Operations Management in Aldi Organisation

MANAGEMENT
AND
OPERATIONS

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................2
TASK 2............................................................................................................................................8
CONCLUSION..............................................................................................................................13
REFRENCES.................................................................................................................................14
.......................................................................................................................................................14

INTRODUCTION
Operational management is a process responsible to convert raw materials into finished
goods with maximum efficiency to gain profits. This project is all about the managerial and
leadership functions of a well-known multinational retailer named Marks & Spencer which serve
in different product line and product mix of clothing, home products and luxury food products
etc. (Ruiz-Alvarez and et. al., 2012). Apart from this, it shows different roles and responsibilities
of managers & leaders and their behavior in different business situations. Therefore, aim of this
project is to relate various theories and approaches of leadership with practical application for
Marks and Spencer. Furthermore, this report carries strengths and weaknesses of different
approaches used by managers and leaders. Apart from this, another part of present assignment is
made on ALDI which is also deals in retail sector. It has operated its business in many countries
and offer grocery items on competitive price rates. In this regard, some approaches to operations
management and its importance is being discussed. Furthermore, some external key factors
which impact on its operational activities are also highlighted.
1

TASK 1
Similarities and differences of leader and manager as per different characteristic and roles
Marks & Spencer company have the capability to influence others in order to achieve the
pre-determined goal of the company by significant efforts of its managers and leaders in
analysing business environment. It is advantageous for a company to manage operations and
management by their managers and leaders as they make high contribution on achieving
organisational goals and objective.
Leaders: An individual that hold a superior or expertise within its field or key areas, and
is able to perform high degree of control and influencing skills on others is a leader that is
responsible for motivating and guiding employees to perform well in a company. In M&S
group, leaders are those individuals, responsible for guiding groups and individual, influences
them and gain commitments from them as well as motivate them to achieve desired outcomes.
Leadership: An effective leader is one who create inspiring vision for future, engage
people for it, manage delivery of vision and guide them as well as build a effective team for the
same. Leadership is an ability of Marks & Spencer's management to meet goal and objectives
for the company as they play a significant role in making flexible, quick and crucial actions.
Functions of Leaders: In Marks & Spenser, leaders are engaged in motivating
employees of company with a purpose to attain goals and objectives of organisation. Leaders
play a huge role in assuring ability of company to accept the competition in business
environment and they must carry significant skills and expertise to achieve this. Effective
leadership skills strengthen the leaders to give directions in Marks & Spencer.
Difference between the roles of leaders and managers of Marks & Spencer:
Basis for
Differentiation
Leaders Managers
Aim
Leader's main aim is development
and growth of Marks & Spencer
company.
Managers at Marks & Spencer, aims
for completing organizational goals
and objectives.
Approach
Leaders provide direction to the
employees to perform the tasks that
are allotted by managers at M&S
group.
Managers at Marks & Spencer
company are responsible for deciding
and delegating tasks to employees.
Leaders adopts a style which Managers uses a style by which they
2