Coaching in Business Management

MANAGEMENT
STUDENT NAME:
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Business management
Name of the student
Name of the university
Author Note:
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Table of Contents
Part A...............................................................................................................................................6
Formative Activity 1........................................................................................................................6
Research and Analysis of 3 different definitions of Coaching....................................................6
Difference between Coaching and Mentoring.............................................................................6
Formative Activity 2........................................................................................................................7
Case Study.......................................................................................................................................7
Main Issue with the case Study...................................................................................................7
Handling the Issue.......................................................................................................................7
Activity to be undertaken in case of the CEO not changing the expectations.............................7
Obtaining support........................................................................................................................7
Formative Activity 3........................................................................................................................8
Process or procedures..................................................................................................................8
Formative Activity 4........................................................................................................................8
Listing and Description of different kinds of two basic coaching techniques.............................8
Identification of the different kinds of procedures and processes needed to support the
Technique....................................................................................................................................9
Formative Activity 5........................................................................................................................9
Identification Process...................................................................................................................9
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Recommendations to improve coaching in Telecommunication Company..............................10
Formative Activity 6......................................................................................................................11
Outline of two storage methods for coaching data or information............................................11
Risks Associated........................................................................................................................11
Formative Activity 7......................................................................................................................11
Identification of the key factor for all reporting methods..........................................................11
Description of two methods of evaluating the success of the coaching programs....................12
Part B.............................................................................................................................................14
Question 1......................................................................................................................................14
Answer to Question 1................................................................................................................14
Question 2......................................................................................................................................14
Answer to Question 2................................................................................................................14
Question 3......................................................................................................................................15
Answer to Question 3................................................................................................................15
Question 4......................................................................................................................................15
Answer to Question 4................................................................................................................15
Answer to Question 5................................................................................................................16
Question 6......................................................................................................................................17
Answer to Question 6................................................................................................................17
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Question 7......................................................................................................................................17
Answer to Question 7................................................................................................................17
Question 8......................................................................................................................................18
Answer to Question 8................................................................................................................18
Question 9......................................................................................................................................18
Answer to Question 9................................................................................................................18
Question 10....................................................................................................................................19
Answer to Question 10..............................................................................................................19
References......................................................................................................................................20
Part C.............................................................................................................................................21
Activity 1.......................................................................................................................................21
Documented Coaching Strategy including all components.......................................................21
List of Supported Material and data sources.............................................................................21
Completed Matching Coach to trainee tool...............................................................................22
Developed recruitment process for coaches and trainees..........................................................22
Example of Induction and training tools and resources.............................................................22
Examples of Strategy Promotion...............................................................................................23
Example of Documented coaches support procedure and process............................................23
Mission Statement for the program...........................................................................................23
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Evidence of facilities physical Location....................................................................................23
Evidence of Method or mode of interaction..............................................................................23
Documented roles and responsibilities and Compliance analysis.............................................24
Timeline.....................................................................................................................................24
Checklist....................................................................................................................................24
Activity 2.......................................................................................................................................26
Documented Evidence...............................................................................................................26
Tools Developed for matching participants...............................................................................26
Complete Coaching Activities...................................................................................................26
Monitoring the Coaching activities and evaluation of data.......................................................26
Review of results.......................................................................................................................26
Report outlining the outcomes and future improvements to the strategy..................................26
Rewards.....................................................................................................................................27
Professional Development activities to coaches........................................................................27
Bibliography..................................................................................................................................28
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Part A
Formative Activity 1
Research and Analysis of 3 different definitions of Coaching
According to the Coaches Training Institute professional coaching can be said to be a
powerful alliance that is basically designed to forward and enhance the lifelong process for the
learning of the humans and to make the humans effective and also help them fulfill the different
types of skills. On the other hand, Mary Beth O’Neill has described coaching as an essence that
helps the leaders to get unstuck from their dilemmas and assist them to transfer their learning
into results for the organization. Another popular definition of Coaching has been cited by Sir
John Whitmore. He has described coaching as the process that helps in the empowerment of
others.
Difference between Coaching and Mentoring
According to, Bachkirova Arthur and Reading (2015) Mentoring and coaching though
seem to be the same, clearly differs from each other in a large number of aspects. Mentoring is
somewhat personal and can be said to a relationship that can last for a long period of time
whereas, coaching has a definitive schedule of time which generally do not exceed beyond that.
Coaching is generally a short term process and is focused on particular areas of development
whereas the mentoring process is more of a long term process and takes up a broader view of the
person (Lancer Clutterbuck and Megginson 2016). The focus of mentoring is on career and
personal development whereas the focus of coaching is basically on the developmental issues.
Formative Activity 2
Case Study
Main Issue with the case Study
After going through the case study the major issue that can be cited is the stoic attitude of
the CEO of the business enterprise. The CEO is not ready to accept any kind of ideas from others
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