Management and Operations - Clarasys Ltd Assignment

Management and
Operations

INTRODUCTION
Operations management refers to the administration of business practices in an effective
and efficient manners to generate high level efficiency which is possible within a firm. It is
beneficial for managing the processes of manufacturing and distributing goods and services. In
an organisation, it is important for managing and plan the business dealings in the production and
business operations (Ferguson and et. al., 2017). This assignment is affiliated to Clarasys Ltd
which is a London based management consultancy. This firm was set up in 2010 and
headquartered in Stamford Street, London, UK. In this assignment will be discussed about the
function of the leader and role of the manager, antithetic application of operations administration
and component which create effect on the business concern situation. Further will be defined
about the relation between leadership and management in a synchronal business situation.
TASK 1
P1.Define and compare the different roles and characteristics of a leader and a manager
Leadership- It indicates to the activity of directing, guiding and influencing the
behaviour and work of employees and workers to attain the business objectives. In Clarasys, it
refer to the process of motivating employees, setting objectives so the firm can attain its growth.
Leader refers to those persons who are responsible to guide employees and set objective for the
firm.
Management- It refer to the process and activity of making plans, polices, setting goals,
aims and objectives, organising, determining and directing and controlling the business
operations and activities. Mangers are those individuals who help in performing and running
these activities.
Differentiation between leadership and management functions
Leadership & Management
functions
Leadership Management
Thinking process In leadership, the leader focus
on the people ton look
outward.
It focus on things which looks
inward (Grant, Trautrims and
Wong, 2017).

Goal setting It help in setting vision for the
future development of the
organisation.
It is useful for executing plans
to make improvement in the
current situation of the firm.
Employee relations It encourage employees &
colleagues and develop trusts
to build good employee
relations.
It make control on the
subordinates and direct them so
that they can perform their
duties and build effective
relation with others.
Management roles
According to Mintzberg, there are three roles which are played by mangers in
organisations, they are as follows:
Interpersonal roles- This is the first role of management which consist the behaviours
associated with human interaction (Heizer and et. al., 2017). In Clarasys, it refer to those roles
that permit a manager to make interaction with the employees for the motive of attaining the
goals of the firm. There re three roles included within it like figurehead, liaison, leader.
Informational roles- It is the second role of management within which the and manger of
the Clarasys can create and transfer information and knowledge to subordinates so that they can
attain the aims of the firm in an effective manner. This role include monitor, dissemination and
spokesperson so that employees can help in attaining the goals of the firm.
Decision making- It is the last role of manager in which they are responsible for taking
decisions so that they can monitor and direct the employees of the firm. In Clarasys, with the
help of it they can utilize their abilities and cognitions to make decision in context of
organisational development. It consists entrepreneur, disruption manager, Resource octocoral
and communicator.
Characteristics of leaders- To be an effective leader, there are various characteristics which are
necessary to have as an leader such as honesty, integrity, inspiration capacity, decision making
capabilities, accountability, creativity and innovation etc. with the help of all these qualities, they
can motivate employees so that they can attain their target effectively and make contribution in
the development of the firm.