MANAGING A SUCCESSFUL BUSINESS PROJECT TITLE 1 INTRODUCTION 1 TASK 11 P1 Project aim and objectives

2 P3 Work break down structure and Gantt chart.3 5 TASK 25 P4 Small scale research by implementation qualitative and quantitative research.5 TASK 37 P5 Evaluation research and data techniques using appropriate tools and techniques.7 2014). With the help of appropriate plans and strategies for recruitment, selection and training better plans can made for meeting the international requirements(Cornut,Giroux, and Langley, 2012).The organisation selected for this report is Nestle which is a multinational food and drink organisation.

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

Table of Contents
TITLE..............................................................................................................................................1
INTRODUCTION ..........................................................................................................................1
TASK 1 ...........................................................................................................................................1
P1 Project aim and objectives.....................................................................................................1
P2 Project management plan with cost aspects, scope, time, quality and communication risk..2
P3 Work break down structure and Gantt chart..........................................................................3
..........................................................................................................................................................5
..........................................................................................................................................................5
TASK 2 ...........................................................................................................................................5
P4 Small scale research by implementation qualitative and quantitative research.....................5
TASK 3 ...........................................................................................................................................7
P5 Evaluation research and data using appropriate tools and techniques...................................7
...................................................................................................................................................13
P6 Appropriate recommendation as the result of research and data analysis for the conclusion.
...................................................................................................................................................14
TASK 4 .........................................................................................................................................15
P7 Reflect on the value of undertaking the research to meet stated objectives........................15
CONCLUSION .............................................................................................................................15
REFERENCES..............................................................................................................................16

TITLE
“How do multinational companies improve the recruitment, selection and training of their
employees to meet international requirements? A study on Nestle.
INTRODUCTION
Selection and recruitment is the continuous process in which candidates in the
organisation are selected on the basis of their skills and capabilities. With the help of training
current set of skills and knowledge of the individuals are improved so that goals and objectives
are easily achieved. With the help of appropriate plans and strategies for recruitment, selection
and training better plans can made for meeting the international requirements(Cornut, Giroux,
and Langley, 2012). The organisation selected for this report is Nestle which is a multinational
food and drink organisation. Its headquarter is located in Switzerland. Major topics covered in
this report are aims and objectives of the project along with Gantt chart and WBS. With the help
of this appropriate set of information will be collected from internal and external sources.
TASK 1
P1 Project aim and objectives.
Background of study
The main motive of this report is to analyse and evaluate the effectiveness of recruitment
and selection in the organisation for meeting international requirements. Since the management
of Nestle is deciding the expand its business at the global level, with the help of recruitment and
selection this target can be easily achieved(Pollard and et. al., 2013). The employees will be able
to give their best outcome in increasing the market share of Nestle.
Rational of the topic
This research was majorly done to increase and enhance the knowledge regarding
training, selection and recruitment. Concepts on these topics can be improved and better
knowledge can be gained. With the help of this research overall skills, capabilities and
knowledge of the investigator will be improved. Researcher will also be able to provide best
methods for improving the training and selection method, so that goals for the international
market can be achieved.
Aim
1

To identify appropriate measures for improving recruitment, selection and training process
for the effective achievement of international requirements. A study on Nestle.
Objectives
 To understand the concept of recruitment, selection and training process in Nestle.
 To identify the need of training, recruitment and selection programmes in Nestle.
 To identify appropriate methods of recruitment and selection for enhancing skills and
capabilities of employees in Nestle.
 To identify measures for attainment of goals at international level.
Questions
 What are the concept of recruitment, selection and training methods in Nestle?
 Why is recruitment and selection process important for Nestle?
 What are the methods through which recruitment and selection method can be improved?
 What can be the methods for achieving goals at international level?
Limitations
 Time invested in this research is very less
 Due to inadequacy of fund researcher is not able to conduct each and every activity of
research in the proper manner(Hendrickson, Castro Pereira and Comi, 2014).
 Sometimes the information collected by researcher might not be valid and authentic.
 Limited availability of resources with the researcher.
Project scope
The major scope behind conducting this research is Nestle will be able to make
appropriate set of plans and tactics for improving training, selection and recruitment so that goals
at the international level can be meet. Overall growth and profitability of the organisation will be
increased. It will also add value to the topic in the future course of action.
Literature review
The concept of recruitment
As per the views of Kimberlee Leonard(2017) Recruitment, is very essential part of
human resources. As in this plans and strategies are formed for hiring and training the
employee's. The global market is very large so organisations needs to implement better
techniques for achieving the competitive advantage. Nestle needs to identify the need of
2

recruitment so that appropriate techniques can be used for the growth of organisation within
limited period of time.
Concept of selection process
As per the views of Jayne Thompson(2019) selection is the process in which skills and
capabilities of the individual is analysed and best suitable candidate is selected for the job
position. Before offering job position candidate is required to pass different test so that
management of organisation can know that individual is fit for the job or not. In these test overall
analysis of the skills and capabilities of individual is done.
Concept of Training
As per the views of Smriti Chand(2019) Training is the process of teaching new and
present employees some basic skills to perform the activities of job in the best possible manner.
The major motive of training is to increase and enhance skills and capabilities of individual for
the attainment of goals and objectives in the best possible manner. If skills of individuals is
increased and enhanced than they will be able to give their best output in completion of complex
task.
P2 Project management plan with cost aspects, scope, time, quality and communication risk.
Project management plan is the written document in which information related to the
completion of activities of a project. With the help of project management plan each and every
activity can be carried out and targeted goals and objectives can be achieved. The major factors
related to project management plan are mentioned below-
Cost It is one of the most important aspect which is
required for the effective functioning of
project. The recruitment and selection process
in the organisation generally require very high
amount of fund(Kosteli, Williams and
Cumming, 2016). By formulating appropriate
budget project can be easily make best use of
available resources in the organisation. The
cost which has been undertaken to complete
this investigation is € 130. Researcher will also
require latest technology for conducting
3

research in the proper order.
Scope It is related with chances of attainment of
objectives and target in the best possible
manner. By organizing appropriate training
programmes project will be able to increase its
market share in the international market.
Researcher also has wide range of scope and
opportunities for increasing and enhancing
skills and knowledge in the best possible
manner.
Time It is related with actual time required for the
completion of research related activities. The
time which has been identified to complete this
project is 7 weeks. This time I appropriate to
make sure that all the necessary information
has been obtained and suitable outcomes are
drawn (Lucia-Palacios, Pérez-López and Polo-
Redondo, 2016).
Quality It is related with effectiveness in the
completion of research activities. For
conducting the training and selection process
project will require latest technology. As with
the help of this employees will be able to
deliver better quality within the organisation.
Researcher will also require to use qualitative
research methods, as with the help of these
appropriate information will be gathered and
better results will be drawn out.
Communication It is related with using appropriate
communication channel for the completion of
4

project. The various communication tools
which are undertaken for this project are
telephone, emails, dived calling,etc. With the
help of these communication channels suitable
outcomes for this project can be easily
achieved. Relevant data and information from
respondents will be gathered from emails and
answer to research problem will be drawn
out(Matthews and Smith, 2016).
P3 Work break down structure and Gantt chart.
Work break down structure- This structure is used to complete the project in the best
possible manner. Under this plans and strategies are made for completing the assigned task in the
effective and efficient manner. Each and every activity in this is scheduled in a proper manner
and activities are allotted to team members as per their skills and capabilities. It will guide the
management of Nestle in completing the task and achievement of goals and objectives in the
efficient manner.
5

Gantt chart- This technique is majorly used for regulating the undertaking of project
activities(Pearson and et. al., 2014). It is a graphical representation which shows the distribution
of activities in the systematic and coordinated manner. With the help of this major changes in the
plans and structure can be made for the effective achievement of goals and target. The activities
are divided as per timetable which will be helpful for an investigator to achieve appropriate
outcomes.
6

7

TASK 2
P4 Small scale research by implementation qualitative and quantitative research.
Research methodology is very much essential for for gathering adequate information in
the systematic manner. With the help of research methodology information related to training,
recruitment and selection can be gathered. This method guides the researcher in collecting
relevant information regarding the plans for international market. Nestle will be able to make
best plans and tactics for achieving the goals in the international market. Research methodology
is further divided into qualitative and quantitative research method(Persson, Palisaitis and
Persson, 2016).
Qualitative research- This type of method is generally used to evaluate the behaviour of
individuals working in organisation. With the help of this research method accurate and relevant
data for the training and selection can be gathered in Nestle. The major purpose behind
conducting this research will be fulfilled by the organisation. It will directly lead to achievement
of competitive advantage within limited period of time. In this information will be gathered from
interviews, observation and questionnaire.
8

Quantitative research- This research method focuses on using statistical data in the
systematic and coordinated manner. In this information is collected through questionnaires,
survey, online medium, etc. with the help of this research method better relationship can be
maintained between dependent and independent variable. As by using this method numerical
data can be collected easily(Pollard and et. al., 2013).
In this type of research data will be gathered form quantitative and qualitative methods.
The researcher will be able to analyse each and every fact related to training and selection in the
best possible manner. The major goal of meeting the requirements in international market will
be achieved within limited time period. For conducting research questionnaire will be prepared,
which is mentioned below-
Questionnaire
Q1 Do you have any knowledge regarding recruitment, selection and training process?
a) Yes
b) No
Q2 What will be the appropriate methods used in Nestle for hiring and selecting candidates?
a) Internal method
b) External method
Q3 What will the way for providing training to employees in Nestle?
a) Off the job
b) On the Job
Q4 Recruitment, selection and training process will lead to?
a) Increase in job satisfaction
b)increase in motivation
c) Enhancement in productivity
Q5 The impact of employees selection and training on the fulfilment of international
requirement will lead to?
a) Positive
b) Negative
Q6 Will employees help Nestle in achieving competitive advantage at international level?
a) Yes
b) No
9

Q7 What are the ways through which training and selection methods can be improved at
international level?
a) By providing appropriate learning options
b) By Building trust
c) By adoption of off-the-job and On-the-job training
Q8 What is the negative impact of globalisation on Nestle while expansion of its business
operations?
a) Culture differences
b) Communication barriers
c)Change in Government rules
Q9 What can be the recommendations for formulating recruitment, selection and training?
Q10 Recommend some improvements for the achievement of goals at international level?
TASK 3
P5 Evaluation research and data using appropriate tools and techniques.
There are various types of tools and techniques which can be used by the researcher for
gathering appropriate information regarding research topic. These tools and techniques will be
beneficial in collecting data for training and selection of candidates in Nestle. Competitive
advantage can also be attained in the international market.
Primary and secondary method of data collection- primary method is in this data is
collected directly from the respondents. In this research data will be gathered form
questionnaire. While on the other hand secondary method is in which data is collected form some
other sources. Data is this will be gathered form books, journals, magazines, etc.
Sampling method- These methods are basically of two types such as probability and non
probability method. Probability sampling technique will be used in this research, with the help of
this research best use of available resource will be done by the investigator. Data will be
gathered from 15 employees of Nestle.
10

Questionnaire- This tool is majorly used for gathering information from relevant sources by
asking questions related to the topic. With the help of this appropriate set of information for the
training and selection of employees in Nestle can be collected within limited period of time.
Theme 1 Knowledge about recruitment, selection and training methods.
Q1 Do you have any knowledge regarding recruitment, selection and training
process?
Frequency
a) Yes 10
b) No 5
Interpretation- From the above data it has been interpreted that only few employees are there in
the organisation who has complete knowledge regarding the exact work of human resource
management. The 20% of employees have responded in a positive way and other who was not
sure about their suggestion there is need to provide session regarding the human resource
activities so that remaining 80% can also be sufficient in every aspect.
Theme 2 Methods of hiring and selecting candidates.
Q2) What will be the appropriate methods used in Nestle for hiring and
selecting candidates?
Frequency
a)Internal method 8
11
a) Yes b) No
0
1
2
3
4
5
6
7
8
9
10
10
5
Frequency

b) External method 7
Interpretation- From the above data it can be interpreted that employees are preferring internal
methods as it includes less work and more free time. The 60% employees prefer internal method
because they don”t want to utilise their training period effectively or they are preferring
theoretical knowledge and 40% are supporting external method so that they can learn practical
knowledge of the work they are expected to do.
Theme 3 Ways of providing training
Q3) What will the way for providing training to employees in Nestle? Frequency
a) Off the job 7
b) On the Job 8
12
a)Internal method
b) External method
0
2
4
6
8
8
Frequency

Interpretation- From the above data it can be interpreted that most of the employee prefer on
the job training and remaining prefer both in equal sharing of time. The 50% employees are
proffering on the job training as they want experience before they actually perform it and
remaining employees do not want to take burden on their training period and want to learn
theoretically about the work they are going to perform.
Theme 4 importance of recruitment, selection and training
Q4) Recruitment, selection and training process will lead to? Frequency
a) Increase in job satisfaction 5
b) Increase in motivation 5
c) Enhancement of productivity 5
13
a) Off the job b) On the Job
6.4
6.6
6.8
7
7.2
7.4
7.6
7.8
8
7
8
Frequency
a) Increase in job satisfaction
b) Increase in motivation
c) Enhancement of productivity
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
5 5 5
Frequency

Interpretation- From the above data, it can be interpreted that 20% people feel that training and
selection leads to increase in productivity and 40% of employees feel that this lead to increase in
job satisfaction and 40% of employee feel that it motivates them to work better for the company
as they feel that they are valued in the company.
Theme 5 impact of employee selection and training
Q5) The impact of employees selection and training on the fulfilment of
international requirement will lead to?
Frequency
a) Positive 10
b) Negative 5
Interpretation- From the above data it can be interpreted that 40% employee feel that it has
negative impact on employees as it includes conflicts in existing employees and remaining
percentage of employees feel that it motivates other existing employees to work better and new
talent enter in the company. The new employees result in a competition for existing employee
lead to conflicts or as a motivation tool depending upon the person nature.
Theme 6 achievement of competitive advantage
Q6) Will employees help Nestle in achieving competitive advantage at Frequency
14
a) Positive b) Negative
0
1
2
3
4
5
6
7
8
9
10
10
5
Frequency

international level?
a) Yes 10
b) No 5
Interpretation- From the above data, it can be interpreted that half of the employees are
productive and helps in achieving the goal by performing activities in effective and efficient
manner and half of the employees are lacking in performing well so the required training is need
to be provided which will increase their productivity and efficiency.
Theme 7 methods of improvement in training and selection
Q7) What are the ways through which training and selection methods can be
improved at international level?
Frequency
a) Culture differences 4
b) By Building trust 5
c) By adoption of off-the-job and On-the-job training 6
15
a) Yes b) No
0
2
4
6
8
10
10
5
Frequency

Interpretation- From the above data it can be interpreted that by building trust and effective
coordination among employees will be a effective way for involvement of training at
international level and this is accepted by most of the employees of the company.
Theme 8 Negative impact of globalisation
Q8What is the negative impact of globalisation on Nestle while
expansion of its business operations?
Frequency
a) Culture differences 5
b) Communication barriers 5
C) Change in Government rules 5
16
0
2
4
6 4 5 6
Frequency

Interpretation- From the above data, it can be interpreted that 50% of the employee feel that
globalisation has increased cultural difference and remaining employees feel that it has resulted
in more complexity due to different government rules in different regions.
Theme 9 Recommendation for formulating strategies.
Q9 What can be the recommendations for formulating recruitment, selection and training?
Interpretation- As per the views of respondents the recommendation which can be given
for formulating and implementing recruitment, selection and training in the organisation is
management of Nestle can analyse the current and past situation of organisation and market in
which it is planning to expand its business. If the situation requires skilled and talented
employees than better can be formulated for the same.
Theme 10 Recommendation for improvement
Q10 Recommend some improvements for the achievement of goals at international level?
Interpretation- From the data it can be interpreted that management of the organisation
can be make use of latest tools and techniques for achieving goals at global level. Better training
can be provided to the employees so that they are able to contribute in the best possible manner.
P6 Appropriate recommendation as the result of research and data analysis for the conclusion.
From the above information it can be recommended that major changes in the plans and
strategies of Training and recruitment process as be done. This is directly lead to achievement of
17
a) Culture differences
b) Communication barriers
C) Change in Government rules
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
5 5 5
Frequency

goals and objectives at the international level. By making appropriate set of tactics Nestle will be
able to gain competitive advantage at the domestic and international level. As the employees will
be able to give there best outcome if there skills and knowledge is increased. There are some
major recommendations which can be given to the management of Nestle for reducing negative
impact of expanding business at global level.
 On the job and off the job training method can be used for enhancing the skills and
capabilities of the employees. Recruitment process can be carried out internally and
externally. This will reduce the chances of employee absenteeism and retention.
 For removing barriers in communication different set of strategies can be made. This
means flat communication strategies can be used for increasing the effectiveness of
training.
 Innovative tools and techniques can also be used for providing better training and
recruitment to the employees. With the help of latest techniques employees will be able
to give their best at the international level.
TASK 4
P7 Reflect on the value of undertaking the research to meet stated objectives.
I had various kinds of options for gathering appropriate and accurate data. These options
majorly include- questionnaire, books, magazine,etc. With the help of these sources major
objective behind conducting research will be achieved within the limited period of time. By
conducting research on this topic I was able to increase my knowledge in recruitment, selection
and training. The requirements at the international level will be easily fulfilled by me as better
techniques will be used and implemented. By conducting this research I will be able to increase
by communication, analytical and time management skill. As now I can analyse and evaluate the
data and information in better manner. Appropriate solution to the problem can also can be
drawn by me because my skills and knowledge will be improved. There were various kinds of
problems which were faced by me these include- lack of time, inappropriate behaviour of
respondents, limited resources, etc. But in-spite of these problems I was able to find solution to
the research problem. This is because the topic was interesting and appropriate. Form the
research I was come to know that I was lacking in some major skills which are discussed below-
18

Skills Lacking areas Steps undertaken for the
improvement.
Communication skill I was not able to communicate
vital information in the
systematic manner. Problem
was also faced by me in
collecting information from
the respondents because my
communication skill was
inappropriate.
This skill can be improved by
interacting with more and
more individuals. I need to
communicate with my seniors
and other experienced
individuals for improving this
type of skill.
Analytical skill I was not able to analyse the
information and data in the
proper manner and due to this
better conclusion was drawn.
This can be improved by
solving and analysing
complex problem in the best
possible manner.
CONCLUSION
From the above given report it has been concluded that by using appropriate set of
recruitment and selection process best candidates can be hired. Training and development
programmes can also lead to achievement of targeted goals and objectives within limited period
of time. Information can be collected through primary and secondary sources, as with the help of
these better decisions can be taken. Competitive advantage in the international market can be
attained by gathering information through questionnaire. By this answer to research problems
can be easily known.
19

REFERENCES
Books and Journals
Cornut, F., Giroux, H. and Langley, A., 2012. The strategic plan as a genre. Discourse &
Communication. 6(1). pp.21-54.
Havrilesky, L.J., and et. al., 2013. Oral contraceptive use for the primary prevention of ovarian
cancer. Evidence report/technology assessment, (212), p.1.
Hendrickson, C.D., Castro Pereira, D.J. and Comi, R.J., 2014. Renal impairment as a surgical
indication in primary hyperparathyroidism: do the data support this recommendation?.
The Journal of Clinical Endocrinology & Metabolism. 99(8). pp.2646-2650.
Kosteli, M.C., Williams, S.E. and Cumming, J., 2016. Investigating the psychosocial
determinants of physical activity in older adults: a qualitative approach.Psychology &
health. 31(6). pp.730-749.
Lucia-Palacios, L., Pérez-López, R. and Polo-Redondo, Y., 2016. Cognitive, affective and
behavioural responses in mall experience: A qualitative approach. International Journal
of Retail & Distribution Management. 44(1). pp.4-21.
Matthews, G. and Smith, Y., 2016. Disaster management in archives, libraries and museums.
Routledge.
Pearson, J.L., and et. al., 2014. E-cigarettes and smoking cessation: insights and cautions from a
secondary analysis of data from a study of online treatment-seeking smokers. Nicotine
& Tobacco Research. 17(10). pp.1219-1227.
Persson, I., Palisaitis, J. and Persson, P., 2016, November. Quantative atomic column mapping of
oxygen functionalized two‐dimensional Ti3C2 MX ene sheets. In European
Microscopy Congress 2016: Proceedings (pp. 514-515). Weinheim, Germany: Wiley‐
VCH Verlag GmbH & Co. KgaA.
Pollard, R.P.,and et. al., 2013. Serum levels of BAFF, but not APRIL, are increased after
rituximab treatment in patients with primary Sjögren's syndrome: data from a placebo-
controlled clinical trial. Annals of the rheumatic diseases. 72(1). pp.146-148.
Online
Primary and Secondary Data. 2019. [Online]. Available Through:
https://keydifferences.com/difference-between-primary-and-secondary-data.html
Concept of recruitment. 2017. [Online]. Available Through:
https://smallbusiness.chron.com/recruitment-selection-induction-1154.html
Concept of selection. 2019. [Online]. Available Through: https://bizfluent.com/facts-6836962-
concept-recruitment-selection.html
Concept of training. 2019. [Online]. Available Through:
http://www.yourarticlelibrary.com/training-employees/training-employees-concept-
need-and-importance-of-training/35307
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21

APPENDIX I
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: How do multinational companies
improve the recruitment, selection and training of
their employees to meet international
requirements? A study on Nestle.
Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set? Did you need to make any changes to your
project management plan?
Comments
Yes I have fulfilled the
requirements of every task.
2.6.19Beginning of the project- I was on
right track.
9.6.19 aims and objectives were
formulated- I was on appropriate track.
16.6.19 Literature review part- was on
track
23.6.19 Research methodology part- I
was also on accurate track.
30.6.19 Data collection and analysis- I
was on correct track
7.7.19 Conclusion it was on track.
Yes every activity was managed
properly and project was completed
before deadline.
No, I do not need and kind of change in
the project management plan because
every task was completed in the
22

systematic manner.
Any risks and / or issues identified? Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
 Did you identify any additional risks/issues
that have an impact on the project
management plan?
Yes I have identified some of the
major issues in completing the
project. This was because of
improper problem solving and
decision-making skill.
No there was not any additional
issue which has impacted on the
project management plan.
Problems encountered What barriers did you face?
 How did you overcome them?
The major barriers were faced was
scarcity of resources and time. Some of
the major barriers are mentioned below-
week 1 Experience was not appropriate
in selecting the topic.
Week 2 Conflicts with team in
formulating objectives
week 3 problem in identifying sources
week 5 ethical consideration was not
proper
This was overcome by planning various
things in advance. Improvement
techniques-
week 1 the advice was taken by the
seniors in selecting topic.
Week 2 Managed to incorporate
leadership qualites so that conflicts can
be resolved.
23

Week 3 support was taken from tutor for
understanding various things.
Week 5 every activity was managed so
that authentic work can be completed.
New Ideas and change of project direction One of the best new idea which can be
used is proper analysis of the topic and
other factors related to it can be done
before commencing the project.
What Have I learnt about myself this week? How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week? How might this learning apply in the
future?
I liked to face challenges and problems
because it helped me in increasing my
overall skills.
Yes it was very much useful
I had performed very well and had
contributed at lot in effectively
completing the project.
It can improve next week by planning
things in advance.
This learning will be very much
beneficial in future because I will be
able to cope up with problems in more
better manner.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Priority is to compete the project on
time.
Yes I have set aside sufficient time for
its completion.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
24

Signature of the Supervisor and date:
25