Management and Operations - Paul Food Shop

Added on - 21 Jul 2020

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Management andoperations
Table of ContentsINTRODUCTION...........................................................................................................................................3TASK 1 (Case problem): chosen business is Paul Food Shop (A Local Food shop in Hitching):.....................3a)Leader and manager:...........................................................................................................................3b)Examples of leaders and managers to make clear difference about this issue:..................................4c)Application of theories and models of leadership (M1, M2 and D1)...................................................4Task 02: (Case Problem same as task 01)....................................................................................................8A. )The key approaches to operation management and a various role of manager and leader..................8B) Importance and values of operation management to achieve business objectives:........................10C how leader and manager of Starbucks can improve a effectively of operational management. (M3)..............................................................................................................................................................10Task 3.........................................................................................................................................................12A The factors within the business environment that impact upon operational management anddecision-making by leaders and managers...........................................................................................12CONCLUSION.............................................................................................................................................14
INTRODUCTIONOperation management is known as the administration of organist ion practices thatcreate highest level of efficiency within the firm. It work is related to the converting of rawmaterial in the useful of product the present report is based on the Paul food shop which is alocal food shop in Hitching. This report covers different type of leadership style with the contextto the organization. Along with this, different theory and models are applied in respect to thePaul food shop. Apart from this, Strengthen and weakness of different approaches related todifferent situation at the workplace is assess.TASK 1(Case problem): chosen business is Paul Food Shop (A Local Food shopin Hitching):Leader and manager:In general, most of the time we make mix and match with the term of leader and managerswhile both have some similarity but there are many differences that clearly separates these twoterms.Manager is the person who is responsible for management by the task that is given to him or herand manager will try to reach the goals and objectives of the task with the planning andaccording to the budget or financial term that given for the task. Manager should have problemsolving skills, managing the people, staffing, organizing skills and controlling skills.On the other hand, Leader is a person who consisting a set of skills and activities like direction,aligning people, motivating the people and inspiring them to reach the highest level of success(Kotter, 2001). Leaders in a business organization takes their responsibilities of their ownmistakes, they inspire the people that they are working with, diversify their works into the peopleand take the other responsibilities to work as a team.Roles of leaders and managers:Leader’ roleManager’s roleLeaders are innovativeManagers are administratorsLeader plays developer’s roleManagers maintains the developmentLeaders gives more focus on peopleManagers gives focuses on systemLeaders are relying to inspire trust.Managers are believing on controlLeaders are running with long and widerange of viewManagers are running with short range ofviewLeaders tries to find the answer of thequestion of what and whyManagers tries to find the answer of thequestion of how and when (Kitterman, 2006).Leaders eyes are always on horizontal lineManagers eyes are always to keep on bottomlineLeaders are not imitating they areoriginatingManagers are imitatingLeaders take the task as a challengeManagers accept the task as status quoLeaders do the right thingsManagers do the things rightLeader is more flexibleManagers are not flexible
Examples of leaders and managers to make clear difference about this issue:Management is the package of some process to function the organization. It helps them todo the task within the timeframe like daily tasks. It comes with a big process like planning,budgeting, staffing, identifying job responsibilities, performance management etc.On the other hand, leader is completely different from the manager. Leaders helps people to fixthe and show the vision of their work and the organization itself. Leaders helps to increase thecommunication level, motivation process and inspiration to the people or staff that are workingwith to reach the goals and objectives of the business (Radcliffe, 2013).For example: Bill Gates, the Chairman of Microsoft. He is leading the brand from in front. He isinspiring and a motivational person for not only the Microsoft but also for the whole world. He isone of the perfect example of the leaders.For this assignment, the business is chosen under the name of Paul food shop and to run thisbusiness management need to have the leadership skill to make a solid combination to implementthe planning of the business.Managers of Paul Food shop need to make effective employee management and to do this theyneed to practice the leadership approach to make motivational programs to keep their employeesmotivating and goal oriented to reach the business goals and objectives. To do the effectiveemployee and performance management managers should understand the demand and need ofemployees and the capacity of the employees to perform the roles that they are playing to do thatthey should adopt the leadership skill to understand these issues and select the best training andselection program and the motivational activities to the employees to make them goal oriented toreach the business goals and objectivesBasically, managers task to organize and manage the issue but for the Paul food shop managersneed to make combination and coordination of wok and not only describe or clear the process tothe employees but also need to give proper direction to the employees to reach the goals andobjectives for them.As a small business, Paul food shop’s budget is small but their resource is small too so managersneed to play leadership roles to organize and make solid planning to do the effective budget andensure the path to implement the budget and make effective progress for the businessManagers task is to give more focus on the system but for the managers of Paul food shop theyshould ensure to give more focus on employees because employees are most important resourcesof the business and managers need to make solid contribution to make them goal oriented toimprove the productivity and profit margin for the Paul food shop.Application of theories and models of leadership (M1, M2 and D1)There are some models need to describe to get clear ideas about the suitable leadership for thefollowing food business. The most discussed leadership models and theories are-Situational leadership
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