[PDF[ Management and Operations Assignment

MANAGEMENT AND
OPERATIONS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Define and compare roles and characteristics of a leader and a manager.............................1
P2. Role of a leader and function of a manager in different situational contexts........................5
P3. Different theories and models of approach including situational, systems and contingency
leadership.....................................................................................................................................6
TASK 2............................................................................................................................................7
P4. Key approaches to operational management and role of leaders and managers...................7
P5. Importance and value of operations management in achieving business objectives.............9
P6. Factors within business environment that impact operational management and decision
making of leaders and managers................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

LIST OF FIGURES
Figure 1: Operations management.................................................................................................10
Figure 2: Factors Affecting Business Environment.......................................................................12

INTRODUCTION
Management can be referred to as the procedure of dealing with or controlling things.
Operations and management are important business activities. Operational management can be
defined as the field in business which is mainly concerned with creating as well as controlling
the procedure of production of goods and services. It mainly includes various activities such as
planning, organizing, directing and controlling production process. Operational management is
very much important in order to prevent wastage of resources. It helps an organization in
ensuring that inputs are successfully transformed into output. Operation management supports an
enterprise in increasing productivity and also supports in improving quality of products or
services. The report on operations management will have a focus on identifying the role of leader
and function of manager in context of marks and spencer organization. It will also have emphasis
on developing the understanding about factors which has effect on operational management.
TASK 1
P1. Define and compare roles and characteristics of a leader and a manager
Leader is an individual that hold a dominant or superior position within the field who
influences group of people towards attainment of goals. A person in charge who convinces,
controls, motivates and guides other people to follow him through inspiring confidence in others
to move the in action for achieving personal or organizational goals (Patel, Guedes and Pearce II,
2017).
Manager is a person who is responsible for managing and controlling or administering
resources, employees or group of an organization. A responsible individual of an organization
who exercises managerial activities, controls departments and guides people or employees in a
company with an aim of achieving goals or profits.
Basis of differences Leadership Management
Meaning Leadership is the activity,
ability and action of leading a
group of individuals or
organization that involves
establishment of a clear
vision, sharing it with others
Management is the process of
dealing, controlling,
managing and getting things
done through others who are
formally organized into
groups. It is the controlling
1