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Assignment: Management And Operations

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Added on  2020-10-05

Assignment: Management And Operations

   Added on 2020-10-05

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MANAGEMENT ANDOPERATIONS
Assignment: Management And Operations_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Define and compare roles and characteristics of leaders and managers...........................1TASK 2............................................................................................................................................3P2. Role of leaders and functions of manager applied in different situations of organisation3P3 Different theories and models of leadership.....................................................................4TASK 3............................................................................................................................................6P4 Key approaches to operations management with role of managers and leaders...............6P5 Value and importance of operational management...........................................................7TASK 4............................................................................................................................................9P6 Factors of business environment which impact on decision making process and operationalmanagement............................................................................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTIONOperation management can be define as an important function which is mainly concernedwith organising, managing and controlling the process of production. The key of this division isto increase level of production by using limited resources. In this regard, the present assignmentis made on M&S which deals in both manufacturing and retailing goods (Giuliani and et. al.,2015). This report give a demonstration on functions of managers and leader's role in differentsituation with some effective theories theories of management and leadership. Furthermore,factors of business environment which puts a large impact on decision-making and operationalactivities are also described. TASK 1P1 Define and compare roles and characteristics of leaders and managersMarks & Spencer Group Plc is a multinational firm headquartered inWestminster,London, United Kingdom. It is a retail company which was founded by Michael Marks andThomas Spencer in 1884. This firm have around 950 stores, for which 85,000 subordinatesemployed to provide appropriate products and services to customers. Along with this, companyhave branches worldwide which define that executive have large market reach and customer baseto enhance their sales volume and profitability (Handschin and Petroianu, 2012). This benefitcompany to sustain its position and image in market in respect to rival firms by providing trendyproducts to buyers. Organisation structure depends on type and nature of business. Marks and Spencer isretail firm in which management uses flat structure. Company have limited management levelsbetween top personnel and lower level employees. This help administration to have motivatedand dedicated staff members, as they are involved in decision-making process. Along this,communication gap and network become short which benefit workers to timely gain instructionsfrom top personnel. A manager is the individual who manage entire business activities in order to providebest quality of products to customers. They conduct various activities such as planning,organising, controlling and directing activities of operational management. They also havevarious authorities like hire or fire an employees in order to increase efficiency of workplace.While in context with leaders, this can refer to the individualleads or commands a group,1
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