This report examines the impact of equality and diversity within the workforce of Marriott Hotel. It includes aims, objectives, project management plan, small-scale research, interpretation of findings, recommendations, and reflection.
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Table of Contents TOPIC..............................................................................................................................................1 INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1) Aims and objectives.............................................................................................................1 P2) Project management plan.....................................................................................................3 P3) Gantt chart and WBS............................................................................................................5 TASK 2............................................................................................................................................7 P4) Small scale research..............................................................................................................7 TASK 3............................................................................................................................................9 P5) Interpretation of findings......................................................................................................9 P6) Recommendations..............................................................................................................16 TASK 4..........................................................................................................................................16 P7) Reflection...........................................................................................................................16 CONCLUSION..............................................................................................................................18 REFERENCES..............................................................................................................................19
TOPIC “To examine the different impact of equality and diversity within the workforce”. A case study based on Marriott Hotel. INTRODUCTION The management of the business is completely based on the different inputs that is implies as per the suitability so that systematic growth and development is measured in timely manner. The successful managing of business is based on the consecutive implications of various strategies and policy so that favoured output is achieved within the stipulated period of time. To attain sustain and long term benefits it is required to achieve the standardised target and objectives(Bagherzadeh, 2019). It is used to make balanced mapping of the requirement of business and it is implies as per the analysis of both internal and external factors in appropriate manner. In this the employee performance, supply and demand, satisfaction of customer need and requirement, innovation and creation, balancing of social and economic trends are managed so that efficient designing of project is conceived. The performance and productivity of the business is based on the range of activities that is implied by the business so that more success and profit is attained in stipulated period of instance. The following report is based on the Marriott Hotel that is an American multinational hospitality business that has manage the franchise of broad portfolio that is related to lodging facilities. The report includes aim, objectives and time-frame, small-scale research and appropriate recommendation to gain more values in useful manner. TASK 1 P1) Aims and objectives Aim: “To examine the different impact of equality and diversity within the workforce”. A case study based on Marriott Hotel. Objectives: To gain basic knowledge about the equality and diversity within the workplace of Marriott Hotel. To acknowledge advantage that is developed as from the inducement of equality and diversity inside the working place. To measure the disadvantages and impact of diversity and equality in the Marriott Hotel. 1
Research questions: What is the equality and diversity within the workplace of Marriott Hotel? What are the advantages of equality and diversity inside the working place? What are the disadvantages and impact of diversity and equality in the Marriott Hotel? Literature Review What is the equality and diversity within the workplace of Marriott Hotel. According to the viewpoint of Ruth Mayhew, 2017,theequalityanddiversitybring numerous benefits that are based largely dependent on the wider acceptance so that equal treatment about the work is processed within the working environment(Bell, 2018). The diversity is the sensitive aspect and based on different topics as like race, colour, religion and various other traits so that all the employee felt more related. Its benefits must be explained to the employee so that they could easily understand the professional expertise and their working becomemoreproductive.Itisrequiredtoresolvethisissuetothoserealchangesare implemented through which positive shift within the workplace in terms of demographic, religious, generational and sexual orientation is contributed in effective manner. On the other hand diversity is based on the cultural, ethnic and generational functions and operations by which all the employee's consider equal as regardless of culture, race, ethics, disability so that more values is transmitted by which achievement of success and growth become achievable. What are the advantages of equality and diversity inside the working place. As per the viewpoint of Anja Zojceska, 2018, diversity workplace is produced both tangible and direct benefits so that companies attain greater performance as compared to its competitors. It is used to promote higher profits by which diverse range of characteristic is developed in adequate mode. It includes a large range of benefits as like gender, age, religion, ethnicity, language, education, cultural background, abilities and many others as well. It is used to gain the better achievement by which the reputation of business is promoted in effective and efficient mode. It is vital format in which it is easy for the business to pursue more growth by which immediate and tangible benefits are directly processed(Englund, 2019). It outlines more profit so that variety of various perspective, increases profit, better decision-making, higher innovation, faster problem solving, improvised hiring results, decreases employee turnover, sustain reputation of business and higher engagement of employee's etc. 2
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What are the disadvantages and impact of diversity and equality in the Marriott Hotel. As per the viewpoint of Wanda Thibodeaux, 2020, the workers has belongs from the different workplace and background thus there experience and belief also differs accordingly. It is more beneficial but at the same time it has some drawback as well along with this it is required that employers has implement specified policies and activities within the workplace. As if the equality is presented than the probability of development of opportunities is developed by which certain level of motivation is implemented in appropriate manner(Fernando, 2018). The employee's of the business is required to be more passionate by which there contribution is getting more advanced. In addition the business must have tries to capitalise the talent and abilities and for this the business has provide training by which adequate return is generated that is more beneficial for the business. The implementation of different rules and regulations defines the suitable regulation of belief and compliance within the employee's by which relatable improvement is transferred in terms of sales and profit. P2) Project management plan The project execution is based on the different set of strategies and policies that is implemented as per the completion of project. It is a plan that is in documented form and includes various factors as like initiation, execution, planning, implementation, execution and controlling of all the different range of activities as per the balanced level of effectiveness. In this the planning of liable strategies is undertaken so that attainment of goals and objectives become more comfortable. It is more vital as well in which the diverse range of operations and functions that is played by the business so as to complete the project is intensified by which the rate of accomplishment is increases with more adequacy. The project management provide sufficient amount of knowledge and information within which the better level of encouragement and advancement is processed by making efficient level of modification as with the prior availability of resources(Foedisch, 2018). It is being used to improvise the balanced flow of information’s so that clear communication is processed in between the different individual of team and it also include few components that is as explained below as: Cost: It is a basis that includes the specific amount that is provided by Marriott Hotel to the researcher so that they could furthermore complete the project with more satisfaction. In this researcher has assigned different amount to diverse range of activities that is required to process within the project. The allocated amount is£68000 and under this the 3
complete research is performed along with this researcher ensure that balanced level of outcome is completed so that modified range of output is developed within timely basis. The costing is being segmented into different slots that is as explained below as: Time: It is a factor that defines the total time which is used by researcher and it includes total instance under which completion of project is processed in satisfactory manner. It is more essential aspect so that project must be completed within the certain period of instance(Kerzner, 2019). It is actually the standardised target that is developed by the researcher so that all the individual task and activities is completed in timely basis along with this the total time provided to researcher is of 4 weeks.Scope: It is a basis that is depended on the finalise outcome within which the project completion is attain as per the effective achievement of all the different goals and objectives in timely manner. In this the researcher tries to create more opportunities by which positive impact on the working is developed so that productive performance is generated with better suitability.Quality: It is a certain changes that are implemented so that effected outcome is created bywhichappropriateutilisationofallthedifferentresourcesisprocessed.Itis implemented by researcher so that all the different complex situations has managed with better perfection under which defined outcome is conceived by which progressive changes are measured in timely mode(Kokkonen, 2018).Communication: In this the clear and transparent flow of information is processed so that effective outcomes are developed that helps to attain the ending with more perfection. It is a processed in which the researcher uses different communication techniques such as 4
mobile phones, internet, computer, digital platform and many other devices as well. In this information is transferred with more appropriateness so that accurate output is developed.Risk: It is a basis in which the researcher has makes parallel eye on all the different activities so that the risk and its proceedings are managed and controlled in sufficient way. It is used to reduce the resistance and its impact so that productive performance and outcome is created. Resources: It includes the different amount of sources that is used to manage the different source so that project completion is processed in effective format(Paschek, 2018). The researcher required the internet connection, printers, phones, human resource, books, pen and many other bases as well so that profitable output is developed. P3) Gantt chart and WBS Gantt chart: It is a chart that is basically in the form of bar chart that illustrate project schedulingsothatallthedifferenttaskandactivitiesarelargelydependentonthe interrelationship between the different activities as per the current status of schedules. It has been used to make prior planning and programming of projects so that better accessibility is undertaken(Pearlson, 2019). It has been used to manage the different resources by which effective planning is managed in helpful way. 5
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Work Breakdown structure:It is a structure that is used to manage the different engineering systems by which researcher ensures that deliverable oriented project is processed in which overall project is segmented into different components(Rowe, 2020). It is being used to produce managerial outcomes so that team work is managed and controlled so that profitable endings are conceptualized. TASK 2 P4) Small scale research The research is a prior set up that is used to modify the certain information so that effective investigation is processed in which balanced and new ideas about particular topic is developed. In this sustain estimation of different facts and figures is analysed so that effectual understanding is expanded in so that better knowledge is generated. 7
Quantitative method: In this the statistics is develop so that prior information is collectedasfromthenumericalanalysis,statisticalimplementationandmathematical formulation and that is processed with the effective usage of different tools and techniques. Qualitative method:In this the statistics is formulated from the unstructured information which is collected as in the form of questionnaire, gathering of feedback and many other aspect though which particular knowledge is developed in specified manner(Sumner, 2018).Primary source:In this source the information is collected as from the initial phase and it is processed as per the conduction of survey, development of questionnaire so that probability of authenticity is enlarged. Secondary sources: This is a source in which the statistics is collected as from the support of newspapers, financial reports, articles, magazines and many others factors as well. It provides parallel support to researcher so that work is completed with better attractiveness. Sampling: It is a procedure in which the specified amount of population is targeted by the researcher so that integrated outcome is developed within the stipulated period of time. In this the researcher assigns the sample size of 30. Sampling: It is a process that is used to select the specific population as from complete one and then researcher work to gain integrated outcome(Tidd, 2018). The sample size of this research is 30. Questionnaire Quantitative questions Q1)Is Marriott Hotel implementingdifferent strategies for the development of equality and diversity within the workplace? a) Yes b) No Q2) Do you believe that Marriott Hotel manages the performance of company on the basis of equality? a) Yes b) No Q3) Is Marriott Hotel promotes equality and diversity within the working culture so as to support employee working? 8
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a) Yes b) No Q4) What are the different methods that is used by Marriott Hotel so as to create and develop diverseness in the business? a) By promoting indiscriminating surround b) By creating work variety c) Providing training and development on diversity and equality Q5) What are the various formats under which Marriott Hotel has manage the equality among the workforce? a) By developing employee encouragement b) By taking employee's feedback c) By providing values to the employee's d) By implementing proper equality and diversity policy and procedure Qualitative question Q6) What are the strategies and schemes that is implemented by the Marriott Hotel as while developing and promoting equality and diverseness within the workforce? a) Suitable training and development b) By using participative leadership style Q7) Did employee's of Marriott hotel is aware about the GENDER PAY GAP. a)Yes b)No Q8) Is Marriott hotel provides equal opportunities to women as compared to man. a)By offering equal job opportunities b)By providing equal salary c)By offering job position as by calibre TASK 3 P5) Interpretation of findings Q1)Is Marriott Hotel implementingdifferentFrequency 9
strategies for the development of equality and diversity within the workplace? Yes25 No5 It is acknowledged from the above graph that out of 30 respondents, 25 believes that Marriott Hotel has implies different strategies so as to developed better equality and diversity within the business. In addition the rest 5 employee's has doesn't believe the same but most of them are in favor of it thus it reflect positive aspect of business. Q2)DoyoubelievethatMarriottHotel manages the performance of company on the basis of equality? Frequency Yes26 No4 10 YesNo 0 5 10 15 20 25 30 25 5
ItisreflectedfromtheabovethatMarriottHoteltriestomanagetheworking performance so that better level of equality is transmitted within the workplace. In this 26 of the respondents shows their favour while the rest 4 didn't believe the same. Q3) Is Marriott Hotel promotes equality and diversity within the working culture so as to support employee working? Frequency Yes24 No6 11 YesNo 0 5 10 15 20 25 30 26 4 YesNo 0 5 10 15 20 25 30 24 6
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The above graph reflect that Marriott Hotel improvise different strategies so as to promote equality as it provides more support to the working employee's and in this 24 are those who has shows better support to equality while the rest 6 didn't have the similar kind of statement(von Danwitz, 2018). Q4) What are the different methods that is used by Marriott Hotel so as to create and develop diverseness in the business? Frequency By promoting indiscriminating surround10 By creating work variety12 Providing training and development on diversity and equality 8 It is reflect that Marriott Hotel has shows different methods so as to promote and create equality within which diverseness is promoted as well as created. In this 10 are those who has believe that it is developed as by promoting in discriminating working surround while 12 believe that it is due to the creation of working variety and in addition the rest 8 believes that it is due to provide training and development about equality and diversity. Q5)What are the various formats under which Marriott Hotel has manage the equality among the workforce? Frequency By developing employee encouragement8 12 By promoting indiscriminating surround Providing training and development on diversity and equality 0 2 4 6 8 10 12 14 10 12 8
By taking employee's feedback6 By providing values to the employee's8 By implementing proper equality and diversity policy and procedure 8 It is acknowledged from the above that Marriott Hotel has manage equality within the work place and in this 8 believes that it is due to the development and encouragement within the employees,6 believe it is developed by taking feedback from employee and 8 believe that it is by promoting better values to the workers and in addition the rest 8 believes that it is due to implementation of adequate equality and diversity policy and procedure. Q6)Whatarethestrategiesand schemes that is implemented by the Marriott Hotel as while developing andpromotingequalityand diverseness within the workforce? Explanation Suitable training and developmentMarriott Hotel and its management has provide and promote equality and diversenessas by providing training and development. It is done with the support ofeffectiveandefficientstrategieswithinwhich working capability and ability of employee is getting 13 0 2 4 6 88 6 88 Frequency
advanced. It is also used to promote the standardized working in which skills and attribute of employee is getting advanced. Byusingparticipativeleadership style It is a strategy that is used by the business so as to developefficientstrategywithinwhichcertain balance is developed within the working criteria. It is used to develop and influence other employees so that theyhavefeltmoremotivatedandencouraged (Yıldırım, 2019). Q7)Did employee's of Marriott hotel is aware about the GENDER PAY GAP. a)Yes26 b)No04 The Gender Pay Gap defines the remunerated difference in between male and female candidates who are working within the business. In this era as well it is analysed that females paid lesser amount as compared to male candidate and it is known as gender pay gap. In order to manage this Marriott Hotel must have followed all the legalities and provide the wage as 14
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compared to educational qualification and individual experience. In addition also ensure that moderate amount of changes is measured such as employee's felt more motivated and concerned while working and always shows more connectedness towards the achievement of certain goals and objectives in timely basis. It is the most basic aspect thus candidates are much aware about the gender pay gap but it doesn't get considerate by Marriott Hotel and provide adequate wages and salary in effective manner. In this 26 of respondent are in favoured while 4 are those who don’t have similar kind of judgements. Q8) Is Marriott hotel provides equal opportunities to women as compared to man. a)By offering equal job opportunities10 b)By providing equal salary10 c)By offering job position as by calibre10 The women must have got better job opportunities but it is always be quite less as compared to man. It is essential for an individual to gain better height in professional life but in this man always better higher wages as compared to females. Career opportunities are more in the competitive marketplace but in this there is certain imbalance in between male and female candidates.In this Marroitt hotel must have provide adequate acceptance to both male and female candidates and offer a salary package as based on their educational qualification and experiences. In this 10 of respondent believe that it is as provided by Marriott in terms of 15
offering equal job position, rest 10 believe that it is as by providing equal salary and wages and the rest 10 believe that it is as by providing equal opportunities for job. P6) Recommendations As from the above research selective knowledge and information about the equality and diversity is addressed so that suitable endings is conceived within which effective and efficient change in the work is promoted and attained in timely basis. There is some recommendation for Marriott Hotel and is as explained below as: TheMarriott Hotel must have tries to emphasis the better level of efforts towards the employee encouragement and motivation. In this as much the employee get in contact with each other that much they have able to understand each others working concepts. It used to reduce all the complex situations and also used to create strong interrelationship in between employees. The level of communication is being enhanced so that clear and transparent information is flowed as within the business. As much better clarity the employee has that much suitable understanding is developed that promote effective sense of connectedness. TASK 4 P7) Reflection The above research is conducted by me and in this I have make effective utilisation of equality and diverseness so that better understanding is developed in suitable mode.Marriott Hotel has uses different approaches so as to promote better and effective working culture so that employee has felt more comfortable while working or performing their work roles. I have faced certain challenges due to which all the certain redundancy within the project working is addressed. I have made supportive changes within the project management and for that tries to collect adequate information so that respondent modification are implies in timely basis. I have made adequate usage of cost, quality, resources, time, scope and deliverable that assist to make effective changes in project processing. I have also made suitable implication of all the activities that is needed to perform within the research completion and it is done with the support of WBS and Gantt chart. I have developed sampling and questionnaire with this make appropriate judgments by making balanced interpretation. In this I have faced some issues as well that is relatedto the miscommunication through which it is harder to make interaction with the 16
employees but in this I have tried to make efficient utilization of resources and academic learning of mine so that perfect outcome is conceived in timely basis. 17
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CONCLUSION As from the above report it is concluded that business management turns to be more successful if certain level of balance is promoted within the working. It is also used to promote the attractiveness within which both equality and diversity is considerate. In addition there are few strategies and policies that are used to promote working performance and furthermore better implications are implemented in effective manner.Furthermore, in order to process project management there are different components that has been considered such as time, cost, risk, resources, quality and scope as well. Moreover, business has implemented sustained strategies within the working condition so that equality and diverseness is maintained in easiest manner. In addition to this various other prospects is considerate by researcher and in this uses both qualitative and quantitative analysis so that effective utilisation of resources and interpretation is processedbywhichfavourableoutcomeisconceivedsothatlongtermssuccessand development is addressed on repetitive basis. 18
REFERENCES Books and Journals Bagherzadeh, M. and et. al., 2019. Managing Open Innovation: A Project-Level Perspective. IEEE Transactions on Engineering Management. Bell, J. and Harrison, B.T. Eds., 2018.Vision and values in managing education: Successful leadership principles and practice. Routledge. Englund, R. and Graham, R.J., 2019.Creating an environment for successful projects. Berrett- Koehler Publishers. Fernando, Y. and et. al., 2018. Managing project success using project risk and green supply chain management.International Journal of Managing Projects in Business. Foedisch, M., 2018.Managing Translation Projects: Practices and quality in production networks. The University of Manchester (United Kingdom). Kerzner, H., 2019.Innovation Project Management: Methods, Case Studies, and Tools for Managing Innovation Projects. John Wiley & Sons. Kokkonen, A. and Vaagaasar, A.L., 2018. Managing collaborative space in multi-partner projects.Construction Management and Economics. 36(2). pp.83-95. Paschek, D. and et. al., 2018. Knowledge management–the foundation for a successful business process management.Procedia-Social and Behavioral Sciences.238. pp.182-191. Pearlson,K.E.And et.al.,2019.Managingand usinginformationsystems:Astrategic approach. John Wiley & Sons. Rowe, S.F., 2020.Project management for small projects. Berrett-Koehler Publishers. Sumner, M., 2018. ERP Project Retrospectives—55 Enterprise Systems: Evaluating Project Success, Lessons Learned, and Business Outcomes.Midwest Association for Information Systems, pp.12-23. Tidd, J. and Bessant, J.R., 2018.Managing innovation: integrating technological, market and organizational change. John Wiley & Sons. von Danwitz, S., 2018. Managing inter-firm projects: A systematic review and directions for future research.International Journal of Project Management.36(3). pp.525-541. Yıldırım, N. and Korkmaz, Y., 2019. Five Generationsand Only One Workforce:How Successful Businesses Are Managing a Multigenerational Workforce. ONLINE Mayhew. R., 2017. Equality and diversity in the workplace. [Online] Available through: <https://bizfluent.com/info-8270685-equality-diversity-workplace.html>. Zojceska. A., 2018. Top 10 benefits of diversity in the workplace.[Online] Available through: <https://www.talentlyft.com/en/blog/article/244/top-10-benefits-of-diversity-in-the- workplace-infographic-included>. Thibodeaux. W., 2020. Advantage and disadvantage of equality in the workplace. [Online] Availablethrough:<https://smallbusiness.chron.com/advantages-disadvantages-equality- workplace-24365.html>. 19
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