Management and Operations

MANAGEMENT
AND OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Defining and Comparing Different Roles and Characteristics of Leader and Manager.......1
TASK 2............................................................................................................................................3
P2. Examination of application of Roles and Functions of Leaders and Managers respectively
.....................................................................................................................................................3
P3. Application of Different Theories and Models of approaches..............................................5
TASK 3............................................................................................................................................6
P4. Key Approaches to Operations Management.......................................................................6
P5. Explanation of Importance and Value of Operations Management......................................7
TASK 4............................................................................................................................................9
P6. Assessment of Factors impacting upon Operations Management........................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Management refers to the planning, organising, directing as well as controlling all the
functions and activities within an organisation which helps in achieving business objectives
(Heizer, Render and Munson, 2016). On the other hand, operations refer to the work performed
by employees to conduct as well as manage inner workings of a firm which ensures high
efficiency and effectiveness. Both these aspects are highly essential for an organisation, which
are required towards helping an assisting an organisation in sustaining and growing within the
market. The report below covers management and operations within Asda, which is one of the
leading supermarket chains within the UK. The assignment covers a detailed differentiation
between the role of a leader and functions of a manager within the organisation. In addition to
this, it covers application of role and functions of leaders and managers respectively. The report
also covers appreciation of role which both these entities play within the operations functions of
an organisation, along with demonstration of the relationship between leadership and
management.
TASK 1
P1. Defining and Comparing Different Roles and Characteristics of Leader and Manager
A leader refers to the individual within an organisation, who is responsible towards
leading and motivating an organisation towards attainment of their business objectives
appropriately (Neelakandan, Tyagi and Nagalkar, 2019). On the other hand, manager is a person
who plans, organises, staffs, directs and controls the operations and resources of a company to
ensure its growth, sustainability and accomplishment of certain targets. From the definition
above, there are several themes which are identified in relation to determining the similarities
between both the job roles mentioned above. Hence, some of these prominent points are
discussed below:
 Both management, as well as leadership are people oriented, i.e., both these aspects are
related towards enhancing the performance and productivity of the company.
 Both the managers and leaders have a prominent influence towards maintaining a
working environment which enhances the scope of working within the company.
However, despite the similarities, both managers as well as the leaders have significant
differences too, which are very clearly showcased below:
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BASIS MANAGERS LEADERS
Traits
One of the most prominent
traits is that they are quite
calculative in taking several
decisions within Asda.
On the contrary, leaders within
Asda possess the traits of
being a visionary (Reid and
Sanders, 2015).
Roles and Responsibilities
The most prominent roles and
responsibilities of a manager at
the organisation are related to
planning, organising and
coordinating activities and
resources of the company to
ensure maximum success.
In order to achieve success, the
main responsibilities and roles
within Asda's leader involve
directing, motivating,
communication and handling
people within the organisation
to achieve results.
Authority and Power
Managers enjoy high authority
in context of managing and
directing people, processes and
resources in Asda.
Leaders are only confined to
powers associated with the
human resources, along with
are required to follow the
manager's orders.
However, there are several theories and concepts which are required to effectively
assessed to further analyse the function and role of a manager within an organisation. Hence, in
this context, Fayol's functions of management are stated below, which are associated with the
working of a manager in Asda. Hence, these functions are discussed below: Planning: The very first function of a manager within this company is associated with
planning. It refers to a detailed assessment and analysation of situations and surroundings
along with anticipation of resources, which would be required by the company to achieve
its objectives. Within Asda, the managers plan the resources, techniques, equipments and
financial requirements that will be needed by the company to handle its in store
operations (Song and Parola, 2015). Organising: Another function by Fayol is organising. According to this, managers are
required to organise resources, people, finances and other intangible resources, which
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