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Management and Operations Assignment Copy

   

Added on  2021-01-02

14 Pages4468 Words160 Views
MANAGEMENT ANDOPERATIONS
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Overview of the company................................................................................................11.2 Comparison between a manager and a leader..................................................................11.3 Differences between leadership roles and managerial functions.....................................31.4 Functions of managers and role of leaders in various situations......................................31.5 Implement different theories and models of leadership...................................................41.6 Strengths and weaknesses of different theories................................................................41.7 Conclusion and recommendations....................................................................................5TASK 2............................................................................................................................................62.1 Operation Management and approaches..........................................................................62.2 Roles and responsibilities of managers and leaders.........................................................72.3 Value and importance of operations management...........................................................72.4 Evaluation of the effectiveness of managers and leaders.................................................82.5 Business environment factors that impact on decision making and operations management................................................................................................................................................92.6 Critical evaluation of the application of operations management..................................102.7 Conclusion and suggestion.............................................................................................10CONCLUSION.............................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTIONManagement and leadership are the two main vital aspects of a company's businessenvironment. These components aids firm in utilising resources as well as achieving targetedgoals in certain period of time. In this context managers and leaders use various strategies andmodels of management to enhance performance of business (Rastegar, Fotuhi-Firuzabad andZareipour, 2016). This present report is based on importance of management and operations in afirm by evaluating different types of leadership and managerial skills. M&S Company of UK istaken for this evaluation which deals in retail sector. It is a multinational enterprise which servesclothes and luxury food products to customers as per their demand. Different types of roles ofleaders and functions of managers are given in comparison way as well as how the same isapplied on various situations of organisation are also discussed. Further, this essay is alsoexplained the major impact of external factors on business environment. TASK 11.1 Overview of the companyOperational management in a company is mainly concerned with organising, designingand controlling entire process of production. In addition to this, with change in demand thisdepartment also redesign operations of business related to manufacturing of products or services.This would help in completing demand of marketplace so that firm can gain competitiveadvantages (Wong, Boon-Itt and Wong, 2011). In context with M&S, this firm was founded byMichael Marks and Thomas Spencer in 1884. Currently it has more than 980 stores in UK andother countries where near about 84,000 workers are working. Therefore, to manage this largeworking organisation, manager and leader's workers carry out various functions. In order toreduce cost of production and administer entire process of operations, M&S introduce a flatorganisational structure in business. It consists limited levels of management among level ofadministration and front-line workers. Through this, managers can encourage employees intaking participation in decision-making activities of company as there are no level ofmanagement between them. In addition to this, it helps in making positive environment atworkplace as well as enhance effective communication among people associated with business.1.2 Comparison between a manager and a leader1
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