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Management and Operations Assignment Solved - Toyota Plc

   

Added on  2020-10-22

15 Pages5325 Words482 Views
Business DevelopmentLeadership ManagementProfessional Development
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MANAGEMENTAND OPERATIONS
Management and Operations Assignment Solved - Toyota Plc_1

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK 1 (LO 1 & LO 2)...................................................................................................................3P1. Comparing different roles and characteristics of a leader and a manager.............................3M1. Application of different theories and concepts to differentiate between the role of a leaderand function of a manager............................................................................................................4P2. Application of the role of a leader and function of a manager in different situations...........5P3. Application of different theories and models of approach....................................................6M2. Evaluation of strengths and weaknesses of different approaches to situations....................7TASK 2 (LO 3 & LO 4)...................................................................................................................8P4. Key approaches to operations management and roles played by leaders and managers.......9P5. Significance and value of operations management to attain business objectives................10M3. Assessing the way efficiency of operational management can be improved by leaders andmanagers....................................................................................................................................11P6. Evaluating the impact of factors within business environment on operational managementand decision making of leaders and managers...........................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
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INTRODUCTIONOperations management is a process used by businesses to have systematicadministration of processes undertaken in a firm which require less efforts but provide high levelof outcomes where raw material and labour are gathered and processing of same is done in a waythat final products and services are gained at low cost with higher profits. In the present report,Toyota is the selected organisation which is a Japanese multinational car manufacturer. Withreference to the firm, difference between role of a leader and function of a manager will be givenalong with application of same in different situational contexts. Further, an appreciation of therole that leaders and managers play operations management will be demonstrated along withproviding an understanding of the relationship between leadership and management in acontemporary business environment.TASK 1 (LO 1 & LO 2)Toyota and its management structureToyota is the sixth largest automotive company across world in terms of revenuegeneration having approximately 364, 445 employees working in it. Toyota is following tall(hierarchical) structure of management with a rigid corporate structure where centralized powerwas possessed earlier. However, presently, to effectually deal with external threats, somechanges have been brought like now, there is high degree of flexibility (Gregory, 2018).P1. Comparing different roles and characteristics of a leader and a managerLeader – A leader in organisation is one who is responsible for making the team influenced andconvinced to follow his instructions and act as per his own directions, actions and guidance.Manager – In an organisation, a manager is the person whose main role is to get the work doneby his team or department within stipulated period of time in his desired manner.Difference between leadership and managementLeadership can be termed as an ability of an individual by which he influences his teamalong with motivating them to make efforts willingly to attain the common goals of organisationsuccessfully by giving effective directions. Whereas, management is all about directing andcontrolling a group of people working in an organisation so that proper coordination andharmonisation can be maintained to accomplish the set goals of business efficiently (Monnappa,2018).3
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Comparing roles of a leader and a managerLeaderManagerIn Toyota, main role played by the leader isto bring innovation or to invent something asper the demand of target customers.On the other hand, manager’s major role is toorganise the work by making properdelegation of responsibilities to employees.Leader’s role in Toyota is to inspire trustamong workers which pushes them toperform better (Podsakoff and Podsakoff,2018).However, managers basically rely onestablishing control over employees to bringthe best out of them.Questions mainly asked by leaders in Toyotaare related to ‘what’ and ‘why’ whichchallenges the decisions of managementwhich might not be in favour of their team(Dos Santos Bento and Tontini, 2018).On the contrary, questions on whichmanagers mainly lean are related to ‘how’and ‘when’ which help them in ensuring thatthe plans are effectually executed. They donot make any attempt to bring any changelike that of leaders if not satisfied(Monnappa, 2018). Comparison in between characteristics of a leader and a managerLeaderManagerLeaders in Toyota tend to involve the team towalk on future direction as they are visionoriented.On the other hand, managers have ability toexecute the vision as they build strategiesbased on vision of company and prepare aroadmap for their team.Another characteristic of them is honesty andintegrity which says that leaders in Toyotahave people who have high trust in them andwalk by their side.Whereas, in Toyota, one of the maincharacteristics possessed by managers is ofprocess management where they establish thework rules, standards and processes.Also, leader in Toyota possesses traits likeinspiration and effective communicationwhich help in convincing the team membersto follow his instructions (Podsakoff andPodsakoff, 2018).On the contrary, managers in company arepeople focused who look after the needs ofemployees by listening their issues andconcerns and making them participate in keydecisions.M1. Application of different theories and concepts to differentiate between the role of a leader and function of a managerIn Marks and Spencer, different theories and concepts can be applied to differentiatebetween the role of a leader and function of a manager like:Situational leadership : It is a type of leadership which is adopted in different situation.As per this theory, there is no best leadership style applicable to every situation. This leadershipstyle is adopted in the situation exiting in the organisation. Leader in different situation use thisapproach to solve various problems . For example, there are different situation in organisation4
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