logo

Managing Accommodation : Crowne Plaza Liverpool John Lennon Airport Hotel

   

Added on  2021-01-02

8 Pages2255 Words355 Views
 | 
 | 
 | 
Managing Accommodation Services
Managing Accommodation : Crowne Plaza Liverpool John Lennon Airport Hotel_1

Table of ContentsINTRODUCTION...........................................................................................................................1Task 1...............................................................................................................................................1TASK 2............................................................................................................................................1P6 Key roles of housing department......................................................................................1P7 Importance of forecasting linen stock and other guest supplies to ensure sufficient supplyto meet demand.......................................................................................................................2P8 Illustrate the importance of interrelationships between housekeeping and other keydepartments.............................................................................................................................3P9 Examine the importance of scheduling maintenance or repair work to minimise disruptionto guests..................................................................................................................................3P10 Discuss the importance of security .................................................................................4CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................5
Managing Accommodation : Crowne Plaza Liverpool John Lennon Airport Hotel_2

INTRODUCTIONHotel accommodation services includes management of staff, upkeep and sanitarystandards of hotel facilities, business management, guest satisfaction and customers services,revenue management, financial account, marketing management and other functions of hotels(Temple and et.al., 2014). This study will be based on Crowne Plaza Liverpool John LennonAirport Hotel. This report will Identify the size and scale of the accommodation services in thehospitality industry. It will explain the different forms of ownership available to accommodationservices. This report will discuss the role of classification system, grading and online review. It willelaborate the role of the front office department. This will explain the front office functions within avariety of accommodation services. It will discuss the key roles within the front office department.It will Assess the contribution of the Housekeeping department.Task 1Covered in pptTASK 2P6 Key roles of housing department.Housekeeping department is responsible for maintenance, cleanliness, aesthetic upkeepof rooms, back area, public areas, surrounding etc.In case of present study, It is an operationaldepartment of the Crowne Plaza Liverpool John Lennon Airport Hotel. A good experience of guests starts from the observing the cleanness of hotel and keepingit till the check out.Effective horse-keeping department is major reason to the guests to come back their stay. Housekeeping department takes care of customers by providing them attractive, clean,comfortable welcoming surrounding. Aesthetic up keep of the whole property thatincludes front of the house and back of the house, rooms, lobby cleans. Role of housekeeping- Provide lines of room, food service area, maintain the inventory. Deal with founded lostarticles, this help to run department smoothly. Provide uniform to all the staff and maintain the floral decorations in the hotel.1
Managing Accommodation : Crowne Plaza Liverpool John Lennon Airport Hotel_3

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Managing Accommodation Services in Hospitality Industry - Desklib
|13
|3494
|365

Key roles in housekeeping department
|7
|1663
|363

Managing Accommodation Services in Crowne Plaza Hotel
|10
|2459
|4

(PDF) Managing Accommodation services - Assignment
|8
|1570
|58

Managing Accommodation Services Assignment - Lympstone Manor hotel
|7
|1307
|61

Roles and Importance in Accommodation Services
|8
|2086
|55