Management Problems in Airline Industry : Assignment
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Added on 2020-03-28
Management Problems in Airline Industry : Assignment
Added on 2020-03-28
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Running head: MANAGEMENT PROBLEMS IN AIRLINE INDUSTRYMANAGEMENT PROBLEMS IN AIRLINE INDUSTRYName of the StudentName of the UniversityAuthor Note
1MANAGEMENT PROBLEMS IN AIRLINE INDUSTRYTable of ContentsIntroduction..........................................................................................................................2Customer Background.........................................................................................................2Close ended Questionnaire..................................................................................................2Open Ended Questionnaire..................................................................................................3Customer interest in travelling.............................................................................................3Close ended Questionnaire..................................................................................................3Open Ended Questionnaire..................................................................................................4Operational background and Model....................................................................................4Close ended Questionnaire..................................................................................................4Open ended Questionnaire...................................................................................................5Management Perspective.....................................................................................................5Open ended Questions.........................................................................................................6Method of questionnaires....................................................................................................7Conclusion...........................................................................................................................8References:..........................................................................................................................9
2MANAGEMENT PROBLEMS IN AIRLINE INDUSTRYIntroductionThe conventional process of market establishment and the establishment of that standardis now a concerning factor for the aviation organization. There is two operational processpersisted in the aviation and both have different market base to deal in. There is certain bilateralagreement in between operating carrier and traffic rights. The growth of business model alsoidentifies the differentiation of product offering, facilities, and services and achieves to meet thetarget customers. The report also analyzes the better understanding of management problem thathas to be faced by the FCC's (Rozenberg, Szabo and Šebeščáková 2014). The radical growth ofLCC and their business behavior and intention have been changed in responding way thus peopleprefer LCC rather than FSC. All these strategies have been designed in an ethical way and haveset some target customers but aviation department management has not differentiated the projectat all (Budd, Griggs and Howarth 2013).Therefore, I an operation manager of Qantas Airlines, is going to make this survey on thefollowing objectives of Business market enhancement of LCC operation and the regardingdownfall of FCC. Customer BackgroundClose ended Questionnaire1.What was your age group?15-20 yrs21- 25 yrs26- 35 yrs36- 50 yrs51- 60 yrs
3MANAGEMENT PROBLEMS IN AIRLINE INDUSTRY2.What is your academic qualification?DiplomaBachelorsMastersDoctorateOthers3.What is your monthly salary?1500-30003000-45004500-60006000-7500More than 75004.What type of flight you are taking today?Low Cost CarrierFull Service CarrierOpen Ended Questionnaire1.What is the impact of Full-Service Carriers in airlines?2.What is the impingement of Low-Cost Carriers in airlines?Customer interest in travellingClose ended Questionnaire1.How often do you travel?DailyWeekly
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