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Management and Operations Assignment Solved - Tesco Plc

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Added on  2020-10-23

Management and Operations Assignment Solved - Tesco Plc

   Added on 2020-10-23

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MANAGEMENT&OPERATIONS
Management and Operations Assignment Solved - Tesco Plc_1
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1 & 3.....................................................................................................................................31. Introduction of the roles of management and leadership...................................................32. According to J. Kotter differentiate leadership and management functions......................33. According to P. Drucker analysis of the management by objective process......................44. Discussed by H. Mintzberg three management roles theory..............................................45. Examine leadership traits theory and two style of leadership............................................56. An analysis of Hard management skills and Soft leadership skills....................................67. A discussion of three transformation processes in operation management........................68. Determine the term of quality means and the four costs of quality for managers in achievingbusiness objectives.................................................................................................................79. A discussion of role managers play in total quality management approach......................710. A discussion of Just In Time approach and waste reduction in operations......................811. Three methods managers can adjust for capacity management in operations..................812. A short conclusion with your personal evaluation on the role of managers and leaders.8TASK 2 & 4.....................................................................................................................................91. Introduction of organisation...............................................................................................92. Explanation of department and their roles in operation.....................................................93. Background of management team in this department........................................................94. Strength and weakness of manager/ leader approach.......................................................105. Roles and duties of management in organisation.............................................................116 Real occasion , role of management that follow theories and models of management.....117 Theory of leadership style applied by the manager...........................................................128 Discuss the type of transformation process.......................................................................129 Impact of Capacity Management in the organisation........................................................1310 Recommendation to the management for the future improvement.................................13CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................15
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INTRODUCTIONManagement & operations is a field of management which covers all managementprocess in systematic way. Operation management is the direction of business practices todevelop the highest level of efficiency possible with in an organisation. It is afraid withconverting materials and labour into goods and services as efficiently as possible to increase theprofit of an organisation (Brandon-Lai, Armstrong and Ferris, 2016). To understand the conceptof leadership and management, Tesco plc has been taken. Tesco plc, together with itssubsidiaries, operates as a grocery retailer and it also provide retail banking and insuranceservices. The company serves their customers through 6809 stores as well as online. Thepresented report covers differentiate between the role of a leader and the function of manager.There is analysing role of leaders and managers regarding to operation function of anorganisation. In addition, apply role of a leader and the function in the context of manager. Apartfrom understand of the relationship between leadership and management in a contemporarybusiness environment. TASK 1 & 31. Introduction of the roles of management and leadershipManagement is essential for arranged life and necessary to run all types of management.Good management is backbone of successful organization. It can be defined as all the archivingan objectives or goal by continuous activities such as planning, organizing, leading andcontrolling. The role of management to composed and exchange process of planning, decisionmaking, organizing, leading, motivation and controlling the HR, physical and informationresources of a company (Role of Management, 2017) . Leadership is the ability of an individual or a group of persons to determinant and guidefollowers or other members of an organization. The role of leadership to making sound,establishing desired goals and providing followers with the knowledge and tools necessary toachieve those goals. 2. According to J. Kotter differentiate leadership and management functionsAccording to J. kotter, management is the systematic process of dealing with people andcontrol the activities of management and also function. A manager does exactly that they uses
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processes to control people in an organization. Leadership is act of leading a group of people.Management differs from leadership in several ways - Management Order and Consistency Leadership Change and Movement In this consider function of planning/BudgetingEstablish Agenda Set schedule There is establish direction according to leader Create vision Explain the big pictureOrganizing/Staffing Aligning people Controlling/Problem solving Motivating and inspiring 3. According to P. Drucker analysis of the management by objective processAccording to P. Drucker, Management by objectives is the process of described objectiveof a company so that management and employees agree to the objectives and understand whatthey need to do in a company in subject to attain them (Management by objective process, 2018).There is defined process of management by objectives - 1.Ascertain or revise the organizational objectives 2.Translating the organizational objectives to employees 3.Impact the participation of employees in the find out of the objectives 4.Observation of progress 5.Appraise and reward achievements These steps analysis the work performances of employees and study of management byobjectives helps to incorporate managerial activities in a systematic way which directly impactthe organisational objectives in a efficient manner. 4. Discussed by H. Mintzberg three management roles theoryIn the reference of H. Mintzberg, A single person can intensify their skills throughexperience because it is not easy to understand in class room activities. It is suggested that breakdown management role helpful for organisation because it simplify the organisationalcomplexity. There is mentioned different management roles theory in the reference of H.Mintzberg -
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