Management and Operations - Toyota Assignment

Management and operations

Table of Contents
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................3
P1 compare the role of leaders and manager..............................................................................3
LO 2.................................................................................................................................................5
P2 Roles of leader and manager in different situations...............................................................5
P3 Different theories and models of approaches that includes situational .system and
contingency leadership................................................................................................................6
LO 3.................................................................................................................................................8
P4 Explain the role that leaders and the managers play in an organisation and what are the
different key approaches.............................................................................................................8
P5 Explain the value and the importance of the operation's management foe achieving the
objectives of the business..........................................................................................................10
LO 4...............................................................................................................................................11
P6 within factors that can effect the operational and decision making of the operational
management by leaders and managers. ....................................................................................11
Conclusion.....................................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Management and operation is the process which helps the organisation to achieve their
objective goals. In this the management includes leader and manager who use various tactics and
methods to improve the productivity and profitability. As the function of management is
planning, organising, directing, staffing and controlling. Toyota is a manufacturing company
which was founded in 1989.And it was established in UK. Specialized for manufacturing
vehicles such as lorry cars and motorbikes. This reports highlight the role of leader and manager
in the organisation including various approaches and theories of leadership. And also explain the
issues of worker and employees and importance of operation management to improve the work
efficiency of the employees.
LO 1
P1 compare the role of leaders and manager
Leaders
The person who performs the leadership is known as leader. Leader is a person who
influences his team member to achieve a specific goal of organisation. It helps to develop a
vision and communicate it to the aligning people in the organisation. To fulfil the basic needs of
the organisation they motivate there followers(Schwarz and et.al.,2015).
Managers
Manager is a person who manages or is in charge to do something. They control
department of company and guide people of organisation and act as a bridge between senior
management for decision making. Responsible for planning, direction, coordinating and controls
the management of organisation.
Differentiate between the role of leaders and managers in organisation.
Basis Role of leader Role of manager
Honesty Leader of Toyota company
build trust and transparency
among with their team
member individually to
Toyota company managers do
their work with full honesty by
telling the truth to avoid the
conflict and maintain the
3

achieve the goal of team. Its
build the strong relationship
between the leaders and
followers.
relation with different
departments with full honesty
to achieve the organisational
goal.
Communication Leaders of Toyota company
communicate with their
followers to perform a given
task. During communication
they guide and motivate the
followers to share their views
and ideas which helps to
increase the work efficiency of
team(Heizer and et.al.,2017).
The managers of the Toyota
company communicates with
their seniors and subordinates
to make decision. And they
communicate about the
business strategies among the
various department to maintain
the flow of work and to
achieve objectives of the
company
Leadership The leaders of Toyota
company leads their team
member and provide them
guidelines and strategies
regarding how to perform the
task. And ensure to lead a team
in such a manner to achieve
there target on given time.
The manager of Toyota
company leads various
department and guide
supervisor and subordinates to
get work done on time with
proper planning,
organising ,coordinating and
controlling.
Decision making Leaders of Toyota company
follow decision which is made
by manager which relates to
the training and development
of the team member. And also
make decision to reduce the
conflicts occurs between the
team members of the Toyota
The manager of the Toyota
company make decision in
selecting the employees
according to their skills and
distribute the work in
following department. And
make decision regarding what
to do, how to do and when to
4