Operational Management and Operations Introduction 3 P1 Characteristics of a Leader and Manager
Added on 2020-10-22
12 Pages3456 Words366 Views
Business DevelopmentLeadership ManagementProfessional DevelopmentData Science and Big Data
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MANAGEMENT AND OPERATIONS
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Table of ContentsINTRODUCTION ..........................................................................................................................3MAIN BODY...................................................................................................................................3P1) Roles and characteristics of a leader and a manager. .........................................................3P2) Role of a leader and manager in different situational ..........................................................6Contexts.......................................................................................................................................6P3) Different theories and models of approach,..........................................................................8P4) Key approaches to operations management.(content is covered in the PPT).......................9P5) Importance and value of operations management.(content is covered in the PPT).............9P6) Factors that impact operational management.......................................................................9CONCLUSION .............................................................................................................................11REFERENCES..............................................................................................................................11
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INTRODUCTION Management and operations is related with development and controlling the production processin the organisation in respect of goods and services. It involves optimum utilization of theresources that are required for effective and efficient operations of the business. Operationsmanagement is related with planning, managing and controlling the process of production ofgoods and services. The objective of managing the operations is to maximise the profits through effective management of efforts of staff. Operations manager is responsible for meeting theneeds of clients. Unilever is a company that deals in consumer goods. It belongs to consumer goods industry. Itwas founded in 2nd September 1929. The company is headquartered in London, U.K. It deals invarious types of products such as personal care, food and beverage etc. The Report will describe will define role of leader and manager in different situations, variousmethods of operations management, factors inside the organization that impact the managementof operations and the process of decision making by leader and manager.MAIN BODYP1) Roles and characteristics of a leader and a manager. Leader: A good leadership is the path where leader can interact socially and appreciate theefforts of others in reaching towards the goal of the organization. It is the responsibility of aleader to inspire and motivate the team to achieve the common goal.Manager: The management in the department is done by manager and escort the people who areworking under them. Managers must be able to do planning, organizing, leading, co-ordinatingand controlling (Shalley, 2017).RolesCharacteristicsLeadersEnvisioning: This is theimportant role of a leaderwhich help them to envisionthe organization in the future.It requires imagination,therefore leader must beimaginative and intuitive.Enthusiastic: Leaders follow70/30 principle, whichincludes 70% of their timecultivating relationships and30% time to get to knowemployees. Unilever's newCEO Alan Jope likes
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Unilever vision statements isadding passion to life byachieving everyday nutrition,hygiene and personal care byhelping people. Under PaulPolman leadership Unileversince 2009 has an ambitiousvision helps in increasingpositive social impact throughthe Unilever SustainabilityLiving Plan(Babich, 2018).challenges and committedtowards the hard work of theirpeople and have an impressivetrack record of deliveringconsistent high-qualityperformance.Aligning people with thevision: the vision of leadermust be followed by its peopleby sharing and involving themin the vision. Leader can createinfluence by its skills andethical values. Unileverprotects their people, assetsand reputation by givingstrong values and clearpolicies and standards toensure their employees do theright things and aim to createpositive influence across valuechain and focus on businessintegrity.Delegation and trust: Theleaders have quality todelegate great people. Theyknow how to delegate andsurround themselves with thegreat people. The hire the bestand trust their teams withexecution of activities.Unilever focus on businessintegrity that helps them toattract, retain and engage thebest employees and better ableto choose the right suppliersand partners.Ensuring Execution: It is theessential task of anyleadership. To achieve thevision and mission, the task,Excellent communicators:Leaders are good incommunicating theirviewpoints and vision to the
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