TABLE OF CONTENTS INTRODUCTION...........................................................................................................................3 Aim..............................................................................................................................................3 Objectives....................................................................................................................................3 Project Management Plan............................................................................................................3 Work Breakdown structure and Gantt Chart...............................................................................5 LITERATURE REVIEW................................................................................................................6 METHODOLOGY..........................................................................................................................7 RESULTS........................................................................................................................................9 DISCUSSION AND ANALYSIS.................................................................................................14 CONCLUSION.............................................................................................................................15 RECOMMENDATION.................................................................................................................15 REFLECTIVE SUMMARY.........................................................................................................15 REFERENCES..............................................................................................................................17 APPENDIX....................................................................................................................................18 Logbook.....................................................................................................................................18 Performance review...................................................................................................................20
INTRODUCTION Globalisation is a process of integrating and communicating with governments, people and companies across the globe. Increasing participation of global people in society and economy has led to boost and changes in trends of organisation and their activities (Effects of Globalisation on the UK Economy, 2019). The present study is based on outlining positive impact of ethical, economic and cultural of globalisation on marketing and HR function of Unilever. Unilever is a British- Dutch transnational consumer good company offers wide range of product like food and beverages, beauty, cleaning and personal care. The assessment will outline project management plan which comprise, cost, time, quality, etc. of research. Further, the study will outline results collected from sampled participants wit the helps of questionnaire. Last scholar will provide recommendation to company of ways of manage impact of factors and will conclude with own learning Aim “To assess positive ethical, economic and cultural impact of Globalisation on marketing and Human resource function within organisation: A case study on Unilever”. Objectives To understand positive impact of ethical, economic and cultural factor with increasing Globalisation To examine ethical, economic and cultural consideration of Unilever on marketing and Human resource function To outline ways to manage changes in marketing and Human resource function with respect to ethical, economic and cultural factor. To recommend strategies which Unilever can implement to manage positive impact of ethical, economic and cultural factor with increasing Globalisation Project Management Plan Cost:Cost of research is about process of collecting and analysing information. In this study cost is for researching over chosen topic which will comprise travelling expense, stationery and technological equipment. The total cost of research will be approximately £ 43.6 Scope:Scope of research is wide as it is focused on outlining positive impact of three different factors on two functions of organisation that is ethical, economic and cultural on 3
HR and marketing.The key words of study will be impact, globalisation, culture, economy, ethics, marketing, Human resource, responsibility, growth, etc. Time:Time is foremost aspect of research which derive project initiation and completion with collection of appropriate facts.The present research will start from 02.08.2019 and will complete by 16.10.2019. This is the aspect which need to assessed by scholar after everystep-inordertoensuretimelycompletionandaccomplishmentofaimand objectives. Quality:Assuring quality of research information is the main criteria which will eb focused by scholar for which the individual will be seek for relevant secondary sources and will also ensure appropriate referencing and citing. Further, or maintaining quality of study scholar will seek feedback from supervisor after proof-reading collected and analysed information. Communication:Interaction is a crucial part of research where aim of scholar is on collecting viable information to draw outcomes of study. Communication in present study will be via survey questionnaire with sampled participants. Risk:Risk of research is time constraints because it is important for the scholar to ensure time completion of data collection and analysis in order to get the task checked by supervisor before date o completion.Analysis of data cannot be biased therefore critical comparison of collected information is risk step which will be processed in discussion stage. Resources:Essentialrequirementofstudywhichcomprisetechnologicaltools, stationery, print media, newspapers, magazines, journals and books, electronic sources and internet. 4
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Task ModeTask NameDurationStartFinishPredecessors Auto Schedule d Topic selection5 daysMon 8/5/19Fri 8/9/19 Auto Schedule d Setting aims and objectives2 daysMon 8/12/19Tue 8/13/191 Auto Schedule d Writing literature review7 daysWed 8/14/19Thu 8/22/191,2 Auto Schedule d Selection and writing research methodology4 daysWed 8/14/19Mon 8/19/192 Auto Schedule d Preparation of Questionnaire5 daysFri 8/23/19Thu 8/29/193,4 Auto Schedule d Data collection7 daysFri 8/30/19Mon 9/9/195 Auto Schedule d Data analysis5 daysTue 9/10/19Mon 9/16/196 Auto Schedule d Presentation of findings4 daysTue 9/17/19Fri 9/20/197 Auto Schedule d Conclusion and recommendation4 daysMon 9/23/19Thu 9/26/197,8 Auto Schedule d Reflecting learning1 dayMon 9/23/19Mon 9/23/193,7,8 Auto Schedule d arranging file in a structured format3 daysTue 9/24/19Thu 9/26/1910 Auto Schedule d Taking feedback and doing modifications7 daysFri 9/27/19Mon 10/7/1911 Auto Schedule d Final submission6 daysTue 10/8/19Tue 10/15/1912
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LITERATURE REVIEW According toHanson and et.al., 2016,globalisation has revolutionised the business world as it came up with diverse range of people, different economies and resources. As per the views of Johnston 2015,most influencing factor by globalisation are ethical, economic and cultural. Culture creates positive impact on business operation with respect to management of staffing practices of organisation. For example, it assists in selecting people from different cultural backgrounds which supports diversity at workplace. As per the views ofWakabi, 2016,positive impact of ethics is seen when compliance with international legal polices and procedure. This helps the firm in ethical management of business operations across international boundaries. On the other hand,Cramer, 2017, outline about economic impactwhich is seen in contribution of business to economic of host countries. This supports overall development and boost morale of companies and people to trade across international boundaries. According to Monshipouri, Welch and Kennedy, 2017,positive cultural impact is seen in HR activity of organisation as it assists the firm in diverse workforce management which supports innovation in products and services. In contrastZürn and De Wilde, 2016,stated about ethical impact on marketing where company are able to strategies marketing initiative in innovative way to regard 8
to ethical concern of society. Adhering to beliefs of diverse people when marketing assists the organisation in encouraging responsible marketing which aid in gaining attention of diverse buyers. Collings, Wood and Szamosi, 2018,articulated about employment policies of HR which are altered according to legislative requirement of international market. In accordance with this it is important for the business to market research and comply with legislation of region before expanding to manage stability in operations. However,Shenkar, Luo and Chi, 2014,stated about dramaticeffectof globalisationonHRM,asitcreatesintensecompetitiveenvironment. Economy compriselabour market trendsad it is importantfor the HR professionalsof organisation to manage staffing and training practices according to economic condition for particularregiontomaximizeproductivity.AspertheviewofParsons,Maclaranand Chatzidakis, 2017,it can be said that ethical and culture are the major factors influencing HR and marketing activities of organisation as the influence is directly related with people of particular region. Adhering to culture and ethics of society aid in stable establishment and management of organisation operations.Al Ariss and Sidani, 2016,recommended market research as the best priorities of organisation to focus on with increasing globalisation. It helps the management in accumulating valid information to deal with changing economic and customer preferences. METHODOLOGY The research methodology under a research project can be defined as that an approach that is undertaken to define the flow of the research and plan. This define the direction as how the project is directed and by taking which steps it will be completed. For the present research over assessing the ethical, economic and cultural impact of globalisation on marketing and Human resource function on Unilever the following methodology have been adopted: Research type: The type of the research can be stated as the method of the conducting the research project which is basically of two types qualitative and quantitative. For the present research plan qualitativeresearchhavebeenselectedfordirectingtheresearchprojectonqualitative investigation through use of thoughts and opinion and diving deeper into the problem raised in the research topic. Research approach: 9
Theresearch approach under RM for a project can be defined as procedure and plan which comprise of different stages of broad assumption to detailed method of data collection, interpretation and analysis(Research Approach,2019.). The selecting criteria of a research approach depends on the type of research, data collection. This is broadly divided into two including inductive and deductive. Forthe present research inductive approach have been selected because for qualitative research type inductive approach is use for operating within known premises to generate untested conclusions. Research philosophy: The research philosophy under RM for a project is identified as a belief regarding a way for collection of data over a given phenomenon must be done and how it shall be analysed and used effectively in the research (Research Philosophy,2019).It basically deals with sources, nature and development ofknowledge. There are generally two philosophy used under RM, intererpretivism and positivism. In the present project interpretivism research philosophy have been used in order to conduct qualitative investigation of the data collected over the topic of research. Data collection and sampling: Data collection is that step of RM were facts, information related with research topic is gathered. It can be done through primary and secondary method. In the primary method data is collected from books, journals and article written by author and writers related with the topic under research. Primary data is gathered form survey, questionnaire, interviews and observation. For present research plan both methods have been adopted. Primary data have been collected from questionnaire method where responses of 30 HR and marketing managers of Unilever have been recorded in order to analyse the positive effects o globalization of over HR and marketing operation of the organization. Random sampling method have be used to select the participant for which population was the managers of Unilever. Under random sampling non probabilistic approach have been applied in order to ensure equal opportunity to all HR and marketing mangers of being selected as a respondent for research. Data Analysis: Data analysis is done through use of statistical tools and techniques and also through creation of theme over data collection. In the present research plan thematic manner of data 10
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analysis have been used in with presenting the data in tabular, graphic and chart formate for interpreting the information gathered over research topic. RESULTS QUESTIONNAIRE Question 1:Do you think with globalisation, competition have increased for Unilever regarding promotion of its products? A. Agree B. Strongly Agree C. Neutral D. Disagree E. Strongly disagree Question 2: According to you with going global cultural aspects and abidance in Unilever have increased while recruiting personnels form different countries? A. Agree B. Strongly Agree C. Neutral D. Disagree E. Strongly disagree Question 3: Do you think ethical consideration while operating in global market is an important factor for ensuring success of the business? A. Agree B. Strongly Agree C. Neutral D. Disagree E. Strongly disagree Question 4: have you ever faced any cultural issue while appointing a Foreign national within Unilever? A. Yes B. May be 11
C. No Question5:DoyouthinkthatglobalisationhaveassistedUnileverinexploring marketing opportunities with going global? A. Agree B. Strongly Agree C. Neutral D. Disagree E. Strongly disagree Question 6: Do you think that with globalisation have increased opportunities for Unilever for recruiting more skilled people from around the world? A. Agree B. Strongly Agree C. Neutral D. Disagree E. Strongly disagree Question 7: Is there a reduction in the cost of production due to adoption of global technologies by Unilever? A. Yes, to high extent B. Yes, to moderate level C. Yes to lower level D Not at all Question 8: According to you, is cultural factors brings a diversity within organisation and its functions, and how? Question9:Asperyourviewdointernationalagreementstaxationreducescost increment of Unilever over marketing and promotion? Theme 1: Increase in competition for Unilever regarding promotion of its products due to globalisation. ResponseNumber of Respondents 12
Agree10 Strongly Agree13 Neutral2 Disagree3 Strongly disagree2 Total30 Interpretation:Majority (23 out of 30) of the mangers have given a response that with globalization competition have increased for Unilever in international market. This have a positive impact organisational with more competition it is provide with bigger opportunist of gainingadvantagesoveritscompetitorsthroughacceptingchallengesandfacingthem effectively. Theme 2: Abidance of cultural aspect by Unilever while recruiting personnels form different countries. ResponseNumber of Respondents Agree9 Strongly Agree15 Neutral2 13
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Disagree3 Strongly disagree1 Total30 Interpretation:24 from 30 manager gave a response thatglobalisation the require of Unilever have increased over considering culture aspects of different nation in this organisational practices. This is positive over Unilever as with such abidance employees have a sense of belonging to company and this directly increases employee locality having positive impact of organisational operations and performances. Theme 3: Importance of ethical considerationwhile operating in global market for ensuring success of the business. ResponseNumber of Respondents Agree8 Strongly Agree16 Neutral4 Disagree1 Strongly disagree1 14
Total30 Interpretation:with cultural abidance ethical consideration is also important for HR managers of Unilever. This is agreed by 24 mangers of company as unethical behaviours is not accepted in international markets and ethical practises are must to ensure smooth running of business. Theme 4: Cultural issues faced while appointing a Foreign national within Unilever. ResponseNumber of Respondents Yes25 May be3 Not2 Total30 15
Interpretation:With integrating Cultural difference within organization the HR and Marketing angers faces cultural challenges while appoint a person form different nation as stated by 25 managers of Unilever. This is positive for company as it mitigate the problem with taking effective measure and activities and welcomes cultural diversity within organization practices. Theme 5: Assistance provided by globalization for exploring marketing opportunities ResponseNumber of Respondents Agree5 Strongly Agree20 Neutral2 Disagree2 Strongly disagree1 Total30 16
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Interpretation:As agreed by 25 mangers of Unilever operating under global markets have opens new door of opportunities regarding marketing, recruiting and growth of the business with operating beyond national boundaries. Theme 6: Increased opportunities for Unilever for recruiting more skilled people for around the world ResponseNumber of Respondents Agree8 Strongly Agree17 Neutral1 Disagree3 Strongly disagree1 Total30 17
Interpretation:As stated by 25 mangers of Unilever, at international market place every type of employee is available and this company an opportunity to hire highly skilled people in this organisation by providing it vast area to explore for recruiting a suitable person for a specific job within Unilever. Theme 7: Cost reduction related with production due to adoption of global technologies by Unilever. ResponseNumber of Respondents Agree7 Strongly Agree20 Neutral1 Disagree1 Strongly disagree1 Total30 18
Interpretation:27 out of 30 mangers agreed to the fact tat with adoption of the technologiesatinternationmarketplaceUnileverhavesuccessfullyreduceditscostof production. Thishave a positive effect as technological advancement have been made sure due to globalisation for cost control and profit maximization. Theme 8: Cultural diversity brought within organization and its functions by globalization. Majority of the managers of Unilever have given a reply that globalization have brought a positive change in company as bringing in cultural integration of different culture form around the world making organization a unity in diversity. Theme 9: International agreements taxation and reduction in marketing and promotion cost. Almostallmanagersagreedthatwithtaxationagreementwithothernationsfor operating in internal markets have reduced the costing of marketing and promotion due to reduced taxes on these activities. DISCUSSION AND ANALYSIS The above table and graphs depicts the responses given by 30 HR and marketing mangers of Unilever who have been asked different questions over impact of globalization on HR and marketing functions of organization in context of ethical, cultural and economical factors of globalization.Various responses recorded from mangersgivesa clear understandingthat 19
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economic, ethical and cultural factors of globalization have positive impact on the organizational functioning of Unilever.Thishave been determined that with going global one of the positive effect faced by organisation is related with taxation positive with other countries which directly reduces the taxes and this in turn reflect a decrease in over all costing and expenses leading the organisation to enhance its profitability. Also, another factor which have been seen as ethical implication of the globalisation on marketing and HR function of company. Thisis identifies that ethical behaviour not only enhance work cultural but reputation of the organisation at world level, which increases employee as well as consumer loyalty towards organisation. It have been analysed form the above evaluation that with cultural diversity more integration with in organisation have been brought in and this have affected company operations in effective manner by motivating the employees belonging from different nations. Globalisation have made it easy for the HR managers to recruit skilled workers form different nations of world as per the requirement of specific job with giving them more optionsand choices to select from.All the marketing mangers have been assisted in from of exploring more opportunities of marketing and promotions in different parts of the world with use of different techniques as well as with incurring lesser cost. With this it can be stated that globalisation factors of ethics economy and have direct and positive impact on the marketing and human resource functioning of Unilever in form of performance enhancement and cost controlling. CONCLUSION It can be concluded from the research project that globalisation make positive ethical, political impact on the functioning of the human resources and marketing department. The cost, scope, communication, quality, risk, time and resources are the essential part of research project to conduct the research properly and get efficient and effective result. The qualitative research help to understand the different views of respondents. It can also be concluded from the research project that globalisation brigs the cultural diversity in organisation and improve the HR and marketingdepartmentfunctioningbyanalysingthedifferentviewsofemployees.The interoperation section of the research helped me in concluding that the incorporation of equality intherecruitmentprocessandmodifyingthecurrentrecruitmentprocesscanassistsa multinationalcompanyinmeetingthestandardsthataresetonaninternationallevel. Globalisationincreasestheopportunityforthecompanytobringadvancedskilledand knowledgeable employee. The regular update in technological use in the recruitment and 20
selection process is a key tools in developing a skill force that is competent to work for a company that is operating on a global level. RECOMMENDATION To maintain the positive ethical, political and cultural impact of globalisation, Unilever can use different strategies like: Market analysis of the country in which Unilever wants to operate its business help them to understand the accurate position or state. They can analysis and monitor the political environment,rulesandregulationetc.whichhelpthemtopreparethestrategies according to the environment. ItcanberecommandthatUnileverhastodevelopethicalawarenessamongthe employees to maintain the cultural and ethical environment and resolve the ethical issues across the world. REFLECTIVE SUMMARY The above research project help me to understand the purpose of research and impact of globalisationonthefunctioningofcompany.Globalisationimprovesthequalityand performance of the organisation and brings different changes. It helps me to gather the data of respondentsandunderstandtheirviewstoprepareaconclusiononthestudy.Ethical consideration is important to operate business in global market. It helps me to understand the impact of taxation on the business and political & ethical policies of different country. It helps me to understand that how a company utilize globalization opportunity to improve organisation performance.Additionally, the use of pie charts in the interpretation of the result section helped me in understanding that how thematic analysis can be used to conduct the qualitative research in an effective manner. There was a bit of difficulty in managing the time within which the research had tobe completed as I took a longer time in formulating the aims and objectives of the research than I should have taken and then the survey and interpretation that I did was also time consuming thus delaying my overall process. 21
REFERENCES Books and Journals Al Ariss, A. and Sidani, Y., 2016. Comparative international human resource management: Future research directions.Human Resource Management Review.26(4). pp.352-358. Collings, D.G., Wood, G.T. and Szamosi, L.T., 2018. Human resource management: A critical approach. InHuman Resource Management(pp. 1-23). Routledge. Cramer,J.,2017.CorporateSocialResponsibilityandGlobalisation:anactionplanfor business. Routledge. Hanson, D. and et.al., 2016.Strategic management: Competitiveness and globalisation. Cengage AU. Johnston,E.R.,2015.SouthAfricanclinicalpsychology’sresponsetoculturaldiversity, globalisation and multiculturalism: a review.South African Journal of Psychology.45(3). pp.374-385. Monshipouri, M., Welch, C.E. and Kennedy, E.T., 2017. Multinational corporations and the ethicsofglobalresponsibility:Problemsandpossibilities.InHumanRightsand Corporations(pp. 123-147). Routledge. Parsons, E., Maclaran, P. and Chatzidakis, A., 2017.Contemporary issues in marketing and consumer behaviour. Routledge. Shenkar, O., Luo, Y. and Chi, T., 2014.International business. Routledge. Wakabi, B.M., 2016. Leadership style and staff retention in organisations.International Journal of Science and Research.5(1). pp.412-416. Zürn,M.andDeWilde,P.,2016.Debatingglobalization:cosmopolitanismand communitarianism as political ideologies.Journal of Political Ideologies.21(3). pp.280- 301. Online EffectsofGlobalisationontheUKEconomy.2019.[Online].Availablethrough: <https://www.economicshelp.org/trade2/globalisation_uk_economy/>. ResearchPhilosophy.2019.[Online].Available through:<https://research-methodology.net/research-philosophy/>. ResearchApproach.2019.[Online].Availablethrough: <https://research-methodology.net/research-methodology/research-approach/>. 22
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APPENDIX Logbook Name: Project Title: To assess positive ethical, economic and cultural impact of Globalisation on marketing and Human resource function within organisation: A case study on Unilever Date: Update on weekly research/tasks achieved Points to consider: What have you completed? I have made a project plan by conducting a research over determining ethical, cultural and ethical impact of HR and marketing function of Unilever. Did you fulfil the task requirements? YES Are you on track and within deadlines set? YES Did you need to make any changes to your project management plan? NO Any risks and/or other issues identified? I have faced a issue in collecting data and getting informed consent from most of the managers of Unilever. Points to consider: Did you identify risks/issues with a lack of skills required for undertaking research/tasks? Yes, I lacks data collection skills form other people. Did you identify any additional risks/issues that have an impact on the project management plan? NO Problems encountered I have encounters a problem in keeping over the track of deadline of project but I have managed to complete the project on time with meeting each deadline on time. Points to consider: What barrier did you faced I faced barriers in meeting deadline and at last time all the work for each deadline was done. How did you overcome them? For each of task I worked deliberately in last few days instead of working form the starting da , in this way i managed meet all deadlines. New ideas and change of project direction For changing the direction of project it is suggested to start working on each activity form day first and finish it before time in order to get a time for analysis and development before submitting final work. 23
What have I learnt about myself this week? I have learned that I have good in making plans and weak in time management. Points to consider: How did I feel when I had to deal with tasks/problems? I faced challenge in data collection but with effective communication I managed to get all information form participant. This makes me feel good about myself and boost up my confidence. Did I find it useful to complete the tasks? YEs How well have I performed? What did I contribute? I have performed very well with contributing to over all protect completion on time. What can I improve on next week? By starting the task from first date it self to ensure timely completion without rushing it. How might this learning apply in the future? This will be applied in future at a pert of time management technique for completing the future tasks. Tasks planned for next week The project is already completed. Points to consider: Which tasks are priority? Have you set aside sufficient time for completion YES Project plan status to date (on, ahead, behind) On time Supervisor comments to address 24
Performance review Performance Review • What was the project supposed to accomplish? Aim of study was to “To assess positive ethical, economic and cultural impact of Globalisation on marketing and Human resource function within organisation: A case study on Unilever”. • Did the project succeed in its aims? How do you know? Specifically, please outline any evaluation and assessment undertaken. Yes, because from discussion and analysis I was able to outline particular impact of three chosen factors on HR and marketing activities of Unilever. Like learned about diversity in workforce planning because of changes in culture, innovation in marketing because of different ethical beliefs of people. •What things do you think worked well and why? Evaluate all aspects of the project (e.g. initial inception, project activities and project outcomes) from a range of perspectives. In project inception I feel drafting of aim and objective was the basis of entire study. During project activity drafting of chosen methodological tools went well which helped in making research systematic. Further, in project outcome, analysis and recommendation went well as it helped me in gaining narrow understating over the positive impact of positive ethical, economic and cultural factors. •What problems emerged during the project and how were they tackled? Was there timely identificationof issues and resolution during the project process? Maintenance of quality as per continuous feedback from tutor was the major problem because I was unable to complete activities on tie. Yes, issues were resolved quickly only with the helps of feedback from tutor. • What did you learn from undertaking the project? Use of different research methods •How would you rate your performance as project manager? 8 on 10 • What strengths and weaknesses of your performance did you identify? 25
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Strength: Critical thinking Weakness: Time management • How will this inform and support your continuous professional development? The research enhanced by logical reasoning which will assist me in future researches and in preparation of thesis. 26
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