Principles of Management & Leadership in an Organisational Context

This report discusses the principles of management and leadership in an organisational context, using Perfect Travel as an example. It covers topics such as the impact of legal status on governance, the purpose and limitations of mission and vision statements, the impact of organisational structures on management roles, communication techniques, leadership styles, and the impact of organisational values and ethics on management decision making.

Principles of Management & Leadership in an Organisational Context

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
TASK 1............................................................................................................................................1
Examine the impact of legal status on the governance of an organisation.................................1
TASK 2............................................................................................................................................2
Part 1...........................................................................................................................................2
Company’s mission and vision statement and then analyse the purpose of these; consider the
advantages along with the limitations of mission and vision statements and conclude your
answer.........................................................................................................................................2
Part 2...........................................................................................................................................3
Examine the impact of organisational structures on management roles.....................................3
TASK 3............................................................................................................................................4
Evaluate the different techniques you can use to communicate and then evaluate what factors
would impact the selection of the communication technique required to be effective in a
management and leadership role.................................................................................................4
TASK 4............................................................................................................................................5
Discuss why certain leadership styles would not be an appropriate fit to the culture and values
of either your organisation or the ‘Perfect Travel’ scenario.......................................................5
TASK 5............................................................................................................................................6
Part A..........................................................................................................................................6
Analyse the impact of management and leadership styles on individuals and teams.................6
Part B..........................................................................................................................................6
Examining how leadership styles can be adapted in different situations along with its positive
and negative impacts...................................................................................................................6
TASK 6............................................................................................................................................6
Evaluate the relationship between management and leadership,................................................6
TASK 7............................................................................................................................................6

Analyse the behaviours that are necessary to be effective in a management and leadership
role..............................................................................................................................................6
TASK 8............................................................................................................................................6
Create a role profile of a manager..............................................................................................6
Assess the knowledge and skills required for a management and leadership role.....................6
TASK 9............................................................................................................................................6
Discuss the impact of organisational values and ethics on management decision making........6
TASK 10..........................................................................................................................................6
Write a proposal for building a culture of mutual trust, respect and support with teams and
individuals...................................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Leadership is considered as the capability of person or a group of person for influencing as
well as guiding followers or other members of entity. Moreover, it is the competency of person
or group of person for influencing as well as guiding followers or other members of firm. While,
Management is undertaken as the administration of firm either this is a business, a non profit
business or government bodies (Andersson and et. al., 2019). Additionally, it is also described as
the administration and coordination of activities to attain their objectives. For this report, the
chosen company is Perfect Travel, it perform into busy high street retail area as well as employ
six consumer service sales advisors along with distinct experience levels. They are also
accountable to sell holidays and manage customer experiences from its booking unless it comes
back from its holidays. The topics which are going to be discussed in this report are impact of
legal status upon governance of firm, intent of entity’s vision and mission statements, and
organisational structures impact upon management roles. Moreover, the relations among
leadership and management, leadership and management styles impacts on teams and individuals
as well as leadership styles can be adapted in different situations along with its positive and
negative impacts are also explained. Apart from this, impact of organisational values and ethics
on management decision making are also discussed in this report.
MAIN BODY
TASK 1
Examine the impact of legal status on the governance of an organisation.
For describing the principles of leadership and management into organisational context an
overview of various elements have to be needed that includes acknowledgement of factors which
has affects upon firm’s internal surroundings. Additionally, corporate Governance is considered
as the way that firms are governed as well as towards that intent which determines business
decision makers, holds authority as well as undertakes accountabilities and others this
governance assures that whole venture have appropriate decision taking procedures. In addition
to this, Organisation should have to adhere to legal status which may incorporates but not limited
to legal structure like sole trader, partnership private limited company and others (Bastas and
Liyanage, 2019). All these are described below for assuring that they follow corporate
governance:
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 Sole trader: It is needed for informing HMRC which it have initiated selling as well as
would begins to be taxed as self employed. Moreover, they are needed for keeping the
accounts records as well as is become competent for employing individuals if they opt.
Additionally, sole trader performs that person are personally accountable for business
debts that into various cases might outcomes into losses. Furthermore, respective kinds of
status benefits however is ease which establish as well as enables them to wholly in
controls the business without any partners.
 Partnership: This is owned through 2 or above individuals as well as business is shared
in equal way. Moreover, it is much expensive and undertakes longer time to set up
business sin comparison to sole trader as they would desires to obtain the contracts
checked through professional (Bratton, 2020). In addition to this, they main benefits of
respective kind of legal status is developed opportunities for fast growth as banks are
much likely for granting business loan when there are several owners.
 Limited Liability Company: The limited liability company enables owners to restrict its
personal liabilities while it also advantageous from tax benefits, members are safeguarded
from being determined personally accountable for debts of business although performing
the practices of business. Respective legal status may have above one member as well as
losses and profitability does not have to be shared in equal manner. Additionally, the
drawbacks of it are that it may be much expensive as well as complicated for forming.
However, several of them are seek at that as smaller cost for paying that limited its own
personal liability.
TASK 2
Part 1
Company’s mission and vision statement and then analyse the purpose of these; consider the
advantages along with the limitations of mission and vision statements and conclude your
answer.
Company’s vision and mission assists customers for understanding effectively as the core
values and principles of business. Moreover, the vision statement highlights future aspirations
that may incorporates longer term objectives that assists to guide as well as assures all firm are
performing towards similar goals into minds. Such as the vision of Perfect travel is:
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Vision: The vision of Perfect Travel is “to continue for developing the business practices
expansion”.
Mission statement distinct as this explains present state of firm that represents its current
goals as well as it is for short term objectives along with every goal that aids towards long term
vision statement (Bush, Bell and Middlewood, 2019). Moreover, this more particular represents
direction of firm as well as thereafter when divided further would highlight the project and
process into areas needed to be accomplished.
Some of the Goals of perfect Travel are:
 It launches new goods and services
 Become professional experts with its clients
 Maintain understandings of trends into sector for keeping themselves present as well as
upgraded.
 To develop their personnel who explained a encouraged as well as ambitious expectations
for success.
Therefore, for having a clear vision as well as mission statement firm such as Perfect travel
provides effective opportunities for each staff that have to be aware of the expectation as well as
align resources, groups and time consequently for meeting the business objectives. In addition to
this, all those would also advantageous as well as facilitates guidance when developing person
decision towards projects, without clarified vision and mission and staffs does not have any ideas
what is desired or the end goals.
Part 2
Examine the impact of organisational structures on management roles.
Currently, organisations are immersed into competitive as well as rapidly changing
atmosphere. Moreover, organisational structure may be explained as a framework which
represents roles, power, accountabilities and communication relation which are deliberately
developed for attaining the business task and attain their goals (Filimonau and De Coteau, 2020).
In addition to this, it can assists in information flow in firm that differ structure intents which
also aids into decision making procedures. In respect of Perfect travel, formal organisation
structure tends for having determined roles for all staff that means all person understands
actually what it fit into entity’s framework. Moreover, it generally depicted hierarchical pyramid
framework along with appropriate at top with directors, every level takes various accountabilities
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as well as power. Furthermore, informal structures doe not have those rigid guidelines and
concentrates upon relations to develop over time along with collaborative group work. Also, the
continuous communication that motivates for attaining shared objectives. Also, this comfortable
framework is much flexible and facilitates without any disruption when eternal aspects incurs.
The organisational structure of Personal Travel has impacts upon decision making
procedures of managers. Additionally, at top level the CEO and director of firm. thereafter at
middle level head of strategy, head of customer services, head of human resources and head of
finance. In addition to this, at next several managers are there.
TASK 3
Evaluate the different techniques you can use to communicate and then evaluate what factors
would impact the selection of the communication technique required to be effective in a
management and leadership role.
Communication techniques are considered as the plan for attaining the communication
goals. Moreover, this assures that all individuals incorporated have efficient information for
communication about it, maintain consistency into work area as well as preventing any
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ambiguity. In respect of Perfect Travel, as they have to deal with several stakeholder so the
various communication techniques are applied within business. Some of them are described
below:
 Verbal communication: This state utilising speech for sharing information with other
individuals. Within work are, they have stronger verbal communication skills for
developing influential presentations for obtaining a point that across during meetings,
phone calls and others to form effective conversation with co-staff (Garavan and et. al.,
2021). Also, respective firm utilise speech for communicating effectual way to share
information with others.
 Non- verbal communication: This is undertaken as the exchanging information face to
face without speech. Moreover, it incorporates aspects such as smiling, hand gestures and
posture. In respect of Perfect travel, it may aid them to obtain a sense how others are
feeling and what they think. In case someone is representing closed body language like
crossed arms or hunched shoulders it could be feeling nervous, anxious and others.
TASK 4
Discuss why certain leadership styles would not be an appropriate fit to the culture and values of
either your organisation or the ‘Perfect Travel’ scenario.
Leadership style is considered as the leader’s features, attitudes while guiding, encouraging
directing and managing group of individuals. Moreover, the effective leaders may encourages
political movements as well as societal change. Additionally, it inspires other for performing,
creating and innovating things. Additionally, there are various style of leadership which can be
utilised by firm are autocratic, democratic, authoritative and others. In respect of Perfect travel,
but certain style of leadership would not be an effectively fit towards culture as well as values of
either its business (Hales, 2019). As various leaders do not understands its roles to shape upon
firm’s culture and it should have intention potential for assisting its leaders. Furthermore,
effectual leadership growth goes beside training classes, addition upon to its entity’s cultures or
even ascertains the appropriate cultural fit while recruiting new leaders. Also, the effective ways
for assuring its leadership cultures is affirmatively contributing towards its organisational culture
for developing modern culture within Perfect travel.
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TASK 5
Part A
Analyse the impact of management and leadership styles on individuals and teams.
Leadership is defined as a process of instructing, guiding, directing and motivating the
members of the team for achieving objectives of the business in an effective manner. Leadership
styles have great impact on individual as well as on a team within the organisation. This section
consists of two parts in which the first one is about the impact of leadership style on a certain
member within the team and team as a whole. The other part states the description of changing
leadership styles in different situations.
Leadership style impacts an individual as it has a relationship of direct cause along with its effect
in the organisation. It influences the performance of an individual by affecting its decision-
making speed, morale, metrics and productivity. For example, in an autocratic leadership style,
leaders have the entire control over the decisions to be made in the organisation. The decisions
made by subordinates are of no value and hence, they are ignored within the decision-making
process. It impacts an individual in a negative way and generates a feeling of no value to them as
well as demotivate them within the organisation. The leadership style impacts the team of the
organisation by not encouraging only the team members but also having a look on the beneficial
and riskier areas for determining the growth of the business. For example, in a democratic
leadership style, all the decisions are taken by the superiors along with their subordinates.
Employees of the team or team as a whole actively participate in the decision-making process
and feel valued within the organisation as their decisions are considered by the managers. It
positively impacts the team within the company as well as motivates them to do more hard work
that result in the growth of the business. Management is defined as a process of getting things
done through others for meeting the objectives of the organisation in an effective as well as
efficient manner. Without management, the leaders cannot organise and manage the activities of
the business and without leadership, the management does not work. Management and leadership
style affects the performance of an individual through performance reviews, behaviour
modelling, constructive methods and many other ways. This is how the management and
leadership style impacts an individual as well as team within the organisation.
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Part B
Examining how leadership styles can be adapted in different situations along with its positive
and negative impacts.
There are several kinds of leadership style that are discussed earlier such as autocratic,
democratic, situational, charismatic, transformational, transactional, authentic and many more.
Autocratic leadership style is the one in which all the control over the decisions is only on the
leader and this type of leaders make decisions based on their ideas by rarely accepting the
opinions of their team members. In this situation, the members of the team feel ignored and
hence, sometimes they get demotivate. In democratic leadership style, all the business decisions
are taken by the superiors along with their subordinates. In fact, in this type of leadership style,
group members play a more participative role in taking the decision by putting their thoughts,
ideas and opinions in front of the team as well as their leaders. This type of leadership helps in
motivating an individual or team as a whole and also inspires them to do more hard work for
effective functioning of the organisation. Situational leadership is another one in which the
leaders who follows various leadership style according to the development and situation of the
members of the team. This kind of leadership style is very effective as it changes according to
the requirements of team as well as set up a beneficial balance for entire business.
Different situation of the work needs different kind of leadership style and most of the time, the
leadership style used by the superiors is either dominance or prestige. With the help of
dominance leadership, other members are influenced by being assertive and leveraging the
formal authority and power. This kind of style is best when everyone is to get united and moving
in an identical direction. Contrary to it, prestige is defined as influencing others by indicating
symbols of expertise as well as wisdom and being a role model. This approach is best when a
leader is trying to encourage its group or members who are reporting to it. A maturity within
leader facilitates in identifying the type of leadership needed and deploying the approach which
is best for the organisation.
TASK 6
Evaluate the relationship between management and leadership,
Both the terms Leadership and management are often used as interchangeably. Management
is leadership and leadership is management, so leader is also considered as manager.
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Management is a wide concept. leadership is a function of management. Management within an
organization is a responsibility of a leader. leadership is defined as a ability to influencing,
guiding, motivating, and directing people in an organization . management is the process of
planning and organizing the things and employees in an organization. Leadership is an important
part of effective management. Leadership as a component of management, helps to build an
environment through which every employee excels and develop himself. A manager must have
characteristics of a leader, i.e. he must possess leadership qualities. both great management and
strong leadership is necessary to make a successful organisation. Both in leadership and
management, there is a need to ensure that how the team is operating and what strategies can
help them to succeed in an organization. While leaders set objectives in an organisation,
managers see them through. Leadership is about the management of people, emotions, work and
balance. While managers use their knowledge for pointing put the problems and issues in an
organization, leaders use their skills to come up with the innovative ideas and solutions. Leaders
organized most of the activities, and managers execute the decisions, so management belongs to
the leadership. In the management of an organization, the leadership function of management
can’t be separated, otherwise it will lead to loss of control. Similarly, in the management of an
organization, management function can not be separated from the leadership function, otherwise
it will lead to the disorientation of an organization. once the management and leadership
separated from an organization , the whole organization will get into the trouble and the
management system will operate in a low level. This will lead to the poor organization
performance and an inefficient integration of the organization resources.
TASK 7
Analyse the behaviours that are necessary to be effective in a management and leadership role.
Positive behavior of leaders in leadership can motivate the employees of an organization to
be more effective and can increase their ability to reach the goals. Positive behavior of a leader
also helps in retaining the top talent within their department. Leadership behavior is the
characteristic and action that helps to make a effective leader. Through leadership behavior one
can directing, controlling, guiding and motivating employees in an organization to meet the
targets. Leadership behavior is important to increase the productivity of a team, retaining people
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and to nurture future leaders. In a leadership, leaders inform their followers about the work i.e.
what to do, how to do and when to do. Leaders support their followers by being friendly and
approachable to them and by showing concern for them. Before making any decisions, a leader
consults with their followers on how to proceed with that decision. The leader sets objective for
his followers, and expecting them to perform well at their highest level. This shows that a leader
possess his role in directing, supporting, participating and achieving the goals. In management of
an organization, A successful, effective manager need to translate their organization’s plans and
objectives to an expectation. Follow up of short interval is important to ensures that the
employees are aligned to a manager’s vision. Managers need to provide feedback on how an
employee is fulfilling those expectations, encourage employees to manage their own
performance and support the performance of their colleagues. Behavior within the management
includes understanding the perspectives of employees, commitment to the purpose of an
organization, defining and reviewing the goals of an organization, good listeners, sense of
belonging, predictability, and freedom for staff.
TASK 8
Create a role profile of a manager.
There are several operational duties of a manager and some of them are improving
performance, securing compliance, formulation of strategy and procuring resources and material.
It also includes managing the business activities that are associated with production of goods as
well as services. Managers having operational responsibilities involve management of operation
process and operations strategy. Operation process includes planning, controlling and improving
the level of performance. On the other hand, departmental responsibilities of a manager include
ensuring a favourable experience for employees by considering all perspectives of their
experiences that are interacting within the organisation. It also includes initiation of daily routine
operations or business activities through the process of staffing, directing, team building and
controlling.
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Assess the knowledge and skills required for a management and leadership role
Knowledge and skills plays a crucial role in the process of management and leadership.
There are several skills that are essentially needed in performing the role of a manager and a
leader and some of them are planning, communications, responsibility, problem-solving,
decision making, meeting management requirements, professional skills. All these skills are very
important for a manager and a leader to work in the organisation in an effective and efficient
way. Skills of Leadership style are assessed through clarifying the job role, inviting feedbacks,
defining objectives, refining storytelling skills, measuring employees performance, providing
leadership training and expanding the networks to become a effective leader. Management skills
are assessed through providing a concise, accessible and comprehensive introduction to
assessment of skills along with emphasizing its practical application in terms of recruitment,
selection and training.
TASK 9
Discuss the impact of organisational values and ethics on management decision making.
Organisational values are the shared values describing the main ethics or principles that are to be
followed by the organisation. By developing a set of shared values like mission, vision and
objectives and representing those values to human resources within the business, organisations
supports the employees that are good in decision making process. It also ensures that
organisational values play a significant as well as critical role in the process of decision making.
They stimulates the best efforts of the workforce and also confine their actions. These shared
values help in creating a strong framework for making better business decisions. Organisational
values impacts management decision making by informing key business strategies. Recruiting,
selecting and appraising the performance of talented employees are another ways of
organisational values for impacting the management decision making. These values facilitate in
ascertaining the manner in which human resources of the business are treated and also helps in
giving the shape to basic work ethics. Workforce that is ethically positive, hardworking, honest
and drives the principle of decency and fairness within the workplace provides assistance in
increasing the morale and expands organisational performance. Ethics within the organisation
helps in reinforcing the cooperation as well as respect among the employees and improve the
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relationships of the employees. It helps in increasing the performance and productivity of an
individual and organisation as a whole. Organisational values facilitate the human resources of
the company in giving the direction and a large sense of engagement and purpose. Leading with
integrity possess an individual who is honest, consistent as well as has moral values through their
behaviours. Leadership is the influence but there should be the leaders who are trustworthy and
acts with integrity because integrity is a crucial factor for improving the performance of
managers and subordinates within the organisation.
TASK 10
Write a proposal for building a culture of mutual trust, respect and support with teams and
individuals.
Culture, mutual trust, respect are the essential components within the workplace and helps an
individual and team in completing the work in a very effective manner. All these elements help
in providing a sense of safety to make individual and a team effective. Mutual respect within the
organisation enables the human resources to know that they are valued in the workplace for their
abilities, skills, achievements and qualities. Being a valued and respected person within the
workplace facilitates in fostering a favourable culture of work in which the manpower are
engaged, loyal, fulfilled, inspired and motivated for performing their best. Trust within the
organisation helps in enhancing the loyalty as well as retention of employees. It helps in reducing
the level of stress and hostility in the organisation. Trust provides assistance to employees in
overcoming the resistance to change and also helps in breaking down the corporate silos as well
as isolating behaviours.
CONCLUSION
As per the above report, it has been concluded that principles of management and leadership
plays vital role within organisation. Moreover, there is various legal status and organisation
should have to adhere to legal status which may incorporates but not limited to legal structure
like sole trader, partnership private limited company and others. Additionally, organisational
structure may be explained as a framework which represents roles, power, accountabilities and
communication relation which are deliberately developed for attaining the business task and
attain their goals. In addition to this, it can assists in information flow in firm that differ structure
intents which also aids into decision making procedures. In addition to this, various
11

communication techniques are helpful as this assures that all individuals incorporated have
efficient information for communication about it, maintain consistency into work area as well as
preventing any ambiguity. Apart from this, the effective leaders may encourages political
movements as well as societal change. It inspires other for performing, creating and innovating
things. Also, there are various style of leadership which can be utilised by firm are autocratic,
democratic, authoritative and others
12

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