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Operations Management Report - Marks and Spencer

   

Added on  2020-06-04

17 Pages4964 Words68 Views
ManagementAnd Operations
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Table of ContentsINTRODUCTION ..........................................................................................................................1Task 1...............................................................................................................................................1P.1 Role and characteristics of leader and manager ...................................................................1P.2 Role of the leader and function of manager .........................................................................2P.3 Different theories and models in business ...........................................................................4Task 2...............................................................................................................................................6P.4 Key approaches in operation management ..........................................................................6P.5 Importance and value of operation management is help to achieve objective of business...7P.6 Business environment and impact on operational management ..........................................8Conclusion ......................................................................................................................................9Reference.........................................................................................................................................1
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INTRODUCTION Business environment helps in determining effective activity to set up the organisation. In thisway, role of leader and manager is crucial in each activity for solving business issue anddevelopment of a nation. In this context, present report is based on Marks and Spencer (M&S).This company is basically located in the United Kingdom and provide different kinds of services.It works in the retail sector (Burns and et.al 2014). With respect to this, the report assists infocusing on different aspects of manager’s and leader’s roles in organisation. In addition, theirroles and responsibilities aids in maintaining the growth rate in business in different market.Moreover, it helps small business to accomplish its objectives and attain success. Task 1P.1 Function and characteristics of mortal and administrator In small business system, role of leader and manager is the most important. It helps toachieve growth rate and maintain internal working environment. Leader is a person who lead theentire team in organisation (Zurich and et.al 2017). While, manager is a person who manage allthe leader in workplace. Both of them are important in a company and help to achieve success inany field. In small business enterprise, roles of a leader and manager are as follows: - Role of leader Role of manager In business leader is required level inorganisation. In work place manager is help to all leader inbusiness about working condition. `Leader is development new strategies inbusiness to achieve target on time. (Wu et.aland , 2016.)Manager is focus on all activity and monitoringor controlling activity in organisation. Leader is communicated with team memberand provide clear instruction to each and everymember in team. Manager is focus on conducting timelyperformance evaluation in organisation. (Wuand etal, 2016.)In leadership, leader is focus on team members'feedback in organisation. Manager is check tracking and reportingscorecard result in organisation. Leader is prepared clear report to update theteam members process in organisation. Manager is help to manage flow of day to dayoperation in work place. Leader is help to build business performanceManager is having a power to hire and fire1
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