Operations Management in Marks & Spencer : Assignment
Added on 2020-07-23
14 Pages3749 Words41 Views
Management and Operations
TABLE OF CONTENTSIntroduction- ...................................................................................................................................1P-1 roles andcharacteristics of a leader and a manager...................................................................................1P-2 How role of a leader and the function of a manager apply indifferent situations......................................................................................................................2P-3 Different theories and models of approach......................................................................................................................................4P-4 Approaches to operationsmanagement and roles of leaders and managers........................................................................5P-5 Importance and value of operations management in business goals...................................................................................6P-6 factors in businessenvironment that impact operationalmanagement and decision-making.............................................................................................7M-1 role of a leader and function of a managerby applying theories and concepts.............................................................................................8M-2 strengths and weakness of different approaches.................................................................9M-3 how leaders and managerscan improve efficiencies of operationalmanagement...............................................................................................................................9M-4 how different factors affect the business environment and widercommunity...............................................................................................................................10Conclusion- ...................................................................................................................................10References:.....................................................................................................................................11
Introduction- The management and its operations is very crucial element of any business organisation whereemployees and managers work together to achieve a common objective or goal. This report willshow the roles and characteristics of leaders and managers. It will give description about variousleadership theories. It will give brief about the importance operational management in achievingbusiness objectives. Also the various factors that affect the business environment in decision-making.For undertaking this present organisation selected is marks and Spencer. The cited firmbelongs to clothing industry operates globally. The existence of the company on such a greatlevel requires effective business strategies.P-1 roles andcharacteristics of a leader and a manager.Leader creates vision- they inspire and encourage people by changing vision into reality. Theycreate teams as they know that working together can accomplish more than working individually.Mangers creates goals- managers focus on setting and measuring goals. They control situationsso that they can reach their objectives(Alderton, and Saieva, G., 2013)Leaders create changes- they focus on innovation. They think that things can be done in a betterway. They understand that changes in system mangers maintain status- by changing structures and processes they stick with their work .tomake them better.Leaders are unique- they build their own personal brand by actively working. They are authenticand transparent in their work and ideas.Mangers copy- managers copy styles and behaviours from different leaders and adopt them intheir leadership.Risk taking- leaders often take risk by trying new things because they know if they fail it willcreate a step forward on the path of success.
Risk controlling- managers minimise risk by controlling it. They avoid problems by embracingthem. Long term thinking- leaders think for long terms growth. They are motivated towards achievinga big goal without receiving regular rewards.Short term thinking- managers think for short term as they need regular rewards for theacknowledgement that they have done(sam, Bhat, Dix,, Bauer, and Gopalakrishna., 2015.)Personal growth- leaders are curious to learn new things ever day to remain relevant in changingworld of work. They seek information that will expand their thinking.Rely on others- managers adopt existing skills and behaviours which made them successful.Relationships- leaders focus on loyalty and trust by building relations with stakeholders. Theyspend most of time with them in order to influence their vision.Process and systems- managers ensure that systems are in place to attain desired results. Theybuild structure necessary to achieve goal by working with individual.Leaders coach- leaders know the potential of their people. Htye do not tell the people what to doand how to do. are optimisticmanagers direct- they provide guidance on how to accomplish the task. They also assign task toindividual as managers know who can do what type of task.Leaders create fans- they create fans because of the work done by them by making theirfollowers to mangers create employees- by following the directions of managers and pleasing thememployees are created.
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