Operation Management Assignment - (Doc)
Added on 2020-10-05
18 Pages5990 Words109 Views
Management andoperations
Table of ContentsINTRODUCTION................................................................................................................................1TASK 1.................................................................................................................................................11 Company introduction..................................................................................................................11.1 Management structure...........................................................................................................12 Definition of Leader & Manager..................................................................................................22.1 Differences between Manager & Leader..............................................................................22.2 Comparison of Roles and Characterizing of Manager & Leader..........................................32.3 Comparison of Function of Manager & Leader....................................................................43. Applying different models and theories of approach...................................................................43.1 Management theories............................................................................................................53.2 Leadership theories...............................................................................................................53.3 Different situational context to apply the theories above / Style of leadership/Evaluation. .64. Conclusions..................................................................................................................................75. Recommendations........................................................................................................................7TASK 2.................................................................................................................................................71. Introduction to Key Operations of Toyota........................................................................................72. Operational functions of a organisation.....................................................................................83. Approaches to operation management.........................................................................................83.1 Lean.......................................................................................................................................83.2 SIX Sigma.............................................................................................................................83.3 TQM......................................................................................................................................83.4 JIT.........................................................................................................................................94. Role of operation manager & leader...........................................................................................95. Importance of operation management & Value addition to a business......................................106. Business objectives: meaning & importance.............................................................................106.1 Improvement of operational efficiency though management & leadership approach........107. Business environment: meaning................................................................................................117.1 Corporate value /Culture/ Ethic...........................................................................................117.2 PEST ( EXTERNAL factors)..............................................................................................127.3 Stakeholders........................................................................................................................128 Conclusion & recommendation..................................................................................................13CONCLUSION..................................................................................................................................13REFERENCES...................................................................................................................................15
INTRODUCTIONOperation management concerned with designing and controlling process of productionin terms of goods and services. It is a form of planning, supervising and organizing in the contextof production and manufacturing of the services. It is the programme which describes managingan entire production system which is the process of input or output in delivered product orservices. Operation management produce product and manage quality also maintaining a balancebetween cost and revenue (Bazargan, 2016). In the aspect of operation management managersand leaders plays a vital role for the organisation's future growth. In the context, CEO of Toyotawhich is Japan based organization was founded in 18 august 1937. Headquarters in Aichi cityJapan that served auto-mobiles, luxury vehicles and engines worldwide and gives banking,financing services to their customer. This report provide some roles leaders and managers playwithin a organization. T here are different key approaches of operations management have alsobeen mentioned here. Also, reflects on various leadership approaches. TASK 11 Company introductionToyota is one the biggest organisation in the world of auto mobile industry. It is aJapanese organisation, which provide their services in all the countries of world. It wasestablished in 1937 by Kiichiro Toyoda, in Japan. Their headquarter is at Toyota City, Aichi,Japan, and have around 364,445 employees working with them (Chiarini and Vagnoni, 2015).They have huge management system, for which they have 3 level hierarchy of structure. Wherefirst is Global Hierarchy, which increases the power of decision making of their regional heads,second is Geographic Division, where they have divided the world into 8 different regions. Andthird is Product based Division, where they have divided world in small regions according to thesale of their products.1.1 Management structureIn the context, CEO of Toyota which is Japan based organization was founded in 18august 1937. Headquarters in Aichi city Japan that served auto-mobiles, luxury vehicles andengines worldwide and gives banking, financing services to their customer. 1
2 Definition of Leader & ManagerLeaders and managers are important part in a business concern. They are responsible formaintaining discipline in the business organization.Leaders: A leader is a person who motivates people about completing a task. Leaders inToyota set their goals and create something new for the industry development which influenceyoung individuals who can help them in achieving their organisational targets and objectives infaster way. Therefore, they also are responsible for guiding and directing employees in aeffective way.Managers: Managers are most important people in a business concern. They are knownfor their managing skills which further lead to maintaining efficiency as well as effectiveness inthe overall functionality of business ( Choi, Cheng. and Zhao, 2016). Managers in Toyota areentitled for receiving instructions from top level managers and further direct employees as perthose instructions. Also they act as a link between employers as well as employees. 2.1 Differences between Manager & LeaderDifferences between a manager and a leader 2
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