This assignment delves into the crucial aspects of crisis management within a hotel setting. It examines various leadership styles, particularly focusing on the democratic approach and its suitability for fostering a sense of belonging among employees. The analysis incorporates Maslow's Hierarchy of Needs theory to understand how employee motivation is influenced by their needs and job satisfaction. Furthermore, it highlights the importance of training programs that equip staff with effective teamwork and communication skills to navigate crises effectively and contribute to the overall success of the hotel.