Roles and Characteristics of a Leader and a Manager in Management and Operations

Management
and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Define and compare the different roles and characteristics of a leader and a manager.........1
TASK 2............................................................................................................................................3
P2 Examine examples of how the role of a leader and the function of a manager apply in
different situational contexts.......................................................................................................3
P3 Apply different theories and models of approach, including situational leadership, systems
leadership and contingency.........................................................................................................5
CONCLUSION ...............................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Management is considered as the distinct continuous procedures of allocating inputs of
firm through typical functions of management for the aim of attaining decided goals. Operations
is defined as the area that is accountable for designing as well as making goods or services
provided through firm (Battaïa and et. al., 2018). As per scenario, the chosen company for this
report is TESCO, which is leading British general merchandiser and retailer. Its headquarters is
in England, Welwyn Garden city, UK. This report covers comparison among the various roles
and characteristics of leaders and managers. Also, the leader's role and manage functions into
different situational contexts are explained. Apart from this, application of various models and
theories of leadership approach are also discussed in this report.
TASK 1
P1 Define and compare the different roles and characteristics of a leader and a manager
Organisational structure is defined as the system which shows that how particular
activities are guided for attaining the objective of firm. So, Tesco comply the hierarchical
organisational structure as into this position, framework and obligation are distributed into
various parts for assuring that task will be perform in effectual and smoother way.
1
Illustration 1: Tesco organizational structure
(Source: Tesco organizational structure. 2016)

Definition of manager:
Manager is considered as the person who are answerable for directing another people so
that they can perform the task effectually in order to accomplish objectives. There are large
number of people or employees who has to report them.
Definition of leader:
Leader is considered as an individual who will hold superior post in work area. These are
usually exercise huge range of control on its employees or group members. It also has power to
influence another staff in order to perform task effectually and efficiently (Ferruzzi. and et. al.,
2015).
Comparison of various role and characteristics of manager and leaders
Characteristics Manager Leaders
Providing directions The characteristics of Tesco
manager is to provide direction
to their staff effectively and
efficiently.
Leaders of TESCO is to guide
its staff as well as personnel as
per the plans allocation of
funds and others to accomplish
the task on time.
Risk Taking Tesco's manager concentrates
on reducing or controlling risk.
Tesco's leader concentrates on
unique things as well as take
risk.
Role Manager Leader
Strategy The manager of TESCO plays
crucial role in making strategy
for their firm to accomplish
objectives.
The TESCO's leader has to
execute that strategy that is
develop through respective
firm manager with the
assistance of its staff.
Communication The respective firm's manager
plays efficacious role into
The respective organisation
leader plays significant role
2