Management & Operation Introduction 1
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Added on 2021-02-18
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It will investigate leadership traits theory and two style of leadership as well as analysis of Hard and Soft management skills in the company. Furthermore, assignment will discuss three transformation process in operation management and evaluate of meaning of quality and four costs of quality for managers in achieve gaols of firm. Leadership is the direction of practice of business to make large level of efficiency possible within company.
Management & Operation Introduction 1
Added on 2021-02-18
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Management & Operation
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY ..................................................................................................................................11. Definitions of role of management and leadership ................................................................12. Difference between leadership and management functions ...................................................23. Analysis of Management by objective process by P. Drucker ...............................................24. Three management roles theory by H. Mintzberg .................................................................35. Analysis of leadership trait theory and two style of leadership .............................................46. Hard management skill and Soft leadership skill ...................................................................57. Three transformation process in operation management .......................................................68. Meaning of quality and four costs of quality .........................................................................69. Role of manager in total quality management approach ........................................................710. Just-in-time approach and waste reduction in operations ....................................................811. Three methods for capacity management ............................................................................812. Conclusion on role of manager and leaders .........................................................................91. Introduction to the KPMG London ........................................................................................92. Explanation of the department including the role in operations. .........................................103. Management team in department .........................................................................................104. Strength and weakness of leaders and manager approach ...................................................115. Roles and duties of management in organization ................................................................116. Provide real occasion and apply theories and role of management .....................................127. Leadership style applied in this situation..............................................................................128. Types of transformational process with examples................................................................139. Impact of two adjustments for capacity management on organisation.................................1310. Provide recommendation for future improvement .............................................................14CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................15
INTRODUCTIONManagement is the direction of the company which involves setting of strategy,coordinating efforts of employees to achieve gaols of organization through apply the availableresource like financial, natural, human resources and technological resources. On other side,operation is activity of functioning or fact of being active and its effect (Strande and Brdjanovic,eds., 2014). Operation management is the direction of practice of business to make large level ofefficiency possible within company. It is also concerned with changing materials and labour intoproducts and services to maximize the profits of company. This study is based on KPMG. It isthe professional service company and one of the Big Four auditors along with Deloitte,Ernst&Young and Price water house Coopers (PwC). Report will introduce definitions of roles of management and leadership, differencebetween leadership and management functions within the organization. It will analysis ofmanagement by objectives process and three management roles theory in the firm. It willinvestigate leadership traits theory and two style of leadership as well as analysis of Hard andSoft management skills in the company. Furthermore, assignment will discuss threetransformation process in operation management and evaluate of meaning of quality and fourcosts of quality for managers in achieve gaols of firm.MAIN BODY 1. Definitions of role of management and leadership Leadership:It is setting new vision or direction for team which they follow. Leadership is theprocedure by which supervisor can direct, guide and effect the behaviour as well as work ofother towards achievement of particular objectives in given situations (Bahmani-Firouzi andAzizipanah-Abarghooee, 2014). It is the ability of leaders to induce followers to perform withconfidence. Leadership role defined as sets of clear vision, motivates and guide employeethrough work process and build their morale. Management: It is the procedure of reaching goals of company through working with people and otherresources of firm. In this context, manager plays various and essential roles in the firm such asinterpersonal, informational and decisional role within the organization. Managers plays role in
terms of controlling of entire company. Management role defined as set of procedures, planning,organizing, staffing, controlling and problems solving for keeping complicated system of peopleand technology that can help to run business smoothly. 2. Difference between leadership and management functions Criteria Function of Leadership Functions of Management Meaning Leadership is procedure of changesand movement in the team. Management is process of ordersand consistency in the KPMG. Establish directionand planning The function of leadership is toestablish direction, sets strategieswithin in team (Mendis, Muttaqi andPerera, 2014). The function of management isplanning and budgeting ofallocates resources and sets timetables. Align people andorganizing The activity of leadership is to alignpeople, build team, communicategoals. The activity of management isorganizing and staffing, make jobrequirement and set procedure inthe firm (Huang and Feeney,2016). Motivates andcontrolling Leadership function is to motivatepeople and inspire as well as satisfiestheir unmet needs to team membersin the firm. Management function is to controland problem solve, developincentives and take correctiveaction (Jiang, 2014). Risk avoidance andopportunitiesLeadership activity is to avoid risk inteam. Management function is to createrisk opportunity in the firm(Mendis, Muttaqi and Perera,2014). 3. Analysis of Management by objective process by P. Drucker Management by Objectives (MBO): It is the performance management approach in which balance is sought among objectivesof employees and company (Qu, Janssen and Shi, 2015). MBO is to defined joint goals and topgive feedback on the outcomes. It is also called as Management by Result (MBR). Determine and revise objectives of organization:
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