise towardssuccess. A proper management of business operation is very much essential for growth of firm.Operational management is the field of management which is mainly concerned with theprocedure of production as well as redesigning of business perorations. It also mainlyemphasizes on controlling the manufacturing of goods and services. The main purpose ofoperational management is to assist an organization in increasing working efficiency as well asproductivity. It is the administrative procedure which assist an enterprise in increasingprofitability. An effective operational management is also very much essential for maintainingbalance between demand and supply.This present study is based on Starbucks which is an American coffee company & coffeehouse chain. This company was founded by Jerry Baldwin, Zev Siegl and Gordon Bowker onMarch 31st, 1971. Study emphasizes on identifying the difference between both role of leader andmanager in Starbucks (Noe and et.al., 2017). It is basically a coffee company located inWashington. The report will also include detailed information about theory of leadership. It willalso highlight the function of management in an enterprise.TASK 1P1 Comparison of different roles and characteristics of a leader and a managerThere is a different between roles of leaders and characteristics of managers. Theyperform various and different functions with the main common aim of achieving their predetermined goals.Leadership: Leadership is an action of guiding and leading a group of people. Anindividual who leads and perform all activities of leading is known as leader.Management: Management includes various activities of managing and controllingresources and people of an organization. An individual and a person who perform all activities ofmanaging people is known as a manager.Characteristics of Managers &leadersCharacteristics of leaderCharacteristics of manger
P2 Role of a leader and functions of a manager in different situational context_3
The main characteristic of leader ofStarbucks is they guide and lead theiremployees by different and motivatingexamples.Leader focus on continuousimprovement and for that they morefocus on effective communication.Manager of Starbucks set an effectiveexamples and try to create the easiestways of managing thingsThey also give continuous feedbacks totheir employees and leaders forcontinuous improvement.Roles of leaders & ManagersRoles of leaderRoles of managerLeaders of Starbucks makes aneffective strategies and make sure thatall employees are involved andfollowing for achieving goals.They also improve and developrelationship among employees formaking the best working environment.Manager of the company developsystem of their organization.Manager of Starbucks control andeventuate all functions of theircompany in order to make sure thatwork is going according to theirstrategies.Management function: Some functions which are being played by the manager of Starbucks areas follows:Planning: It is preliminary function of manager. In this function, manager makes planand includes all steps by which employees can achieve their goals. They also tell employees andleaders the way of performing all functions according to the plan.Organizing: After making plan, manager of Starbucks require to organize them and theirteam according to their made plan. The main elements of these functions includes to assignauthority and tasks to employees (Little, Gooty and Williams, 2016).Directing: It is the main function after delegating authority and tasks. In this function,manager of Starbucks guide their employees and tell them the way of managing things andperforming in order to avoid conflicts.
P2 Role of a leader and functions of a manager in different situational context_4

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