Management and Operation

Added on - 03 Dec 2019

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MANAGEMENTANDOPERATION1
TABLE OF CONTENTSIntroduction......................................................................................................................................3Task 1...............................................................................................................................................31. Define and compare the different roles and responsibilities of a modern leader and managerin context of Toyota Plc...............................................................................................................3Task 2...............................................................................................................................................62. Examine the role of a leader and the function of a manager in different situational contexts63. Analyse how leadership theories and models of approach can affect operations managementin Toyota Plc................................................................................................................................7Task 3 Covered in PPT....................................................................................................................8Task 4...............................................................................................................................................86. Assess the factors within Toyota’s business environment that can impact upon operationalmanagement and decision making by leaders and managers......................................................8Conclusion.......................................................................................................................................9References......................................................................................................................................102
INTRODUCTIONOperations management focuses on managing the processes to produce and distributeproducts and services as it includes all the activities such as product creation, development,production and distribution (Planken, Nickerson and Sahu, 2013). Regarding this, the presentresearch study has been made on Toyota Plc which is a Japanese company engaged in the design,manufacturing and sale of different categories of cars. It competes in the automotive industry anddue to environmental concern, consumer’s preferences have changed. Therefore, the study hasbeen discussing how the business has adopted new practices and approaches for expanding thesmall- car portfolios (Mostardeiro, 2007).Considering the scenario, researcher has discussed the roles and responsibilities ofmodern leader and manager of Toyota Plc. Along with this, discussion has also been made ontheories of leadership and management theories. The impact of diverse management andleadership theories are being stated in the research work in context of Toyota Plc. Keyapproaches to operation management are being included along with the role that leaders andmanagers play in Toyota Plc while framing global business strategy. Furthermore, researcher hasalso highlighted the importance and value of operations management in achieving and sustainingToyota’s business objectives. Lastly, researcher has discussed several factors in businessenvironment that impacts the operational management and decision making aspects of ToyotaPlc.TASK11. Define and compare the different roles and responsibilities of a modern leader and manager incontext of Toyota PlcLeader is a person who is accountable to manage all the followers and the respectiveteam members. Leaders are entitled to lead the team as per the aims and objectives; howeverthey should also consider the value of each team member. Leaders conduct their job roles as perthe leadership aspects and for that they need to undertake different styles of leadership (King andNesbit, 2015). Leaders are the individuals who lead different teams of an organization withcollective efforts. Thus, it is clear that leadership is the activity of leading a group of people inthe organization and the person needs to have that ability (Murphy, 2008). Leaders have to3
provide information and knowledge to the people so that they can realize the vision of thecompany.Manager is the person who is responsible for planning and directing the work of a groupof individuals. They also have to monitor other’s work through undertaking corrective measuresand controlling practices. Managers of Toyota may direct the workers or they may also directseveral supervisors who direct others. It is essential for the manager to be familiar with the workof all the groups (Hayes, 2002). Managers needs to focus on getting the work done so thatorganizational aims and objectives can be achieved. Most importantly, managers have tomaintain direct communication with all the organizational members for the purpose of sharingimportant information.Managers have employees who work for the organization as per the directionsdetermined; however leaders have followers who follow all the commandments of the leader.Leaders also create change in the organization through operating all the organizational tasks andfunctions in effective manner (Brounstein, 2011). They expect innovation and creativity from thefollowers and they get it at the time when they involve all the participants in decision makingprocess. However, on the other hand, managers react to change when they have good ideas toimplement. They are also accountable to direct other groups through communicating with themin suitable manner. Apart from this, leader responsibility of getting the tasks and workcompleted; however in this respect managers take credit for accomplishing the aims andobjectives.It has been observed that at Toyota, managers exercise power over people so that thechain of command can be followed and this leads organizational people to follow all the legalspecifications. At the same time, it could also result in maintaining disciplinary aspects intoaccount. On the contrary, leadership is all about developing people of the organization throughtraining and encouraging them towards better productivity and performance (Jogulu, 2010).Leaders create teams through their efforts and they also direct people towards individual andorganizational objectives. However, managers seems to shift responsibility as they are engagedin performing only managerial work processes. It has also been observed that managers ofToyota directly rely on the performance and suggestions of leaders (Margerison, 2009).4
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