This assignment involves researching the impact of globalization on project management, focusing on scheduling, budgeting, and selecting suitable research methodologies. It requires evaluating the pros and cons of different approaches and providing recommendations based on the findings.
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Table of Contents TOPIC:.............................................................................................................................................1 INTRODUCTION...........................................................................................................................1 Overview of the company......................................................................................................1 Rationale:................................................................................................................................1 Aim and Objectives................................................................................................................1 PROJECT MANAGEMENT PLAN......................................................................................2 RESEARCH METHODOLOGY.....................................................................................................4 Introduction............................................................................................................................4 Research method....................................................................................................................4 Research Philosophy..............................................................................................................4 Sampling.................................................................................................................................5 Data Collection.......................................................................................................................5 Data Analysis..........................................................................................................................5 DATA ANALYSIS AND FINDINGS...........................................................................................6 RECOMMENDATIONS...............................................................................................................11 REFLECTION...............................................................................................................................11 REFERENCES..............................................................................................................................13
TOPIC: “To determine positive economic, cultural and ethical impact of globalization on different business function of the organisation. A case study on: Marks and Spencer.” INTRODUCTION Globalization is very popular topic since many year ago. Globalization is the process which is different societies and economies integrated s closely with each other as well as concurrent with rising worldwide globalization (Abrol, Prajapati and Singh, 2017). The impact of globalization on business is multifaceted with both positive and negatives. Political, cultural, economic along with ethical factors are the major factors which influences the organisation function and operation's. These all factors are the central pillars of rising trade across the boarders. In this present research, thepositive economic, cultural and ethical impact of globalization on different business function of the organisation will be critically analysed by using various techniques and methods. Overview of the company Marks and Spencer is a major British multinational retailers in United Kingdom. It is a public limited company of which headquarters are located in Westminster, London. Company is specialised in selling clothing, home product and luxury products. Sir Michael Marks and Thomas Spencer are the founders of M&S company in 1884. Company has currently 979 stores across UK. Rationale: globalization is a recognised and well-known topic since many years. There has been numerous researches were done on the topic globalization. The reason for choosing the topic behind is to identify the positive impact of political, cultural and ethical factors on various business function and operation's (Gachoka, 2015). On the other hand, the interest of research on the topic of globalization is another reason for the selection of topic. Aim and Objectives Aim: “To determine positive economic, cultural and ethical impact of globalization on different business function of the organisation. A case study on: Marks and Spencer.” Objectives: To articulate the meaning of globalization. 1
To determine the factors influence the positive and negative factors of globalization on various business functions. To challenges faced by organisation after the rising of globalization. To provide recommendations on further expansion of the business in global world. Research Objectives 1.What is the meaning of globalization? 2.What is the factors influence the positive and negative factors of globalization on various business functions? 3.What are the challenges faced by organisation after the rising of globalization? 4.What are recommendation on further expansion of the Marks and Spencer in global world? PROJECT MANAGEMENT PLAN When researcher plan to conduct any research, it is very important to make a project management plan to make the study accurate and efficient. There are some elements which needs to be consider in planning project management which are as follows- Cost: This is one of the most important element in conducting the research study as to plan the cost of research. In this present research, £3000 cost has been incurred in performing all the task and activities of research (Kerzner and Kerzner, 2017). Scope: The scope of this research is very broad as it will be used in both academic and corporate sector. It is very useful for both the students as well as for business person. Time- This is also one of the critical part in planing the project schedule. It is the first responsibility of researcher set the timing of all the task and activities. Data collection is the activity which takes more time in this research. This present research will take approximately 1 month to complete (Harding, Nelson and Glover, 2016). Quality- The most important part of the research activity. It is very important that the quality of each and every research activities should be ensured in any manner (Eskerod and Jepsen, 2016). Especially in collecting the data for the research is the most important task that needs better quality management. Risk- Each and everything have the potential risks. In conducting research, there is a risk of data theft, privacy concern, validity and authenticity of data, data security and many others. Thus, research needs to evaluate all the potential risk and take proper actions to minimise them. 2
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Resources- Resources without research is impossible, it is very important that all the resources that is important in completion of all the task and entire research activities, proper allocation of resources is must. In this present research, laptops, stationery, USB etc. are needed to complete the research (Nicholas and Steyn, 2017). Task NameDurationStartFinishPredecessors Research proposal2 daysMon 25-02- 19Tue 26-02-19 Aims and objectives3 daysWed 27-02- 19Fri 01-03-191 Literature review3 daysMon 04-03- 19 Wed 06-03- 191,2 Research methodologies2 daysThu 07-03-19Fri 08-03-193 Data collection4 daysMon 11-03- 19Thu 14-03-193,4 Data analysis3 daysFri 15-03-19Tue 19-03-195 Data interpretation2 daysWed 20-03- 19Thu 21-03-196 Finding and conclusion2 daysFri 22-03-19Mon 25-03- 196,7 Recommendations2 daysTue 26-03-19Wed 27-03- 198 Execute the plan1 dayThu 28-03-19Thu 28-03-199 Submission1 dayFri 29-03-19Fri 29-03-199,10 Table1: Time Scale 3
Illustration1: Gantt Chart RESEARCH METHODOLOGY Introduction The most important chapter of research is Research Methodology. It is the process and techniques which is used to collect the data as well as to complete the entire research activities in a systematic way (Vaioleti, 2016). This is the chapter that gives a proper meaning to the research as it is the very essential to use appropriate methods to collect data. Research method This is the fundamental part of the research in which researcher have to select the type or method on which entire research would be based on. There are mainly two types of methods on which research study is applied which are qualitative and quantitative. Qualitative research those which is based on the words, emotions, feeling or researcher used to collect data by taking views and perception of respondent. On the contrary, Quantitative research are those which is measure on the number, numeric figures or which is quantifiable. Enumerator use Qualitative research methods to determine positive economic, cultural and ethical impact of globalization on different business function of Marks and Spencer. Research Philosophy It is defined as the nature, source and development of knowledge which defines the ways along with manner through which data should be collected, analysed and used in the research 4
project. There are two types of research philosophies on which research study is based on are Positivism and Interpretivism. Positivism philosophy is the philosophy which is based in the natural phenomenon and it is highly structured (Read and Swarts, 2015). On the contrary, interpretivism philosophy is the information collected in qualitative in nature. Interpretivism research philosophy is applied on this present research by researcher as it is the best suitable for the research study based on qualitative type. Sampling This is also one of the best technique used in conducting the research study. It is process of selecting the small part of the population. Researcher has to select the sample size before collecting data because it is not possible to study the entire population. Probabilistic sampling and Non-probabilistic sampling are two types which is applied in the research study. In this present research, enumerator used to collect data from 25 managers of Marks and Spencer which is based on probabilistic sampling. Respondents have equal chances to be selected in the sampling size (Gray and Malins, 2016). Data Collection Data collection is also one of the most essential process in the research project. It is the process in which the entire research study is based on. Data collection is the process in which data is gathered and inspected. Primary and Secondary are two types in which collection process is based on. The information which is collected by enumerators by their own efforts is called as primary data (Xanthopoulou, 2017). They are basically fresh and first hand data. On the contrary, data which is collected from any other sources are called as secondary data. Basically, these are second hand data. Enumerators in this present research has collected data from both the sources primary and secondary. For primary, researcher has formulated questionnaire and for secondary, books, journals, publication are used to gather information. Data Analysis When enumerator gather the data, it is very important to analyse the data and make it useful and meaningful. Data analysis is the process which is used by the researcher in order to collect the data and make it useful. It is process of inspecting, modelling and cleaning the data. Qualitative and Quantitative methods are two types applied on the research study. Enumerator in this present research has applied qualitative methods to analyse the data in which thematic analyse has been done. Graph and tables has been prepared (Krebs, 2015). 5
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DATA ANALYSIS AND FINDINGS Primary Data Questionnaire Name- Age- Gender- Demographic profile- Q1. Do you think that Marks and Spencer is benefited by globalization? Strongly Agree Agree Strongly Disagree Disagree Q2. Do you agree that business functions of Marks and Spencer is affected by positive economic, cultural and ethical impact of globalization? Strongly Agree Agree Strongly Disagree Disagree Q3. Which is the most influential political factor among following factors to Marks and Spencer? Change in international regulations Ever-changing government policies Foreign trade policy Laws related to consumer protection Q4. Among following listed economic factors, by which Marks and Spencer is largely affected? Monetary policy International currency exchange rate Customer disposable income Seasonal factors Q5. What are the negative effects of globalization? 6
Complex international laws Ever-changing demand of customers Higher bargaining power of consumers Complexity in cross-border trade Q6. What are the positive effects of globalization to Marks and Spencer? Meeting demands of global customers Expansion of global market share Cheaper labour rate Increase in global revenue Q7. Do you agree that for remaining competitive, Marks and Spencer needs to alter and revamp business model? Strongly Agree Agree Strongly Disagree Disagree Theme 1- Beneficial for Marks and Spencer Q1. Do you think that Marks and Spencer is benefited by globalization?Respondents Strongly Agree10 Agree5 Strongly Disagree6 Disagree4 Total25 7
Strongly AgreeAgreeStrongly DisagreeDisagree 0 2 4 6 8 10 12 10 5 6 4 Respondents Interpretation- It can be interpreted from the above chart that Marks and Spencer is effectively benefited by globalization as 10 respondents are in favour of the same. Moreover, 5 of are also with same response. While, 6 participants said they strongly disagree and remaining 4 are disagreed with the same. Hence, it can be justified that business is benefited with the help of globalization. Theme 2- Business functions of company is affected Q2. Do you agree that business functions of Marks and Spencer is affected by positive economic, cultural and ethical impact of globalization?Respondents Strongly Agree8 Agree7 Strongly Disagree5 Disagree5 Total25 8
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Strongly AgreeAgreeStrongly DisagreeDisagree 0 1 2 3 4 5 6 7 8 9 8 7 55 Respondents Interpretation- It can be analysed from the above chart that majority of participants have strongly agreed that business functions are largely affected by positive economic, cultural and ethical impact of globalization. 7 are in favour of it. While, remaining 10 are not in favour of statement. Hence, it can be justified that business functions of Marks and Spencer are affected. Theme 3- Foreign trade policy Q3. Which is the most influential political factor among following factors to Marks and Spencer?Respondents Change in international regulations6 Ever-changing government policies7 Foreign trade policy9 Laws related to consumer protection3 Total25 9
Change in international regulations Ever-changing government policies Foreign trade policy Laws related to consumer protection 0 1 2 3 4 5 6 7 8 9 10 6 7 9 3 Responde Interpretation- It can be analysed that majority of respondents have answered that foreign trade policy is most influential political factor. While, 6 participants said change in international regulations and 7 managers of company said that ever-changing government policies is another factor. However, remaining 3 participants have answered laws related to consumer protection is affected. Thus, it can be justified that foreign trade policy is major factor for company. Theme 4- International currency exchange rate Q4. Among following listed economic factors, by which Marks and Spencer is largely affected?Respondents Monetary policy5 International currency exchange rate8 Customer disposable income7 Seasonal factors5 10
Total25 Monetary policy International currency exchange rate Customer disposable income Seasonal factors 0 1 2 3 4 5 6 7 8 9 5 8 7 5 Respondents Interpretation- It can be assessed from the chart that majority of managers of Marks and Spencer said that international currency exchange rate largely affects company. On the other hand, 5 said monetary policy affects organisation. While, 7 said customer disposable income is major driving factor and remaining people answered that through seasonal factors, firm is affected. However, it can be justified that Marks and Spencer is affected currency exchange rate. Theme 5- Higher bargaining power of consumers Q5. What are the negative effects of globalization?Respondents Complex international laws5 Ever-changing demand of customers6 Higher bargaining power of consumers9 Complexity in cross-border trade5 Total25 11
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Complex international laws Ever-changing demand of customers Higher bargaining power of consumers Complexity in cross-border trade 0 1 2 3 4 5 6 7 8 9 10 5 6 9 5 Respondents Interpretation- It can be interpreted from above chart that negative effect of globalization is higher bargaining power of customers as majority of participants have responded the same. While, 5 said complex international laws is another effect. 6 of respondents said ever-changing demand of customers is negative effect of globalisation. While, remaining five said that complexity in cross- border trade is major effect of it. It can be justified that bargaining power of customers is major negative effect of globalization. Theme 6- Expansion of global market share Q6. What are the positive effects of globalization to Marks and Spencer?Respondents Meeting demands of global customers7 Expansion of global market share8 Cheaper labor rate4 12
Increase in global revenue6 Total25 Meeting demands of global customers Expansion of global market share Cheaper labour rate Increase in global revenue 0 1 2 3 4 5 6 7 8 9 7 8 4 6 Respondents Interpretation- It can be referred to above chart that positive effect of globalization is expansion of global market share forMarks and Spencer. 7 said that meeting demand of global customers is positive effect of globalization. Another 4 respondents answered cheaper labour rate and lastly 6 answered that global revenue is effectively increased rapidly. Theme 7- Revamping business model is required Q7. Do you agree that for remaining competitive, Marks and Spencer needs to alter and revamp business model?Respondents Strongly Agree9 Agree7 Strongly Disagree4 13
Disagree5 Total30 Strongly AgreeAgreeStrongly DisagreeDisagree 0 1 2 3 4 5 6 7 8 9 10 9 7 4 5 Respondents Interpretation- It can be analysed from the chart that 9 participants said thatMarks and Spencer should revamp its business model for getting competitive in long-run. On the other hand, 7 managers also said in favour of the statement. While, 4 are not in favour and remaining 5 said that disagree with the statement. However, it can be justified that Marks and Spencer should revamp its business model quite effectively. RECOMMENDATIONS Hereby it can be recommended that Marks and Spencer should deploy listed suggestions for enhancing its business functions- It is recommended that firm should deploy well-mannered business models so that it can accomplish international market share. Furthermore, it should obey and adhere to international laws so as to enhance business functions in effectual manner. 14
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It is also recommended that effective business strategy should be implemented so that company may enhance global market share in a better manner. It is further recommended to set a trade-off between political and economic factors in order to maintain better business functions by revamping strategies. REFLECTION This present research is very helpful for me as my knowledge and skills are upgraded and extended a lot. I have learned many things on globalization and its factor affecting the business environment. I was feeling a great pleasure in conducting the research as I came to understand the deep knowledge of all the factors as well as it impact on the business activities. All the task undertaken the research study are very interesting but the data collection process is one of the best task which I have undertaken. I have undertaken a survey which is very interesting. In formulating of aims and objectives, I have found some difficulties that either to narrows down the research or to make it broad. I have asked my colleagues and take their opinion. At last, I have decided to narrow down the research by taking factors and functional areas in formulating aims and objectives. In addition to this, in making project management schedule, I have set budget, time for completing the research which is very complicated task and important task. Further, I have taken the views of respondents on the impact of globalization of the different function areas of the company. Majority are favouring globalization is very beneficial for the organisation. In addition to this, one more area I have found somewhat complexity which is in selecting appropriate and suitable research methodologies. I have evaluated all the pros and cons of methods and select the most suitable approach in order to collect the data. Moreover, I have also provided recommendation the company on the basis of result of data. In last, the entire experience from the study was amazing as I have gain so many things which are very useful for me and my carrier. 15
REFERENCES Books and Journals: Abrol, D., Prajapati, P. and Singh, N., 2017. Globalization of the Indian pharmaceutical industry: implications for innovation.Institutions and Economies, pp.327-365. Gachoka, H., 2015. Impact of globalization on the human resource management function in developing countries: a case study of kenya public corporations. Robertson,S.,2017.Aclassact: Changingteacherswork, the state, andglobalization. Routledge. Rupert, M. and Smith, H. eds., 2016.Historical materialism and globalization: Essays on continuity and change. Routledge. (GB) Vaioleti,T.M.,2016.Talanoaresearchmethodology:AdevelopingpositiononPacific research.Waikato Journal of Education,12(1). Read, S. and Swarts, J., 2015. Visualizing and tracing: Research methodologies for the study of networked,sociotechnicalactivity,otherwiseknownasknowledgework.Technical Communication Quarterly,24(1), pp.14-44. Gray, C. and Malins, J., 2016.Visualizing research: A guide to the research process in art and design. Routledge. Xanthopoulou,D.,2017.Capturingwithin-personchangesinflowatwork:theoretical importance and research methodologies. InFlow at Work(pp. 62-77). Routledge. Krebs, L.J., 2015.Nutrition research methodologies. John Wiley & Sons. Kerzner, H. and Kerzner, H.R., 2017.Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons. Eskerod, P. and Jepsen, A.L., 2016.Project stakeholder management. Routledge. Nicholas,J.M.andSteyn,H.,2017.Projectmanagementforengineering,businessand technology. Routledge. Harding, S., Nelson, L. and Glover, T., 2016. Solent Oyster Restoration Project Management Plan.Blue Marine Foundation (BLUE), London, UK. Schwalbe, K., 2015.Information technology project management. Cengage Learning. (PMP) 16