Recruitment, Selection and Training: Assignment

Managing a successful
business project

TOPIC: “How do multinational companies improve the recruitment, selection and training of
their employees to meet International requirements?”....................................................................3
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Project aim and objectives......................................................................................................3
P2 Project Management Plan.......................................................................................................4
P3 Work Breakdown Structure and Gantt chart..........................................................................6
TASK 2............................................................................................................................................8
P4 Research Methodologies.........................................................................................................8
TASK 3..........................................................................................................................................11
P5 Data analysis and interpretation............................................................................................11
P6 Recommendation..................................................................................................................17
TASK 4..........................................................................................................................................17
P7 Reflection..............................................................................................................................17
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................19
APPENDIX 1 LOGBBOK............................................................................................................20
.......................................................................................................................................................22
APPENDIX 2 Performance Review..............................................................................................23

TOPIC: “How do multinational companies improve the recruitment, selection
and training of their employees to meet International requirements?”
INTRODUCTION
For running enterprise and their activities and operations at global stage, it is essential for
enterprise to alter recruitment, selection and training procedures of staffs for achieving
worldwide requirements (Al Ariss Cascio and Paauwe, 2014). In order to improve, business can
use innovative tools and techniques for accomplishment of objective of firm. Further hiring of
skilled and capable employees and trained them as per business requirement. The given
assignment is based on Nestle which is drink and food organisation established in 1866 at
Switzerland. This is largest food business in worldwide. The report covers evaluation about
multinational companies for improving their recruitment, selection and training process for
meeting requirement of international market. The given assignment covers aim and objectives of
given topic and their management plan and time framework. It also discussed about research
methodological analysis, data analysis, reflection and recommendation for better result
achievement.
TASK 1
P1 Project aim and objectives
The economic process plays an effective role in development of business and their
market at international level (Boella and Goss-Turner, 2012). It is essential for MNCs
organisation to do betterment in process of recruitment, selection, training for achievement of
effective objectives in better manner. This leads firm for operating at international level with
assist of knowledge and skilled human resources. The employees of Nestle need to work
collectively in order to accomplish goals. For gaining opportunities and competitive advantages,
business needs to have skilled and efficient staffs and employees for attaining goals. The
respective organisation needs to improve recruitment, selection, training process for their
business operations and functions.
Research Aim
“To determine tools and techniques for improving recruitment, selection and training for
meeting international requirements.”- A case study on Nestle

Research Objectives
 To understand the concept of recruitment, selection and training
 To analyse the ways through which firm can improve recruitment, selection and training
Research Questions
 What are the concept of recruitment, selection and training?
 What are the ways through which firms can improve recruitment, selection and training?
P2 Project Management Plan
This is referred as road map of any system that determined various activities of given
project (DeCenzo, Robbins and Verhulst, 2016). It has different steps that includes initiating,
planning, executing, monitoring, controlling and closing. This leads organisation to attain
objective and making changes for implementation. For meeting international requirements,
Nestle has to do changes in their HR recruitment, selection and training process for making
project to be effective in order to accomplish set business end and final objectives. There are
various components of project management plans which includes cost, time, scope, quality,
communication, resources, risk and others. They are described from organisation and researcher
point of view such as:
Project Topic
“How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements?”
Cost
This is regarded as crucial element of idea that identifies amount needed for given project
work (Deresky, 2017). It is important for researcher to determine each and every cost incurred
for project which helps them to make effective budgets. For completion of work, researcher need
80 Pounds.
Scope
In respect of research, scope helps in developing different changes for increasing and
enhancing productiveness, competitive edge and net income. In this research, investigator
requires to analyse reliability of data and information that aid in enhancing reliability of it for
organisation.
Time

This is also the important component of project management plan which defines time
required for assigned research in order to accomplish it in given time (Lakhani, Kuruvilla and
Avgar, 2013). Similarly, researcher will require 6 weeks to achieve positive results for given
projects.
Quality
It is very important element of project plan to perform each and every activity in quality
manner for achieving desire results. In order to conduct research for recruitment, selection,
training practices, it is necessary for researcher to use to appropriate techniques through which
they can gather appropriate information easily. Quality of research is based on reliability of data
and its authenticity.
Communication
For completing assigned project effectively and efficiently, there should be two ways
communication process to get appropriate results (Lund-Thomsen and Lindgreen, 2014). There
are various methods of communication which can be used to achieve set goals and objectives.
Researcher can use feedback, survey as communication tool in order to collect data and
information in proper and appropriate manner.
Risk
The risk faced by researcher while conducting this research can be funding, lack of time,
resources and lack of availability of data and information. For example, if researcher has made
20 questionnaires for collecting data and information and respondents has filled only 2 then it
creates risk for researcher to achieve aim and objectives of project work in an effective and
efficient manner. This leads risk in collecting proper information for project work.
Resources
For conducting an effective research, it is required for researcher to have appropriate
resources that help them in gathering desired information in appropriate manner (Renwick
Redman and Maguire, 2013). These all resources help in achievement of goal and objective in
effective manner. The researcher also requires different resources such as funding, proper time
and information related with assigned project.
P3 Work Breakdown Structure and Gantt chart
Work Breakdown Structure

It is referred as procedure for conversion of difficult and tough work and activities into
managerial (Stahl and et. al., 2012). It is used for supervising big work and achieves their set
goal and objectives by doing it in effective and easy way. This structure is required for large
project only where role and responsibilities are given to employees and manager goes through
their activity. This aid in shaping objects of assigned task for their stakeholders. WBS assists in
estimating time and cost for carrying out assigned work and measuring risk.
Gantt chart
This is described as chart which shows scheduled task for assigned work. It is represented
with horizontal and vertical axis where horizontal represents task and activities and vertical
present’s interval or time horizon. There are various aspects which are displayed in chart such as

start, finish date, person carrying work, project time, interrelation among task, time duration for
carrying work and others. This is used in different kind of commercial enterprise and show
significant part in managing and achieves assigned project’s aims and objectives.
TASK 2
P4 Research Methodologies
It is characterized as methodologies which are used for aggregation of data and
information for given project. The different methodologies which are used by Nestle are as
follows:
Primary Research
This is defined as research that is conducted by an individual or person independently.
With help of this research, individual can directly collect data and information from their
consumers or respondents (Terpstra Foley and Sarathy, 2012). There are different methods such
as interviews, surveys, questionnaires from where data and information are collected. It is
expensive as well as time consuming but providing productive outcomes. The main benefits of
such research are that researcher gets instant outcome or feedback from consumers.
Secondary Research

This is the research where data and information are collected through published sources
or gather and organised from other parties. The information is collected from government
agencies, business report, journals, newspaper and others. This is not time consuming and save
cost but does not provide effective results. This is based on theoretical sampling and users have
to wait for feedback of customers for collection of data and information.
After analysing both researches, it can be concluded that Nestle should use primary
research for collection of data and information as it provide correct results. Under primary, they
need to prepare questionnaire which should be filled from respondents.
Qualitative Research
This is type of research which gets data and information from open minded respondents
(Thunnissen, Boselie and Fruytier, 2013). It can be conducted with help of personal interview,
group discussion and participation where ideas, behaviour and opinions is understood by
researcher. The analysis is based on interpretation, subjective and non statistical. Here, each and
every problem is analysed deeply and solution is obtained.
Quantitative Research
This is type of research where data and information are collected in number forms and
converted into statistical data. The result is obtained through ideas, opinions, human behaviour,
which is gathered in survey that is descriptive in nature. There are various tools used in this
research such as direct interview, online, telephonic interview and others. It is based on
objectives which focus on results.
After analysis of qualitative and Quantitative research, it can be concluded that Nestle
need to follow qualitative method as it helps in collection of data and information through
analysis of every aspects in order to appropriate outcomes.
Sampling
This is defined as survey numbers which is conducted at larger scale and is considered as
important factors of research. This is easy to use but errors in one leads to affect whole outcome
of business. It incurred low amount of cost and data collection is high as compared to others.
Researcher can use random and non-random sampling methods to achieve objectives. Here,
researcher has in use random sampling where sample size is 20.
Questionnaire

It is defined as tools which are used for carrying various questions for collection of
information and data from various respondents.
Questionnaire
Name:
Age:
Contact:
Address:
Q1. Which kind of training have you attended at organisation?
a. Pre-employment Training
b. Post-Employment Training
c. Both of them
d. None of them
Q2. How recruitment, selection and training help Nestle in meeting international
requirements?
a. Presence of skilled employees
b. Fulfilment of goal and objectives
c. All of the above
Q3. What are the different methods which Nestle can adopt for training and development?
a. Traditional Method
b. Modern Method
Q4. What are the different process of training of employees?
a. Theoretical
b. Practical
c. Both
Q5. What are the different methods through which organisation can implement changes in
their recruitment and selection practices?
a. Internal recruitment
b. External recruitment
Q6. Do you think training helps in enhancement of knowledge and competency?
a. Yes
b. No

c. Can't Say
Q7. Do you prefer online training?
a. Yes
b. No
c. Depends on job
Q8. What are the different methods of employee skill development that organisation can
implement?
a. On the job training
b. Off the job training
Q9. Define how Nestle can implement changes in their recruitment, selection and training
practices?
Q10. Any suggestion or recommendation would you like to provide for further improvement
…...........................................................................................................................
…...................................................................................................................................................
TASK 3
P5 Data analysis and interpretation
Theme 1:
Q1. Which kind of training have you attended at organisation? Frequency
a. Pre-employment Training 5
b. Post-Employment Training 6
c. Both of them 4
d. None of them 5
5
6 4
5
a. Pre-employment
Training
b. Post
Employment
Training
c. Both of them d. None of them

Interpretation
From above diagram it can be concluded that out of 20 respondents 5 employees said
they have attended pre-employment training, 6 were in favour of post-employment training, 4
have attended both of them and remaining 4 have not attended any of the above.
Theme 2:
Q2. How recruitment, selection and training help Nestle in meeting
international requirements?
Frequency
a. Presence of skilled employees 8
b. Fulfilment of goal and objectives 7
c. All of the above 5
Interpretation
The recruitment, selection and training helps Nestle in meeting international requirement
with presence of skilled employees, fulfilment of goal and objectives. From presented diagram, it
can be said that out of 20 respondents 8 were in favour of presence of skilled employees, 7 said it
helps for fulfilment of goal and objectives and remaining 5 said all of above.
Theme 3:

Q3. What are the different methods which Nestle can adopt for
training and development?
Frequency
a. Traditional Method 7
b. Modern Method 13
Interpretation
There are different methods which helps in training and development of employees in an
organisation such as modern and traditional method. From above picture, it can be concluded
that out of 20 participants 7 said traditional method is appropriate for them and remaining 13
were in favour of modern method.
Theme 4:
Q4. What are the different process of training of employees? Frequency
a. Theoretical 7
b. Practical 8
c. Both 5
7
13
a. Traditional
Method
b. Modern
Method

Interpretation
There is various process for training an employee in an organisation which helps to
achieve aim and objectives in an effective and efficient manner. From presented picture, it can be
said that out of 20 respondents 7 said theoretical process is the best for training employees, 8
favours for practical approach and remaining 5 prefer both process in order to trained staff and
employees.
Theme 5
Q5. What are the different methods through which organisation can
implement changes in their recruitment and selection practices?
Frequency
a. Internal recruitment 14
b. External recruitment 6
Interpretation
There are various methods of recruitment and selection process which are used by
organisation for implementing changes in their business. From the above bar diagram, it has been
a. Internal recruitment b. External recruitment
0
5
10
15 14
6 Column B
a. Theoretical b. Practical c. Both
0
2
4
6
8
10
7
8
5
Column B

concluded that out of 20 respondents 14 favours internal recruitment and remaining 6 favours
external recruitment.
Theme 6
Q6. Do you think training helps in enhancement of knowledge and
competency?
Frequency
a. Yes 11
b. No 5
c. Can't Say 4
Interpretation
Training is very important for employees to enhance their skills, knowledge, capability
and others. From the above diagram, it has been concluded that out of 20 respondents 11 said
training enhance knowledge and competency, 5 said it does not enhance competency and
knowledge and remaining 4 did not said anything regarding above statement.
Theme 7
Q7. Do you prefer online training? Frequency
a. Yes 13
b. No 5
11
5
4
a. Yes
b. No
c. Can't Say

c. Depends on job 2
Interpretation
In today's market, it is very important for organisation to provide online training to their
staff so that they can learn more about technological world. The above diagram represents that
out of 20 participants 13 favours for online training, 5 did not favour and remaining 2 said as per
requirement of jobs training should be provided.
Theme 8
Q8. What are the different methods of employee skills development that
organisation can implement?
Frequency
a. On the job training 15
b. Off the job training 5
15
5
a. On the job
training
b. Off the job
training
13
5
2
a. Yes
b. No
c. Depends on job

Interpretation
There are different methods of training that organisation can implement such as on and
off the job training. The above pie chart represents that out of 20 respondents 15 said they use on
the job training and remaining 5 uses off the job training.
Theme 9
Q9. Define how Nestle can implement changes in their recruitment, selection and training
practices?
In order to implement changes in recruitment, selection and training Nestle can conduct
proper analysis so that they can develop proper strategies and plans in order to understand
requirement of employees. Through this respective company manager can develop proper
strategies related to recruitment, selection and training according to staffs requirement for
adopting changes.
Theme 10
Q10. Any suggestion or recommendation would you like to provide for further
improvement.
The Nestle can adopt more advance technology and method so that they can train their
employees in more impressive way which leads to conducting of quality work in less time and
wastage. Along with this they can also conduct mostly recruitment and selection by using
external sources because by it they can hire fresh and skilled staffs who have new ideas for
conducting work in easy and impressive way.
P6 Recommendation
There are various tools and techniques which are used by firm for implementing HR
practices for recruitment, selection and training procedure for meeting international requirement.
There are some recommendations which are provided for improvement to Nestle is as follows:
 It is recommended to use promotional tools and techniques such as advertisement,
website in order to hire skilled and capable employees for accomplishing goals and
objective of business.
 It is also recommended to Nestle to use tools and techniques such as recruitment,
selection and training process for effective outcomes.

 The staffs and employees working in Nestle should be provided with training session on
regular basis in order to improve them for achievement of goal and objectives of
business.
TASK 4
P7 Reflection
When this project was assigned to me I was nervous because it is first time to carry out such
work. With help of this project work, I enhance my skills and knowledge for performing work. I
improve my communication, leadership, team management, team building and others which can
assist me in improving my career growth and development. The time provided was very limited
for me to collect data and information and reach to conclusion though I tried my best to achieve
set goal and objectives of assigned project. Therefore, I faced time and funding issues for this
project but also I learned many things which assist me for my personal and professional
development.
CONCLUSION
As mentioned report it has been summarised that respective organisation need to use
effective tools and techniques for recruitment, selection, training procedures for meeting
international requirement. The on and off job training, internal and external recruitment and
selection should be adopted for effective outcomes. For better results, aim and objective has been
set which is measured through time framework to know where goal has been achieved. The
questionnaire has been prepared for collection of data and information with use of research
methodologies. With this report, self learning has been done and recommendation has been
provided for effective results. Therefore, this project work has been completed by making proper
project management plan in terms of cost, time, quality, resources and others.

REFERENCES
Books and Journals
Al Ariss, A., Cascio, W. F. and Paauwe, J., 2014. Talent management: Current theories and
future research directions. Journal of World Business. 49(2). pp.173-179.
Boella, M. and Goss-Turner, S., 2012. Human resource management in the hospitality industry:
A guide to best practice. Routledge.
DeCenzo, D. A., Robbins, S. P. and Verhulst, S. L., 2016. Fundamentals of Human Resource
Management, Binder Ready Version. John Wiley & Sons.
Deresky, H., 2017. International management: Managing across borders and cultures. Pearson
Education India.
Lakhani, T., Kuruvilla, S. and Avgar, A., 2013. From the firm to the network: Global value
chains and employment relations theory. British Journal of Industrial Relations. 51(3).
pp.440-472.
Lund-Thomsen, P. and Lindgreen, A., 2014. Corporate social responsibility in global value
chains: where are we now and where are we going?. Journal of Business Ethics. 123(1).
pp.11-22.
Renwick, D. W., Redman, T. and Maguire, S., 2013. Green human resource management: A
review and research agenda. International Journal of Management Reviews. 15(1).
pp.1-14.
Stahl, G., and et. al., 2012. Six principles of effective global talent management. Sloan
Management Review. 53(2). pp.25-42.
Terpstra, V., Foley, J. and Sarathy, R., 2012. International marketing. Naper Press.
Thunnissen, M., Boselie, P. and Fruytier, B., 2013. Talent management and the relevance of
context: Towards a pluralistic approach. Human Resource Management Review. 23(4).
pp.326-336.

APPENDIX 1 LOGBBOK
Project Logbook for the chosen organisation: Nestle
Name of the learner Name of the Supervisor:
Project Title: “How do multinational companies
improve the recruitment, selection and training of their
employees to meet International requirements?”
Date: 25th June, 2019
Update of weekly research/ tasks achieved (Account for
a minimum of six weeks with dates)
➢ What have you completed?
➢ Did you fulfil Task requirements?
➢ Are you on track and within deadlines set?
➢ Did you need to make any changes to your project
management plan?
Comments
Yes, I have completed the project.
W/E 02.06.19 - On Target
W/E 09.06.19 - On Target
W/E 16.06.19 - On Target
W/E 23.06.19 - On Target
W/E 30.06.19 - On Target
W/E 07.07.19 - On Target
Yes, I fulfilled task requirement.
Yes, I am on track and within
deadline set.
No, I don’t need to make any
changes to my project management
plan.
Any risks and / or issues identified?
➢ Did you identify risks/issues with a lack of skills
required for undertaking research tasks?
Yes, I identified risks such as time,
funding and others.

➢ Did you identify any additional risks/issues that have
an impact on the project management plan?
No I did not find any other issues
related with project management
plan.
Problems encountered
➢ What barriers did you face?
➢ How did you overcome them?
I have time management and data
collection issues.
I took help from seniors and team
members to improve it.
New Ideas and change of project direction Different tools and techniques can
be used for change of project
direction.
What Have I learnt about myself this week?
➢ How did I feel when I had to deal with
tasks/problems?
➢ Did I find it useful to complete the tasks?
➢ How well have I performed? What did I contribute?
➢ What can I improve on next week?
➢ How might this learning apply in the future?
I build my confidence level while I
was dealing with problems and
task.
Yes this helped me to learn many
things.
I gave my best for achievement of
aim and objectives.
I can improve my arranging work
into priority basis.
This learning can help me to
achieve future goal and objective
along with career development.
Tasks planned for next week
➢ Which tasks are priority? The aim and objective achievement
are at priority level.

➢ Have you set aside sufficient time for completion?
I managed and set time for each
and every task.
Project plan status to date (on, ahead, behind) Yes, the project was completed on
given time period.
Supervisor comments to address
Signature of the Supervisor and date:

APPENDIX 2 Performance Review
1. What was the Project supposed to accomplish?
The aim of project is to determine tools and techniques for improving recruitment, selection and
training for meeting international requirements- A case study on Nestle. It was accomplished its
set goal and objective within given time period.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes the project succeeds its aims and objective through help of senior and team members who
assist me during given project. Each and every activities is completed on given time period with
help of time framework.
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g initial
inception, project activities and project outcomes) from a range of perspectives.
Each and every activities and worked well as I have set time frame work for completing project.
I worked on basis of initial inception, project activities and project outcomes.
4. What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
I faced information and time problems which were tackled by making plan where important
activities is carried out first and least important at last. As I showed my work to senior on
weekly basis so they I identified issues and problems.
5. What did you learn from undertaking the project?
I learned my skills through this project such as time management, leadership, decision making,

communication and others.
6. How would you rate your performance as a management consultant leading the project?
I would like to rate myself as 7 out of 10 because I have clear understanding of given project
topic and fulfils all requirements of work.
7. What strengths and weakness of your performance did you identify?
My strengths are managing each and every work and focusing on achievement of goals and
objectives of project. Similarly, weaknesses are lack of communication and high tempered with
colleagues and seniors.
8. How will this inform and support your continuous professional development?
This can help me to improve my professional development by working on my weakness and
making it strength through continuous learning.