MANAGEMENT Management Name of the student Name of the university

Running head: MANAGEMENT
Management
Name of the student
Name of the university
Author’s note

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MANAGEMENT

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MANAGEMENT
Table of Contents
Task 1.........................................................................................................................................3
Part-A: Legislation.................................................................................................................3
1. Site of the Commonwealth Government body...................................................................3
2. Questions............................................................................................................................3
a. Name of the anti-discrimination body................................................................................3
b. Titles of different legislation..............................................................................................3
c. Administrator of the Fair Work Act 2009..........................................................................3
d. Title and administration of anti-discrimination body.........................................................4
e. Description of unlawful discrimination..............................................................................4
f. Scenario...............................................................................................................................4
i. Ethical consideration of Helen’s employer.........................................................................4
ii. Advise of state and federal authority to Helen...................................................................5
Part-B: Evaluate performance and learning needs.................................................................5
2. Self evaluation of Mary......................................................................................................5
3. Feedback on Mary’s performance......................................................................................5
Construct a self-evaluation form............................................................................................6
1. Script of conversation with Mary.......................................................................................6
2. Self-assessment form for Mary..........................................................................................6
3. Self evaluation form for Mary............................................................................................7
Collect feedback from relevant sources.................................................................................8

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1. Develop a client feedback form..........................................................................................8
Part-C: Compare feedback on performance...........................................................................9
2. Competencies of Mary.......................................................................................................9
3. Self-evaluation needs..........................................................................................................9
4. Appropriate training required for Mary............................................................................10
Task 2.......................................................................................................................................10
Part-A: Mentoring and coaching..........................................................................................10
Q&A.....................................................................................................................................10
1. Questions..........................................................................................................................10
a. Description of mentoring..................................................................................................10
b. Situation required for mentor...........................................................................................10
c. Description of coaching....................................................................................................11
d. Benefit of a person from coaching...................................................................................11
e. Difference between role of a mentor and a coach............................................................11
Role-play..............................................................................................................................12
4. Training plan template.........................................................................................................12
5. Conduct role-play.............................................................................................................12
a. Engage with Maria............................................................................................................12
b. Overcome resistance.........................................................................................................12
c. Conclusion........................................................................................................................13
d. Planning process required.................................................................................................13

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MANAGEMENT
e. Training template..............................................................................................................13
Part-B: Learning styles.........................................................................................................14
1. Identify behavioural traits.................................................................................................14
3. Questions..........................................................................................................................14
Assess the learning style of the people.................................................................................14
Strategies for training...........................................................................................................14
Part-C: Develop individuals and teams................................................................................15
3. Training strategy...............................................................................................................15
a. Objectives.........................................................................................................................15
b. Gaps between the objectives and current state.................................................................15
c. Actions to close the gap....................................................................................................15
d. Monitoring of activities....................................................................................................15
Task 3.......................................................................................................................................16
Part-A: Plan development opportunities..............................................................................16
3. Selection of a program......................................................................................................16
4. Training schedule.............................................................................................................16
5. Reflection.........................................................................................................................17
a. Explaining meeting the needs of Gino..............................................................................17
b. Explaining the needs of the organisation..........................................................................17
c. Explaining approval of the programme............................................................................17
Part-B: Collect feedback from individuals...........................................................................18

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1. Review objectives of the training strategy.......................................................................18
2. Create a questionnaire......................................................................................................18
Part-C: Assess performance, negotiate future learning........................................................18
2. Preparation for the role-play.............................................................................................18
3. Conduct the role-play.......................................................................................................19
4. Report of Gino’s performance..........................................................................................19
a. Discuss Gino’s performance.............................................................................................19
b. Discuss professional development activities....................................................................19
c. Identify gaps in Gino’s performance................................................................................19
d. Discuss next steps for Gino’s professional development.................................................20
e. Evaluate the success of professional development...........................................................20
f. Organisational policy procedures......................................................................................20
Bibliography.............................................................................................................................21