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Management And Operatons: Assignment

   

Added on  2020-10-05

15 Pages4818 Words461 Views
MANAGEMENT ANDOPERATONS

Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1. Comparison of different roles and characteristics of a leader and a manager...........................3TASK 2............................................................................................................................................5P2. Role of a leader and the function of a manager apply in different situational contexts........5P3. Different theories and model of approach............................................................................7TASK 3............................................................................................................................................8P4. Analyse key approaches to operation management and role of leader and manager...........8P5. Analyse value and importance of operation management in achieving firms objective....10TASK 4..........................................................................................................................................11P6. Factors that impact operational management and decision making by leaders andmanagers...................................................................................................................................11CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14

INTRODUCTIONIn every organisation, leaders and managers plays an essential roles in achieving theirgoals and tasks. Both of them have their own roles and duties which they have to perform withinorganisation (Yang, Hong and Modi, 2011). This report is carried out in the context of Marksand Spencer which is a multinational company deals in high quality fashion, award-winning foodand stylish home ware. The roles of leaders and functions of managers of this company indifferent situational context are evaluated in this report. Along with this, importance or role ofstore managers and various theories and models of approaches in operational managementincluding, situational leadership, contingency leadership, systems leadership are also beingdiscussed in this report. TASK 1P1. Comparison of different roles and characteristics of a leader and a managerManagers and leaders are an important aspect in company which helps firm toachieve goals with their efforts. Leaders are the individuals who have employees under andfollows them. On the other hand, managers are the people who works for leaders and followsinstructions and gives them information related to the organisation (Wu and Pagell, 2011). Bothof them are important for a successful business and to met company goals. In Marks andSpencer, the company have managers and leaders with effective communication skills andabilities which is required for company to met objectives.Comparison between leader and manager as per rolesLeader ManagerLeaders are the people who have manager andworkers under them to perform tasks.Managers are the people who performactivities and tasks for manager and giveinformations related to organisation.The role of leaders is to invents and come upwith new ideas to perform tasks easily.In this, managers role is to organise andmaintains the workflow in theorganisation. The managers of Marks andSpencer perform activities according to theideas given by leader.

Leaders of Marks and Spencer influencemanagers to give their best and performwell to complete tasks.The managers of company have to establishcontrol over the employees which helpthem to give best at their workplace.Leaders align managers and communicate andhelps them in their issues (Tang and Musa,2011).Managers make operational plans, organise,and helps employees in resolving theirissues.The main role of leaders is to communicatewith the manager of company regardingthe issues and working in organisation.The main role of managers is to communicateeffectively with the employees whichhelps them to know to mindsets of workersand also assists in resolving issues so thatthey can perform activities easily. Comparison between leader and manager as per characteristicsBasis LeaderManagerVisionLeaders have shared visionand they communicate withmanagers to do actions.The managers providesnecessary resources toemployees to make visionactionable.Providing directionsIn Marks and Spencer, theleader provides ideas,directions and motivatesmanagers to to perform tasks.In this, the managers focuseson plans/schedules, allocationof resources and improves theefficiency of workers.OutcomesLeaders creates changes in theenvironment and culture oforganisation for greatestoutcomes.The managers of Marks andSpencer are predictable andbelieves in day to dayoutcomes (Subramanian andRamanathan, 2012).Personal characteristicsIn Marks and Spencer, theleaders are open minded andshares different ideas incompany. They are connectedManagers focuses on thepolicies and procedures oforganisation which arerequired to accomplish tasks.

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