Management and Operations Assignment - Toyota company

Management and
Operations

INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.Introduction to the organisation you have chosen and its management structure...............3
2.Definition and roles of both managers and leaders and differences between management and
leadership................................................................................................................................4
3.Analysis of different roles of management and leadership in application to different
organisational situations, supported by theories and concepts...............................................6
4.Evaluation of the strengths and weaknesses of different approaches to leadership and
management to draw conclusions that support theories of leadership...................................6
5.How managers and leaders have made an impact on the organisation and recommendations
for future improvements.........................................................................................................8
TASK 2............................................................................................................................................8
1.Introduction to the key operations of the chosen organisation............................................8
2.Define each of the key operational functions, identifying the roles and responsibilities of
managers in the key operational functions.............................................................................9
3.Explanation of the key operational approaches to operations management and their value9
4.An evaluation of the impact of external business environment factors that affect decision-
making by leaders and managers..........................................................................................10
5.How operational efficiencies can be improved to successfully meet business objectives
using appropriate management and leadership approaches..................................................11
6.Conclusions and supported recommendations for future improvements to be taken by the
organisation..........................................................................................................................11
CONCLUSION..............................................................................................................................11
REFRENCES.................................................................................................................................12

 INTRODUCTION
An operation can be described as the work or task which is conducted in an organisation
and it also involves various kinds of practical applications so that goals and objectives of the
company can be achieved in an effective manner. Whereas, management is all about organising
and coordinating activities which are conducted in the organisation. Therefore, it is said that, iyt
is very important for an organisation to manage their operations so that they are able to achieve
their goals and objectives (Balasubramaniam and et. al., 2016).. The organisation which will be
considered in this report is Toyota; which was found by Kiichiro Toyoda in 1937. It’s
headquarter is in Toyota city, Aichi, Japan. The topics that will be covered in this assignment are
difference in role of leader and manager, function of manager, role of leader and role of leader
and manager in operational function in an organisation. Along with this, relationship between
leadership and management in context of different theories and models will also be covered.
TASK 1
1.Introduction to the organisation you have chosen and its management structure
Toyota is an automotive company which was launched in year 1937, in Aichi, Japan. The
company offers various kinds of products in the market like auto mobiles, luxury vehicles,
commercial vehicles, engines and many others. They supply their products and services all
around the world. The various kinds of services that are offered by this company are banking,
financing and leasing. There are more than 369124 employees working for the company. There
are various kinds of divisions of Toyota Company such as Toyota, Lexus, Ranz, TRD, Scion,
Gazoo Racing and many others. The places where they supply their products and services at
worldwide marketplace are like Australia, Bangladesh, Europe, India, Indonesia, Japan and many
others. Toyota is considered as world’s leading auto-mobile company which are providing their
services as per the needs and demands of the customers and are also making their vehicles
equipped with latest technologies. The design of their products is also very attractive
(Christopher, 2016)..
The management structure which is being followed in this company is Hierarchy structure.
This is because in this structure, the work is being conducted at various levels and it also has a
shape like of pyramid and thus it helps the management in performing their operations in
effective and efficient manner. Also, in this kind of structure, the supervisors will direct their

subordinated about the work which is being done by them in the company and make sure that the
activities are being conducted in a proper manner. Along with this respective company enhance
decision making authority and power of regional heads and business unit managers.
Figure 1: Management structure
(Source:Toyota management structure, 2018)
2.Definition and roles of both managers and leaders and differences between management and
leadership
Meaning of Manager:
A manager holds a very special place inside the organisation. They are the ones who are
having responsibilities of about various kinds of important tasks that are happening inside the
company. They also act as a guide to the employees who are working inside the company. Also,
these employees have to report their work to the managers on a daily basis (Cordray and et.
al.2015). Therefore, there are various kinds of roles which are being played by a manager in
Toyota or any other organisation. Some of them are mentioned below:
Role of manager-
1. Motivate Employees – This is one of the major role which is being played by the
managers inside the company. They need tto motivate the employees so that they work in
the company with full dedication and help in achieving the desired goals.