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Operational Management and Operations Introduction

   

Added on  2020-09-03

14 Pages3958 Words274 Views
MANAGEMENT ANDOPERATIONS

Table of ContentsINTRODUCTION...........................................................................................................................1P 1- Defining and comparing different roles and characteristics of a leader and a manager......1P 2- Examining roles of leader and functions of manager apply in different situational context......................................................................................................................................................3P 3- Applying different theories and models of approach. ........................................................4P,4 Key approaches to operation management and roles played by manager and leader...........6P.5 Explain the importance and value of operation management in achieving businessobjectives in M& S: ...................................................................................................................7P.6 Factors within the business environment that impact upon operational management anddecision-making by leaders and managers..................................................................................8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10

INTRODUCTIONManagement structure of an organisation is system which shows hierarchy followed inthe organisation. It is the life blood for the company to perform better in the market. Leaders andmanagers of the company helps to achieve all set and targeted objectives and goals. M&S havevery efficient leaders and managers who manages and leads the firm towards success. This reportincludes about the different roles and characteristics of a leader and a manager. These both aredifferent from each other according to their concept (Heizer, 2016). It is examined that how therole of both apply in different situations. Different theories and models are applied. Keyapproaches are examined. Business operations are very important to achieve objectives ofcompany. Environmental factors which affect operational management and decision makingprocess. P 1- Defining and comparing different roles and characteristics of a leader and a manager.Management structure is based on hierarchy system. Each structure in the business needmanager and leader for its proper functioning. There are many roles and characteristics for themand this makes them different from each other. M&S is the wide organisation with very efficientmanagement structure. Managers and leaders of cited company also has many roles andcharacteristics which they have to follow to achieve the different set and desired objectives andgoals.Managers in the organisation are person who manages the whole workings. They are onewho delegate the responsibilities to the workers that's why they are needed at every departmentin the management structure. There are many roles which are performed by the managers of citedbusiness. They represent their firm in various seminars and in front of the customers. Working ofall the employees and workers are controlled by the managers. They contain many characteristicsin them which makes their working efficient and effective (Williams, 2013). Characteristics ofmanager are responsible behaviour, interaction skills, proper delegation, power of controllingand management skills which are the lifeblood for them. These qualities of the managers in M&Smakes them achieve all the objectives and goals in efficient manner. Leaders are the person who leads their team members towards success and achievementof all the desired goals. Their main aim is to motivate their workers to work hard and give betterperformance. Personality of leader and their leadership skills makes the every member listen to1

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