Comparison of Roles and Characteristics of Managers and Leaders

OPERATIONS
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
ACTIVITY 1...................................................................................................................................3
P1: Comparison between the different roles and characteristics of a manager and a leader.......3
LO2..................................................................................................................................................5
P2: Role of a leader and function of a manager when faced with different scenarios.................5
P3 Theories and models of situational leadership, system leadership and contingency.............6
ACTIVITY 2...................................................................................................................................8
REFERENCES..............................................................................................................................14
Books and Journals....................................................................................................................14
Online........................................................................................................................................14

INTRODUCTION
Operations management is defined as a management practice concerned with the efficient
conversion of labour and materials into goods and services by an organization (Operations
Management, 2019). In this report the management structure of Rolls Royce is discussed. R.R
follows a matrix organizational structure providing high management levels in between the front-
line employees and administration. This structure allows the company to encourage its
employees to work effectively. In this report the roles of both managers and leaders in a
company is discussed. Also, the strengths and weaknesses of different approaches to leadership
and management are analysed and suitable conclusion are drawn. The impacts made my leaders
and managers on the organization are identified and suitable recommendations regarding the
same are provided.
ACTIVITY 1
P1: Comparison between the different roles and characteristics of a manager and a leader.
Leadership is simply defined as an art of motivating or influencing a group of people to
act towards achieving a predetermined common objective. However, a leader is an individual
that holds a dominating and superior position amongst a group of people, having the power to
influence and control that particular group. Leader is also defined as an individual that embodies
the methods and techniques of leadership in order to achieve common future goals. The term
management can be defined as a process by which the objectives of an organization are
accomplished with the help of efficient utilization of present resources whereas, a manager is an
individual to which management task is assigned. It is the function of the manager to plan,
organize, control or direct possible ways on order to achieve the desired goals of an organization.
The different roles of leaders and managers in an organization are explained as below.
Basis of Comparison Manager Leader
Purpose in organization Managers are concerned with
achievement of organizational
objectives in R.R., and are
further responsible for planing,
organizing, direction and
Leaders are concerned with
influencing their subordinates
in order to achieve a
predetermined goal in R.R.

control of the same.
Aim To provide growth and
development to R.R.
To achieve the given goals in
time for R.R.
Motivation and training Managers are required to
correctly measure the
employee performance and
provide suitable training and
guidance to underperforming
employees in order to assure
eased achievement of
organizational objectives
(Shastri, Hoda and Amor,
2017).
Leaders are required to
motivate their subordinates and
provide them with suitable tips
and tricks to accomplish the
predetermined goals (Huang,
Huang and Chang, 2019).
People They are required to organize
people into suitable groups
and subgroups in accordance
with their possessed skills and
talents.
They are required to align
people to complete provided
tasks.
Goals Managers set goals for the
employees in accordance with
the fulfilment of the objectives
of the organization.
Leaders provide their
subordinates with necessary
vision and motivation in order
to successfully accomplish the
goals.
Risk taking Managers allow the
implementation of controlled
risks providing a suitable
growth to the organization.
Leaders encourage their ream
members to take risks in order
to learn from their mistakes.
Characteristic of Manager
 Experience- It is must for a manager to have a professional experience so that it may be