Introduction ï‚´Managementandoperationincludeplanning,organizingaswellas supervisingprocessformakingrequiredimprovementforhigher profitability. ï‚´In simple term, it is the administration of business practices for creating high level efficiency in the organization. This report is MANGO which is retail industry organization founded in 1984 and they deal in mainly clothing as well as accessories.
Roles and Characteristics of leader ï‚´Manager are the individual who manage the business activity in order to achieve organizational aims and objectives. ï‚´They have the responsibility to hire employees as well as provide appraisal and also monitor attendance. In other words, manager also refers to the business agent who manages the business affair within the organization.
Continue… Representatives of the organization: A leader is the face of the organization so individual have represent seminars, conferences, general meetings on the behalf of the company. A friend, philosopher and guide: The major role of a leader is that he is a friend, philosopher and guide. Inspire and motivate: Leader have the role to inspire and motive employees who are working in the organisation.
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Characteristics of leader ï‚´Communication: This is referred to be one of the most important skills which is to be possessed by a leader in an organization. ï‚´Decision-makingcapabilities:Aleader should have the capability to choose the best alternative among the available ones.
Characteristics of manager ï‚´Knowledge: Manager performs various roles and responsibilities which includes planning, organizing,coordinating,controllingetc. whichassistanorganizationtoachieve competitive advantage in competitive market world. ï‚´Experience: An individual is promoted as a manager due to having their experience in work field.
Conclusion ï‚´It is concluded from the present PPT that manager and leader plays different but important role which assist an organization in achieving its desired goals and objectives within pre-determined time period. Manager formulates an effective plans and policies whereas leader has a duty to comply with such plans and guide employees in right direction.
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References ï‚´Bromiley, P. and Rau, D., 2016. Operations management and the resource based view: Another view.Journal of Operations Management.41. pp.95- 106. ï‚´Burgess, L. and et.al., 2016.Improving Business Processes for More EffectiveTransportationSystemsManagementandOperations(No. FHWA-HOP-16-018).