Key Approaches to Operations Management and the Role of Leaders and Managers

Management & Operations

TABLE OF CONTENTS
INTRODUCTION
TASK 3
P4. Key approaches to operations management and the role that leaders and
managers play.
P5. Importance of operations management in achieving business objectives
M3. Leaders and managers can improve efficiencies of operational management to
meet business objectives
D2. Critically evaluate application of operations management and factors that
impact on the wider business environment
P6. & M4. Assess the factors within the business environment and how they impact
upon operational management and decision-making by leaders and managers
CONCLUSION & RECOMMENDATIONS

INTRODUCTION
• Management and operations is a department of company which is established to monitor
and increasing overall efficiency of business.
• It focuses on converting raw material into finished goods as effectively and efficiently as
possible so that high profits can be earned.
• This presentation covers the key approaches to operations management.
• In addition to this, importance of operations management in achieving business
objectives will be described briefly.
• Marks and spencer is a clothing brand which has its outlets in all over the world is
selected for this presentation.
• Furthermore, factors within the business environment will be explained.

Key operations of M&S Transformed
• M&S Is focusing on satisfying its customers more so that
they can stay with company for longer period of time.
• Another major transformation the company has made is by
focusing more on optimum utilisation of resources.
• It will reduce wastage and minimise cost of the company.
10/10/1
8