Management | Verbal Communication in Workplace

Running head: MANAGEMENT
MANAGEMENT
Name of the Student
Name of the University
Author Note

MANAGEMENT1
The term communication can be defined as the act of transferring the information from one
place, person group to another. Every process of communication involves one sender, a massage
as well as a recipient. The transmission of the massage to a recipient from a sender can be
affected by a good number of things. These factors include emotions, cultural situation, medium
used for communication and even location. Due to this complexity, effective communication
skills are considered to be highly desirable in both personal as well as professional life of an
individual (Bambaeeroo & Shokrpour, 2017). In the following paper, I will discuss about the
several forms of verbal communications that I have evidenced in the first day of joining my
workplace.
The work place where I got recruited followed an open office system that is a system where all
the employees work in a single room and can directly communicate with each other. The first
thing I noticed while communicating with my colleagues in the workplace that each of my
colleagues possess their own and unique gesture of communication. According to Franchini et al.
(2018), a gesture can be defined as a particular bodily movement that reinforces a verbal
message or conveys a specific thought or emotion. I noticed that one of my colleagues was using
frequent hand gestures while communicating. For instance, I heard him saying “you need to
understand that...”, and while communicating he was making hand gesture to make his friend
focus on their conversation. I also noticed, one of the employees was sitting in her cubicle with
her hand placed on the cheek. She was looking relaxed and was thinking about something.
Watching her, I was of the perception that she was lost in thoughts. According to researchers,
hand gesturing helps an individual to form clearer thoughts while communicating as well as to
grab the attention of the listener.