Impact of Globalization on HRM Operations

The assignment provides a critical analysis of the impact of globalization on HRM operations, including recruitment, selection, training, and performance. It examines the effects of globalization on different HRM functions, such as employee satisfaction, and explores ways to improve HRM standards in multinational companies. The assignment also investigates the influence of globalization on HRM functions for improving performance and efficiency.

Managing a Successful Business Project
1

Contents
INTRODUCTION...........................................................................................................................3
RESEARCH METHODOLOGY..................................................................................................10
DATA INTERPRETATION.........................................................................................................12
CONCLUSION..............................................................................................................................20
RECOMMENDATION.................................................................................................................21
REFLECTION...............................................................................................................................22
REFERENCES..............................................................................................................................23
Appendix I.....................................................................................................................................26
Appendix II....................................................................................................................................28
2

Title: To improve the recruitment, selection and training of employee to meet requirement of
multinational companies.
INTRODUCTION
Globalization is based on integration of country economies through capital flow, investment,
technology and labor migration. It is the most frequently used in the multinational companies for
creating the global economy and also applying the movement of people, technology and
knowledge across the internal borders (Pieterse, 2019). Globalization has contributed in the labor
markets for closing the gap between employees and developing the economics, especially
through advance technology. In this way, it also plays important role in the business operations
of training, selection and recruitment which improve the performance of employee because it can
identify the efficient candidate those who easily hold the entire recruitment process effectively
and efficiently.
Cadbury have brought the procedures and policies of Human resources that can use the
new method of selection and recruitment, which acquire the strategic planning for managing and
controlling the process of training in the Cadbury.
Aim: To assess the ways of improving recruitment, selection and training of their employee to
meet requirement of multinational companies. A Case study on Cadbury. The project is focused
on the HRM practices that can improve all type operations and functions in order to maintain
standards of HRM. Moreover, globalization will improve the HRM standards that include a
specific technique or method in order to increase the performance of HRM.
Objectives:
 To identify the significance of globalization in terms of recruitment, selection and
training to improve the HRM functions in order to achieve the specific objectives of
Cadbury.
 To implement the No-discrimination policy within employee training program to enhance
the performance of HRM in order to meet the international standards of Human resources
management.
 To analyze the overall impact of globalization on different HRM functions of Cadbury
such as recruitment and selection, employee satisfaction etc.
3

 To suggest in multiple ways to overcome barriers of HRM practices through
globalization on Cadbury.
Research Questions:
 What are different significance of globalization in terms of training, selection and
training to improve the HRM functions?
 How No-discrimination policy will enhance the performance of HRM on Cadbury?
 What are analyze the overall impact of globalization on different HRM functions of
Cadbury such as recruitment and selection, employee satisfaction?
 How can suggest in multiple ways to overcome barriers of HRM practices through
globalization on Cadbury?
4

Significance
The Researcher will determine the advantage or benefits of various sectors such as
manufacture etc. The significance of research will understand the depth knowledge about the
topic where how globalization can improve the business operations such as training, selection
and recruitment (Papastergiadis, 2018). It helps the investigator to recognise the concept of
recruitment and selection process in the Multinational companies that will find the skilled people
who will easily handle the overall process in proper manner. Researcher will interact with other
people to understand the advantage of training which improve capabilities and abilities.
Rationale
The rationale of research must include the reason behind for conducting of research on
particular topic such as globalization that help for improving the business operations and
functions of HRM. The researcher will do the study about the topic for acquiring all relevant data
for further enhancement. It helps for researcher to achieve the goals and objectives through
research case study. For previous study, researcher will determine the finding of case study and
analyzing that what are needed element require for future enhancement or expansion. Researcher
will try to put efforts to gain more information so that they can use in research project.
Project Management Plan
Project management plan is based on the documentation that can use to manage the
process of execution, which must receive the approval (Gay and Brown, 2019). Researcher will
use the project management plan to progressive elaborated to update, refine, develop the data
that can applicable in the research project.
Cadbury Project cost
It is an essential part of research development to identify the overall cost require for
expenditure of project (Kaplan, Hallam and Bennett, 2018). Researcher will determine that how
much cost will undertake to fulfill all needs of research study. By calculating the estimation, it
can identify the total cost and budget of research is $1000. Researcher will break down the
estimation price of every expenses in the research project.
Particulars Cost
Cost of data collection $200
Cost of developing Questionnaires $200
5

Cost of printing resources
$100
Cost of communication with stakeholders $200
Other expenses $300
Total $1000
Table:1
Cadbury project Time
Time scheduling is important part of research project to complete the task in step by step.
Researcher will use the specific time frame to perform different operations in proper manner. As
per analysis, researcher will take 2 Month for completing the research project.
Cadbury project Quality
It is the most common element in the research project that requires for maintaining and
controlling the quality of research (Daniel and Daniel, 2018). Researcher will maintain the
quality of research for applying the effective methods for gathering suitable data and also finding
the specific solution. Quality should be maintained by using appropriate resources.
Cadbury project Communication
Researcher will create a communication plan to discuss with the members related project
development. It should include the performance, risk, action and acceptance of project (Kliem
and Ludin, 2019). Research participants are giving their own opinion of research study and how
it will be manageable for further study.
Risk
Researcher will identify the risk regarding budget failure, misunderstanding between
participants and lack of resources etc. These are common major risk generated during the data
analysis. Researcher will take care of all risk and protect the data relevant to the research in
proper manner.
6

Cadbury Project Resources
Researcher will make plan of an essential resources which requires for research project
management such as materials, quantity of labor and equipment’s that needed to deliver the
project (Siemiatycki, 2018). Researcher will determine the important resources for research
study like number of equipment, amount of raw materials, purpose of equipment’s.
Time Frame and Gantt Chart
A Gantt chart is basically used to represent the schedule of project and list all task that
perform on the research project (Evdokimov and et.al., 2018). it is one of most common
approach to show all activities and display against the time.
Activities/week Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8
Identifying
research topic
Create Aim and
Objectives
Project
Management
Plan
Research
Methodologies
Collection of
data
Analysing data
and
interpretation
Discussion and
Conclusion
Submission
Table: 2
7

Task Name Duratio
n Start Finish
Identifying research topic 5 days Tue 8/13/19 Mon 8/19/19
Create Aim and Objectives 7 days Tue 8/20/19 Wed 8/28/19
Project Management Plan 6 days Thu 8/29/19 Thu 9/5/19
Research Methodologies 4 days Fri 9/6/19 Wed 9/11/19
Collection of data 10 days Thu 9/12/19 Wed 9/25/19
Analyzing data and interpretation 12 days Thu 9/26/19 Fri 10/11/19
Discussion and Conclusion 9 days Mon 10/14/19 Thu 10/24/19
Submission 3 days Tue 8/13/19 Thu 8/15/19
8

9

Work break down Structure
Figure 1 Work Break down Structure
A work breakdown structure is based on the key project that deliverable to organize the overall
team work into the manageable sections. It also visualized the structure which define the scope
and break down into different levels. The break down structure is representing the scope of
project where team members are performed the specified task for making research project in
proper manner.
10

RESEARCH METHODOLOGY
A procedure assisting in process related to identification, selection, analysing of crucial
information about the subject matter of research topic.
Research Type
Is conducted for enhancing knowledge base in context of subject matter so as to solve
issues being faced by researcher in completing such study. Qualitative research is based on ideas,
concepts, hypothesis as framed from data collected via open ended communication means
(Bresler and Stake, 2017). Quantitative one deals with statistical figures, data, its analysis for end
users. Qualitative type has been used by researcher as it is best for subject matter in terms of
ideas, hypothesis generation.
Research philosophy
It is belief in context of ways as per which data can be collected or gathered, analysed for
making its further use. It deals with Positivism and Interpretivism types. Positivism deals with
factual knowledge as gained from observation, measurement etc. On the other hand,
Interpretivism type is related with human interest in the study matter (Flick, 2015). Researcher
has used Interpretivism philosophy as it provides with better understanding about subject matter
with the help of sample, investigation etc.
Research approach
A plan which consists of several steps depicting about assumptions to be made in respect
of method for collecting, analysing and interpreting data. Are of 2 types named as Deductive
approach which aims at formulation of different hypothesis as per subject matter. Inductive
approach is related with designing of research aims, objectives and questions. Researcher has
used Inductive approach as it helps in formation of new and better theoretical concepts.
Data collection
A process of gathering crucial and relevant information for research problem by making
use of both primary and secondary sources of data. Primary is related with data collection
method for first time including survey, interview etc. Secondary one is related with data
collection from published sources such as books, annual reports. Both sources are used for
preparing questionnaire and collection of data from 30 employees of Cadbury.
11

Sampling
A process of collecting data from a particular sample selected out of large population as it
is impossible for researcher to gather data from every one. Researcher for this report has been
using Purposive sampling technique for collecting information from selecting 30 employees
from Cadbury.
Data analysis
Correct analysis is required to be done of information collected so that it can be used in
completing research study. Thematic analysis technique has been used by researcher thereby
emphasizing on formulation of different themes related to subject matter of research topic.
Ethical consideration
Compliance has been made by researcher while conducting of research study i.e. all data
has been collected from different sources, websites. No data has been copied as it is and is totally
rephrased before using it. Also, consent form has been filled in by respondents willingly for
taking participation.
Accessibility issues
Different issues have been faced by researcher for completing research project
successfully. Due to privacy issue, password protected data are not available for researcher
(Fletcher, 2017). Also, different websites deny permission for accessing data from it. As a result,
key words such as recruitment, selection, training, globalisation has been used for completing it.
12

DATA INTERPRETATION
It refers to the implementation of procedures through information can review for the purpose
of arriving at the inference.
Theme:1 Globalization will improve the HRM operations of recruitment, selection and training
in the organization.
Particular Frequency
Yes 15
No 5
Neutral 10
Total 30
Figure: 2
Date Interpretation
As per analysis, it has been found that globalization will improve the HRM operations of
recruitment, selection and training in the Cadbury. In this way, employee can give their own
view according to the experience. 15 said yes, 5 said no and 10 become neutral and doesn’t show
any type of response. As per survey, it should be analysed that globalization always improve the
operations which help for Cadbury to increase the capabilities in global marketplace.
13

Theme:2 Globalization will impact on the different HRM functions such as recruitment and
selection, employee satisfaction.
Particular Frequency
Yes 18
No 10
Neutral 2
Total 30
Figure: 3
Date Interpretation
As above graph, it has been summarised that there are maximum employees agree on the
globalization that will improve HRM functions on Cadbury. In this way, employee can give their
own view according to the experience. 18 agree, 10 not agree and 2 become neutral. In this way,
it can be concluded that the Globalization will impact on the different HRM functions such as
recruitment and selection, employee satisfaction. It also improving on the functions of Cadbury
in global world.
14

Theme:3 Globalization will help for identifying the efficient candidate for business development.
Particular Frequency
Yes 10
No 10
Neutral 10
Total 30
Figure: 4
Date Interpretation
As above discussion it has been found that there are maximum employees agree on the
globalization that will help for identifying the efficient candidate for business development
where it possible due to choose the effective technique for scanning the skilled of candidates. It
can be analysed that 10 agree, 10 disagree and 10 are neutral. In this way, it can be concluded
that the modern technology will implement in the process of recruitment through globalization
and helping for identifying the suitable candidate for business growth and development.
15

Theme:4 Globalization will improve HRM standards in positive ways to the multinational
companies.
Particular Frequency
Yes 20
No 5
Neutral 5
Total 30
Figure: 5
Date Interpretation
As per discussion, it has been summarised that there are maximum employees think when
globalization will improve the HRM standards in positive way. It can be determined that 20
employees are agreed, 5 disagreed and 5 become neutral etc. As per discussion, employee will
give their own opinion on globalization according to the experience. In context of positive,
globalization has brought different advantage of nation such as culture, technology and structure.
16

Theme:5 Globalization influence the HRM functions for improving performance and efficiency.
Particular Frequency
Yes 16
No 10
Neutral 4
Total 30
Figure: 6
Date Interpretation
As above chart, it has been analysed that globalization always influence the HRM to
improve the performance and efficiency because Globalization will increase the opportunities of
Nestlé’s production and sales in global marketplace. As per discussion, it can be identified that
16 employees are agreed, 10 employee disagree and 4 become neutral. There are maximum
employees agreed on the globalization which always improve the performance of organization.
17

Theme: 6 No-discrimination policy will contribute within the employee training program to
enhance the performance of HRM.
Particular Frequency
Yes 12
No 8
Neutral 10
Total 30
Figure: 7
Date Interpretation
As per graph, it has been found that No-discrimination policy will contribute within the
employee training program to enhance the performance of HRM. In above discussion, it can be
determined that there are maximum employees agreed on the no-discrimination policy that
always help for business to improve the performance of HRM and move towards growth or
development. it can be identified that 12 employees are agreed, 8 disagreed and 10 are neutral.
18

Theme: 7 Globalization will improve the recruitment and selection process in the organization by
using technology.
Particular Frequency
Yes 13
No 9
Neutral 7
Total 30
Figure: 8
Date Interpretation
As per discussion, it has been found that the globalization will improve the recruitment
and selection process when Cadbury can use the modern technique to complete the task
effectively. In this way, it can be determined when 13 employees are agreed, 9 disagreed and 7
are neutral. Employee provide their own opinion on the basis of experience when they are
working in the organization.
19

Qualitative Data analysis
In qualitative data analysis to include the specific factors as per HRM standards and how
It will improve the functions of Cadbury.
Factors Explanation
No Discrimination In Cadbury, there will be no discrimination
based on religion, race, gender and disability
etc. It provides all type of equal rights to their
employee so that they can do their task in
proper manner.
Lifelong learning Cadbury will give chance to the employees for
improving their learning skill because it always
implements new concept for increasing
performance of HRM standards.
Coaching HR Manager is conducting the training session
to the employee where they can improve their
own skill and knowledge. In this way, HRM
give proper coaching and guidance for
enterprises improvement.
Change demand of employers The Cadbury demand has been changed
according to the market trends where it
requires the effective quality of services. In this
way, employee can use their own training skills
to increase performance and efficiency of
HRM practices.
Data Interpretation
In above discussion, it can be determined the different factors such as No discrimination,
coaching, change demand of employers, life long learning and coaching etc. These are different
factors that can play various type of role in Cadbury and always considered the important for
improving the Human resources standards in the global world.
20

CONCLUSION
From the above study it can be concluded that there are positive and negative both impact
of globalisation on business that help in increasing productivity as well as earning in business.
Globalisation help in meeting international standards that help in setting up business at global
level. It is important for companies to utilize different aspect that help in organizing various
sectors that will be evaluated for longer term in business. Globalisation is having different
perspective for meeting international requirements for business purpose. Research method is
being used for evaluating various aspect that will be performing various aspect in the future. It is
important in determining impact of globalisation as this will lead to create different segments in
the international market.
As per analysis, it can be determined that HRM standards improve through globalization
because it is changing the policies and procedures to handle every function of HRM in the
Cadbury. By using questionnaires, it can be found the different views of people and maximum
employee having positive thinking towards the globalization that improve the performance and
efficiency. In this way, it directly helped to achieve goals and objectives. Based on qualitative
data analysis, it can be determined the factors of HRM but how Cadbury considered the main
points to improve the functions in proper manner. It may include coaching, no-discrimination,
change demand of employers and many more.
Therefore, globalisation is having an impact on business as various aspect is taken into
consideration in expanding business at global level. Globalisation help in providing easy
understanding of business that help in increasing productivity and generate various business
strategies that help in achieving organizational goals and objectives. Hence, different country is
having their different culture that affect business operations.
21

RECOMMENDATION
Globalization has its negative and positive side in terms of business which impact on the
overall economic dimensions such as trade, migration and finance etc. it has increased the
dimension of globalization which led to create job, employment opportunities etc. it has been
recommendation of few ideas about the globalization that requires for Cadbury to improve the
performance of business activities.
Upgrade the training and development process
As per analysis, it has required to improve the training session where it will design an
effective strategy that combine with behavioural training, on-job and other computer based. It is
necessary to identify each capabilities of employees.
Increase quality of recruitment and selection process
It is an essential for business to maintain their quality of recruitment process, sometimes,
it become lack of strategy that impact on the overall process. In this way, it is recommended to
design the personal interview session by using different platform such as Skype etc.
Advancement of modern technology
It has been recommended to use the modern technique or method for organization which
help for maintaining the performance of business operations and functions. It has been analysed
that Globalization has changed the business process in aspects of technological manner. It will
help for improving connectivity between employees and employers.
22

REFLECTION
From the above study I have learned about aims and objective that is useful in conducting
research for further scope in the study. There are number of task that is performed for conducting
whole research. Aims and objective is prepared for determining impact of globalisation on
international market in this research. For evaluating data that is being collected objectives is
being set by researcher. Further, I have made project management plan for deciding cost, time,
scope, risk that is occurred while doing research. Then I have learned about work break down
structure that help me in managing work for the future purpose in research. I have prepared Gantt
chart based on work break down structure that help in managing all task while performing
research.
I used different methods that help in providing an impact of globalisation on international
market. It is also important while taking right kind of research methodology that help me in
identify impact of globalisation on future profits of the company. Then data analysis is done for
determining various aspect of globalisation. I have developed different skills such as analytical
and communication skills that help me in continuing research for the future. I have also faced
difficulties while doing this study as there is lack of resources while conducting this research.
I have learnt about the HRM standards and practices in the Cadbury where globalization
help for improving their operations and functions. I also improve my own knowledge and skill
about research project because It always help for me to achieve the project objective
successfully. As per my views, the research will help for me to increase ability and capability.
The research project helped to understand depth knowledge about the project aim for
analysing the requirement.
Due to lack of resources sometimes I am not able to complete task on given deadline. As my
communication skill is improved and I am able to people an easily interacting with them that
help in utilizing effective use of resources. This research is being taken into consideration
research methodology in that interpretivism philosophy is taken for identifying better
understanding of topic and gaining more knowledge from it. On the other hand, inductive
approach is taken for implementation of new concepts in business. In this research both primary
and secondary data is being used for collecting information from different sources. Therefore,
thematic analysis is being taken into consideration for doing data analysis in this study.
23

REFERENCES
Books and Journals
Bresler, L. and Stake, R. E., 2017. Qualitative research methodology in music education.
In Critical Essays in Music Education (pp. 113-128). Routledge.
Daniel, P.A. and Daniel, C., 2018. Complexity, uncertainty and mental models: From a paradigm
of regulation to a paradigm of emergence in project management. International journal of
project management. 36(1). pp.184-197.
Evdokimov, I.V. and et.al., 2018, September. Using PERT and Gantt charts for planning
software projects on the basis of distributed digital ecosystems. In Journal of Physics:
Conference Series (Vol. 1074, No. 1, p. 012127). IOP Publishing.
Fletcher, A. J., 2017. Applying critical realism in qualitative research: methodology meets
method. International Journal of Social Research Methodology. 20(2). pp.181-194.
Flick, U., 2015. Introducing research methodology: A beginner's guide to doing a research
project. Sage.
Gay, A.E. and Brown, E.A., 2019. Creating Successful Data Management Plans for your Grant
Proposal.
Kaplan‐Hallam, M. and Bennett, N.J., 2018. Adaptive social impact management for
conservation and environmental management. Conservation Biology. 32(2). pp.304-314.
Kliem, R.L. and Ludin, I.S., 2019. Reducing project risk. Routledge.
Papastergiadis, N., 2018. The turbulence of migration: Globalization, deterritorialization and
hybridity. John Wiley & Sons.
Pieterse, J.N., 2019. Globalization and culture: Global mélange. Rowman & Littlefield
Publishers.
Siemiatycki, M., 2018. The making and impacts of a classic text in megaproject management:
The case of cost overrun research. International Journal of Project Management. 36(2).
pp.362-371.
24

Questionnaires
Q.1 Do you think that globalization will improve the HRM operations of recruitment, selection
and training in the organization?
 Yes
 No
 Neutral
Q.2 Do you think that Globalization will impact on the different HRM functions such as
recruitment and selection, employee satisfaction?
 Yes
 No
 Neutral
Q.3 Do You think that Globalization will help for identifying the efficient candidate for business
development?
 Yes
 No
 Neutral
Q.4 Do you think that Globalization will improve HRM standards in positive ways to the
multinational companies?
 Yes
 No
 Neutral
Q.5 Do you think globalization influence the HRM functions for improving performance and
efficiency?
 Yes
 No
 Neutral
Q.6 Do you think No-discrimination policy will contribute within the employee training program
to enhance the performance of HRM?
 Yes
 No
25

 Neutral
Q.7 Do you think that Globalization will improve the recruitment and selection process in the
organization by using technology?
 Yes
 No
 Neutral
26

Appendix I
27

28

Appendix II
29

30

31