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Manager and Leaders in Development of Employees - Report

   

Added on  2020-06-04

16 Pages4527 Words33 Views
MANAGEMENT ANDOPERATIONS
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1. Different roles and characteristics of a leader and a manager..........................................1M1. Differentiating between roles and functions of a leader and manager by effectivelyapplying a range of theories and concepts..............................................................................3P2. Roles and responsibilities of managers and leaders in various situations........................4P3. Models, theories and approaches of leadership................................................................5M2. Strengths and weaknesses of various approaches...........................................................6D1: Critically analyse and evaluate the different theories and approaches to leadership ingiven contexts.........................................................................................................................7TASK 2............................................................................................................................................7P4. Approaches to management operations and role of managers and leaders......................7P5. Importance and value of operations management in achieving business objectives.......8M3. The way managers and leaders can improve efficiencies of operational management. .9P6. Impact of internal and external factors on management operations and decision making ofmanagers and leaders..............................................................................................................9M4. The way factors affect business environment and wider community...........................11D2: Applications of operations management.......................................................................11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
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INTRODUCTIONThere are different departments in an organisation which perform their roles andresponsibilities to achieve overall organisational goals and objectives. In order to manage andmonitor their activities, the management operations play an important role in directing theleaders and managers of company to perform their delegated duties by using their efficient skillsand knowledge. Marks and Spencer Plc is chosen for the present study which is a UK companythat deals in retail sector offering clothing, home products and many luxurious food items acrossworld. Present report covers the roles and duties of manager and leaders in development ofemployees as well as organisation (Akkerman, Farahani and Grunow, 2010). The key approachesand different leadership theories are also discussed in this report. TASK 1P1. Different roles and characteristics of a leader and a managerThere are different types of activities which are taken place in an organisation and it isimportant for company to manage and monitor such in order to achieve desired outcomes. Forthis, company assigns roles and responsibilities to the manager and leader to direct them throughimplementing effective plans and strategies which ensure that activities are performed in a rightway. The combined efforts of managers and leaders help company in achieving desired goals andobjectives effectually and efficiently. Manager is one who formulates plans and programswhereas leaders are one who motivate the employees to perform as per pre-determined plans inorder to achieve the desired targets. Therefore, the managers and leaders of M&S need to focuson bringing new and innovative ways to accomplish organisational objectives within limitedperiod of time (Barratt, Choi and Li, 2011). Thus, with the help of contribution of both manager and leader, an organisation can easilyachieve growth and success for longer period of time. The roles and characteristics of leaders andmanagers are described in the table given below:Basis of comparisonDuties and Characteristics of“Leader”Characteristics and roles of“Manager”MeaningLeader is responsible to findnew and innovative ways totheir employees in order toManagers are the one who areresponsible to formulate plansand policies for better growth1
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perform their delegated workin a profitable manner. He/sheis only one who gets workdone from the employeesthrough providing themguidance and motivation. He isresponsible to meet desiredtargets within allotted timeperiod.of an organisation. They arethe top authority which holdsspecific power and rights tooperate business activities indesired manner. They are heldresponsible to evaluate thefactors which affect andinfluencebusinessenvironment and accordingly,make future plans and tacticsto lead organisation.PositionLeaders is considered asbackbone of the companywhich act and support at everydepartments of anorganisation. He must ensuressuperior managers to bringefficiency in work ofemployees in order to getpositive result.The managers act as acommunicator and mediatorbetween the management andemployees who providesoptimum solution to them forproblems and challenges theyface while executing projectactivities.DirectionLeaders is a one who prepareblueprint of project whichhelps in guiding andmotivating the employeesthrough implementingcorrections actions and plansfor the purpose of completionof project in an effectivemanner.Managers are liable to find outcompetitive and effective plansto direct to functionaldepartments of an organisationto perform as per the plan inorder to achieve desiredobjectives.ResponsibilitiesLeaders is always responsibleto the senior managers andManagers are answerable totop authorities and required to2
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