Role and Characteristics of a Leader and a Manager in Management and Operation

This document explores the roles and characteristics of a leader and a manager in the field of management and operation. It defines and compares their various roles and characteristics, discusses their roles in different situational contexts, and explores different approaches and theories of leadership. The document also focuses on the importance of change management and conflict management in the context of leadership and management. It provides insights into the strengths and weaknesses of different leadership theories and approaches.