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Approaches to Operations Management : Report

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Added on  2020-07-23

Approaches to Operations Management : Report

   Added on 2020-07-23

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MANAGEMENTAND OPERATIONS
Approaches to Operations Management : Report_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1 ...........................................................................................................................................1P1. Different characteristics and role of a manager and leader..............................................1M1. Role of leader and function of manager by applying concepts and theories .................3D1 Critical analysis of different theories and approaches to leadership................................4TASK 2............................................................................................................................................4P2. Role of a leader and function of manager in different organisational contexts...............4P3. Different theories and approach models...........................................................................6M2. Strengths and weaknesses of different approaches.........................................................8TASK 3............................................................................................................................................9P4. Key approaches to operations management and role of leaders and managers...............9P5. Importance and value of operational management in achieving business objectives....11M3. Role of leader and manager in improving efficiency of operational management.......12D2. Critical evaluation of operational management and factors affecting wider businessenvironment..........................................................................................................................13TASK 4..........................................................................................................................................13P6. Factors that impact upon operational management and decision making......................13M4. Way in which different factors affect the business environment and wider community14CONCLUSION..............................................................................................................................15REFERENCES................................................................................................................................1
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Approaches to Operations Management : Report_3
INTRODUCTIONIn the era of competitive business throughout globe, management is the term used forarrangement of available resources that is required for managing operations within anorganisation. There are numerous operations that are conducted within business firms and allneeds to be effectually managed. It helps in the proper utilisation of resources. Management andoperations are two distinct terms but involves managing all activities like sales, production,marketing, etc. Management of these operations include making plans, and allocating resourcesso as to assure smooth working of firms. Marks and Spencer is one of the biggest firms that dealin the business of luxury food items, clothing and home products (Han-zu, 2011). It was found inthe year 1884 by Thomas and Michael Spencer. This company has various operations that aregoing on in its business procedures. It is employer of approximately 82,904 employee serving inits 959 stores. In this report, role of mangers and leaders in managing operations has beenillustrated. This report also highlights the factors that have their impact on managementoperations of firm and on its decision making process.TASK 1 P1. Different characteristics and role of a manager and leaderIn the firms like Marks and Spencer where there are several operations, role of managerand leader becomes essential. It is one of the most reputed retailers of luxury food items, homeproducts and clothing in UK. It is managing its stores through flat organisational structure wherelimited levels are in between front line workers and top management. It helps employee toparticipate in the decision making process. In any management role of leaders and managers arecrucial and act as a deciding factor of how smooth activities within the organisation will beoperated. There are various functions of management such as:Planning: It is role of management to plan out the strategies and how the resources willbe used so as to produce better quality products.Organisation: It is management's role to organise the various resources for the company.Proper organisation of inventories leads to smooth functioning of the firm.Controlling and directing: Management has a role of controlling the operations as wellas directing employee to work in a defined pathway so as to achieve business objectiveseffectively.1
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