Table of Contents INTRODUCTION...........................................................................................................................3 TASK1.............................................................................................................................................3 P1. The suitable aims and goals of the investigation..................................................................3 P2. Project management plan for Nestle.....................................................................................4 TASK2.............................................................................................................................................5 P3. Gantt chart and work break down structure.........................................................................5 P4. Small scale research with the help of qualitative and quantitative data................................6 TASK3.............................................................................................................................................8 P5. Data analyses and interpretation...........................................................................................8 P6. Recommendation................................................................................................................18 TASK4...........................................................................................................................................19 P7. Importance of conducting the research and personal experience.......................................19 CONCLUSION..............................................................................................................................20 REFERENCE.................................................................................................................................21
INTRODUCTION The process of globalisation is emerging in the market at rapid rate. This provides an opportunity to the business organisation in order to expand and grow in the market. It helps in bringing new technology and ideas to the businesses which will help in overall development of the company (Treweek and. et. al., 2018). It enhances the sharing of different resources, knowledge, skills, finances, labour, etc. The company which will be taken into account for this project is Nestle which has commenced its business operations from the year 1866 and deals in babyfood,coffee,breakfast,confectionery,etc.Thisprojectwillconsidertheproject management plan with its important elements and constituents. It will create work break down structure and Gantt chart. The small scare investigation will be conducted. The last part will makeuseofdataanalyses,interpretation,recommendationandcommunicatetheirown performance of the researcher. TASK1 P1. The suitable aims and goals of the investigation. TITLE: “How do multinational companies improve the recruitment, selection and training of their employees to meet International requirements?” A case study on Nestle. INTRODUCTION The process of recruitment is related to the hiring a perspective candidate and stimulating them to apply for jobs. The selection will help in selecting a candidate by judging their skills and attributes (Sober, 2014). Training is the process of guiding and learning that helps in enhancing the learning ability of the individual. All these procedures are needed to be improved in order to hire the best candidate who can meet the internal requirements of the company. RESEARCH AIM: “To identify the importance of improving the process of recruitment, selection and training of their employees in order to meet the international requirements.” A case study on Nestle.
RESEARCH OBJETCIVES: To study the concept of recruitment, selection and training. Todeterminetheimportanceofimprovingrecruitment,selectionandtrainingof employees in Nestle. To study the impact of improving training process of employees in Nestle. RESEARCH QUESTIONS: Do you know about the concept of recruitment, selection and training? Why it is important for Nestle to improve recruitment, selection and training of their employees? What will be the impact of improving training process of employees in Nestle? LITERATURE REVIEW Globalisation:It is a process, in which economies have become increasingly integrated and also inter-dependent. It is very dynamic rather than an end state. Globalisation is not inevitable, as it can be reverse and indeed of the growth of world trade in goods and services slowed in the recent years following financial crisis (What is Globalisation, 2018). The term “globalisation” is mainly comes out of the exchange or say inter-dependency of two countries or economies. Recruitment:It is the process of searching for prospective candidate and stimulates them to apply for job in the organisation (Recruitment, 2019). In a layman language, recruitment is a process to look for perfect candidate and motivates so as to achieves strategic targets of an organisation. At global platform, role of recruitment is mainly focus onto develop workforce with the greater ability and priority to achieves strategic goals or targets of the firm. Selection:Selection is the process of taking assessment and evaluation of any people who is applying for job role to test their level of ability, knowledge, information, knowledge etc., to perform given task in given point of time. Such process is mainly consists of psychometric test, aptitude test, knowledge test etc. Such process has proved for any firm when they are being looking for business expansion or locates it to other location. Training:It is the simple process of practices of any particular task with aim to develop ability for longer time duration (Training, 2018).The aim behind training is accomplishing of business ability or personal life goals of the person with higher ability or the potential for longer time zone. Also, intention is to develop a sense of full ability or act.
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P2. Project management plan for Nestle Planning plays a vital role in business organisation and helps in developing proper plans through which the research aims and objectives can be met in a desired manner (Schmidhuber, 2015). This is a set of documents which depicts the complete roadmap that guides the businesses in directing and leading the organisation in accordance with business goals and objectives. For this purpose, various elements are needed to be taken into consideration and they are discussed below: Cost:The term cost is related to developing the estimation amount which will help in enhancing the goals and objectives effectively. This is because no business can be operated without effective funds and money (SANTELICES, 2014). Therefore, the estimated cost required to complete the research is £1000 while researcher will require the cost of £600 in order to meet the every day expenses. Time:Every research has been conducted for some particular period of time. Therefore, it is required to set the proper time for the research by organisation which is needed is 12 weeks while investigator also needs time to collect data and it will required at 4 weeks. Scope:The scope of the project is determined by evaluating the outcomes and results which are to be obtained (Salimans and. et. al., 2016). This helps in depicting that how beneficial the research will be for the company as well as for the investigator. It concentrates on certain deliverables which are to be considered. Communication:This is one of the most important factor because the company requires regular communication in order to know that the desired set of business objectives are to attained in an effective and efficient manner (Pawley and Syder, 2014). For this, the organisation will need tools like seminars, presentations, etc. while the researcher will needs telephone connections, internet connections in order to communicate. Quality:The quality is concerned with maintaining superiority in order to influence that the research has been done in an effective and efficient manner. For this, the organisation will need to maintain that the results present must be true and fair and the research has to keep in mind that the data collected is authentic and reliable (Nicholas and Steyn, 2017). Risk:The risk factor is concerned with determining the certain threats and problems which can affect the business operations adversely. In this, the organisation will face the
risk of loss of privacy, confidentiality, leakage of information, etc. while the researcher will suffer from the risk of poor climatic conditions, shortage of funds, lack of time, etc. Resources:The company requires various resources in order to conduct the research and meet the aims and objectives (Jeston, 2014). In this, the organisation will need resources like technologies, labour, etc. while investigator will need resources like qualified skills of communication, proper management of time, etc. The above mentioned elements are very important to be kept in mind while devising the business goals and objectives. These constituents will help the researcher in proper conducting the different activities such that proper and authentic results can be obtained (Williams, 2018). TASK2 P3. Gantt chart and work break down structure Gantt chart:The Gantt chart was developed and created by Henry Gantt. This chart is the visual presentation and is displayed in form of bar graph (Ioffe and Szegedy, 2015). Under this, all the activities are assigned with specified time frames so that they can be completed within the time frames. By using Gantt chart the proper timelines are developed for each activity of the project which depicts the start and finish date of the research.
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Work break down structure:The work break down structure is related to the break down of work into simpler and manageable task such that the business can attain the objectives and goals (Greiner, 2015). This helps in making the work simpler because the larger task is broken down into smaller pieces and are assigned to different departments as per the skills and knowledge. P4. Small scale research with the help of qualitative and quantitative data. Qualitative data:This kind of data is concerned with depicting the qualitative aspect that is, it studies and develops the results on the basis of human behaviour and judgements are made in respect of the collected data (Greenwald, 2018). Furthermore, it includes the data on the basis of experiences and observations. This lacks the numerical content or statistical data in order to devise the results (Fleck and Kraemer, 2014). This type of data can be obtained from interview, surveys, questionnaire, etc. This kind of data will help in doing in depth analyses, understanding the manner which is thought by the customers, determines the suitable traits and characteristics.
Quantitative data:This kind of data is related to the collection of data which contains the numeric figures and statistics. Such kind of data is easy to verified and have proper evidences. Therefore, this is determined as the importance of data in the form of numbers where each data has certain set of numerics. It is a combination of quantifiable information which can be used for mathematical calculations and statistical analyses (Cleden, 2017). This provides accuracy in results which helps in developing proper analyses and interpretation of the data. Sources of data collection Primary data collection:The primary data collection method is such where the data is collected for the first time. In such methods, the ways used for gathering the information are questionnaire, survey forms, interviews, etc. Secondary data collection method:They are such sources where the information and data is gathered from the secondary sources like internet, journals, magazines, etc. Therefore, in this research, the investigator will make use of qualitative research and the primary data collection method will be used (Cambier and. et. al., 2014). That is questionnaire will be made for interpreting the results. The sample size on which the research will be conducted is taken to be the 30 respondents. Questionnaire Name: Age: Gender: Q1. Do you know about the concept of recruitment, selection and training? A. Yes B. No Q2. Why it is important for Nestle to improve recruitment, selection and training of their employees? A. To make them flexible B. To enhance their knowledge base C. To recruit the best candidate D. All of the above Q3. What will be the impact of improving training process of employees in Nestle? A. Positive
B. Negative Q4. What are the different methods of selection that can be adopted by Nestle in order to meet the international requirements? A. Interviews B. Test C. Group practices D. CV Short-listing Q5. Which recruitment method can be applied to the Nestle for hiring a candidate to meet international requirements? A. Internal B. External Q6. Which training method can improve the employees performance in Nestle? A. On the job B. Off the job Q7. What are the barrier in recruiting, selecting and providing training to the employees in order to improve their performance to meet global demands? A. Cultural difference B. Language barrier C. Legislative problems D. Lack of workforce participation Q8. Is there any need for motivation to the employees? A. Yes B. No Q9. Any recommendation for improving performances of the employees. TASK3 P5. Data analyses and interpretation. Data analyses is the tool which will help in providing the results and conclusions for collected information and content. This is useful because it will support in developing and maintaining the reliability and accuracy of the subject matter.
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THEME1: Concept of recruitment, selection and training Do you know about the concept of recruitment, selection and training? Frequency Yes32 No8 Interpretation:From the above graph, it has been summarised that out of 40 people, 32 are aware of the concept of recruitment, selection and training because they are employed in YesNo 0 5 10 15 20 25 30 3532 8
multinational companies and are professional so they know that these concepts are important for the companies. While 8 are not aware because they are not educated enough and are not recruited in big companies. THEME2: Nestle to improve recruitment, selection and training of their employees Why it is important for Nestle to improve recruitment,selectionandtrainingoftheir employees? Frequency To make them flexible8 To enhance their knowledge base12 To recruit the best candidate5 All of the above15 To make them flexible To enhance their knowledge base To recruit the best candidate All of the above 0 2 4 6 8 10 12 14 16 8 12 5 15
Interpretation:From the above graph, it has been summarised that out of 40 people, 8 believes that to make employees flexible so that they can easily adopt the changes of external business environment. For this, it is important to improve recruitment, selection and training procedures of their employees. 12 people says that it will enhance their knowledge base because learning has no end and with changing business world it becomes important to learn different new methods and techniques. 5 says to recruit best candidate because the internal requirements needs a highly expertise and knowledgeable person. While majority that is 15 says all points are equally important. THEME3: Impact of improving training process of employees in Nestle What will be the impact of improving training process of employees in Nestle? Frequency Positive36 Negative4
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Interpretation:From this, it has been concluded that from 40 people, 36 says that improving training process will have positive impact on employees of Nestle because they will be able to gain new style of working and develop their knowledge base as well. While 4 says that this will have negative impact because the employees may become complex in nature and does not understand that where these methods can be applied. THEME4: Methods of selection that can be adopted by Nestle in order to meet the international requirements What are the different methods of selection that can be adopted by Nestle in order to meet Frequency PositiveNegative 0 5 10 15 20 25 30 35 4036 4
the international requirements? Interviews26 Test4 Group practices3 CV Short-listing7 InterviewsTestGroup practicesCV Short-listing 0 5 10 15 20 25 3026 43 7
Interpretation:From the above graph, it has been summarised that 26 people says interview is a method of selection which can be adopted by Nestle in order to select a candidate for Nestle who can meet the international requirements. This is because it helps in knowing the different traits, skills and behaviour of the person individually. 4 says test can be adopted because it helps in knowing the aptitude skills of the candidate. 3 says group practices can be adoptedbecausethishelpsinknowingthelevelofconfidence,communicationpower, knowledge, etc. of the person. While 7 says CV short-listing can be adopted because this helps in matching that the CV is in guidelines with the job description of the company. THEME5: Recruitment method can be applied to the Nestle for hiring a candidate to meet international requirements Which recruitment method can be applied to theNestleforhiringacandidatetomeet international requirements? Frequency Internal5 External35
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Interpretation:From this graph, it has been summarised that out of 40 people, 5 says internal method of recruitment can be adopted by Nestle because it will help in hiring those individuals whose capabilities and skills are already known to the company. While 35 people says that external recruitment method must be used because it will help in bringing new and innovative talent to the organisation. THEME6: Training method can improve the employees performance in Nestle Whichtrainingmethodcanimprovethe employees performance in Nestle? Frequency InternalExternal 0 5 10 15 20 25 30 35 5 35
On the job22 Off the job18 On the jobOff the job 0 5 10 15 20 2522 18
Interpretation:From this graph, it has been summarised that out of 40 people, 22 says on the job training methods can improve the employees performance in Nestle because this will give them the practical knowledge while working. Whereas 18 says that off the job training is best because it will have proper trainers and training will be conducted away from the actual workplace to maintain the concentration of the employees. THEME7: Barrier in recruiting, selecting and providing training to the employees in order to improve their performance to meet global demands What are the barrier in recruiting, selecting and providing training to the employees in order to improvetheirperformancetomeetglobal demands? Frequency Cultural difference8 Language barrier10 Legislative problems9 Lack of workforce participation13
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Interpretation:From this, 8 people says cultural differences creates barriers because it sometimes becomes difficult for the candidate in order to accept the different culture. 10 says language problem because it becomes difficult to understand the different languages. 9 says legislative problems because different laws and regulations sometimes creates limitations for the candidate. 13 says lack of workforce participation because they may be not interested to work in global countries and living away from their families. THEME8: Need for motivation to the employees Cultural difference Language barrier Legislative problems Lack of workforce participation 0 2 4 6 8 10 12 14 8 10 9 13
Interpretation:From the above graph, it has been summarised that 33 people assumes that motivation is necessary for employees because if they are not motivated then they may not feel to participate in training programs or may not show any serious interest in hiring and selecting a candidate. While 7 says that there is no need for motivation because employees who are not yet recruited does not require motivation. P6. Recommendation. The research has been conducted on the topic “To identify the importance of improving the process of recruitment, selection and training of their employees in order to meet the international requirements.” A case study on Nestle.After conducting the research and proper analyses of the data there are certain recommendations which are required to be taken into consideration. The following are some of the recommendation which are discussed below: Nestle should develop such methods and training programs that will motivate the employees and enhance them to be adopt the flexibility and understand the importance of working at global level. They should make their employees understand that this will be the greatest opportunity for them which will contribute in future career development. Nestle should use external recruitment methods while hiring a candidate for global level because this will help in getting new and fresh candidate who poses the latest skills, knowledge and ideas for the betterment of the company. Nestle should focus on interview method of selecting a candidate because this is considered the most appropriate method where the interviewer will be able to get the knowledge and understanding of the personal traits and characteristics and proper skills, qualifications, etc. of the employees. TASK4 P7. Importance of conducting the research and personal experience. The research has been conducted on the topic “To identify the importance of improving the process of recruitment, selection and training of their employees in order to meet the
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international requirements.” A case study on Nestle. By conducting this research, I have learned a lot of new things and it was a very good experience. While conducting the research I have met different kinds of people with different perspectives and reasoning which has helped me in framing separate perceptions. But it was not an easy task because I have faced various problems and hurdles while conducting the research. The major problem which I faced was poor time management which has led the research time consuming. Apart from this, the another problem was that majority of the people were not interested in answering to the questions which has became difficult to evaluate that who has answered with complete honesty and fairness. Even after so many problems, I am able to finish the research and accomplished the business goals and objectives effectively and efficiently. This has been possible due to my inner will and strength which has not let my confidence level go down and in future I can conduct the same research in a more appropriate and suitable manner. CONCLUSION From the above report it has been concluded that globalisation is the most emerging term and each and every company which has strong financial position is focussing on expanding the businesses to the global market. When such expansion takes place then the companies focuses on hiring, selecting and proving training to the employees so that their performance can be improved and they can work more effectively in order to attain the business goals.
REFERENCE Books and Journals Cambier, C. J., and. et. al., 2014. Mycobacteria manipulate macrophage recruitment through coordinated use of membrane lipids.Nature.505(7482). p.218. Cleden, D., 2017.Managing project uncertainty. Routledge. Fleck, S. J. and Kraemer, W., 2014.Designing resistance training programs, 4E. Human Kinetics. Greenwald, B. C., 2018.Adverse selection in the labor market. Routledge. Greiner, B., 2015. Subject pool recruitment procedures: organizing experiments with ORSEE. Journal of the Economic Science Association.1(1). pp.114-125. Ioffe, S. and Szegedy, C., 2015. Batch normalization: Accelerating deep network training by reducing internal covariate shift.arXiv preprint arXiv:1502.03167. Jeston,J.,2014.Businessprocessmanagement:practicalguidelinestosuccessful implementations. Routledge. Nicholas, J. M. and Steyn, H., 2017.Project management for engineering, business and technology. Routledge. Pawley, A. and Syder, F. H., 2014. Two puzzles for linguistic theory: Nativelike selection and nativelike fluency. InLanguage and communication(pp. 203-239). Routledge. Salimans, T., and. et. al., 2016. Improved techniques for training gans. InAdvances in neural information processing systems(pp. 2234-2242). SANTELICES,B.,2014.PATTERNSOFREPRODUCTION,DISPERSALAND RECRUITMENT INSEAWEEDS.Oceanography and Marine Biology.28. pp.177-276. Sober, E., 2014.The nature of selection: Evolutionary theory in philosophical focus. University of Chicago Press. Srivastava, R. K., Greff, K. and Schmidhuber, J., 2015. Training very deep networks. In Advances in neural information processing systems(pp. 2377-2385). Treweek, S., and. et. al., 2018. Strategies to improve recruitment to randomised trials.Cochrane database of systematic reviews.(2). Williams, G. C., 2018.Adaptation and natural selection: A critique of some current evolutionary thought(Vol. 61). Princeton university press.
APPENDIX 1.
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