Managing Accommodation Services

Accommodation Services

Table of Contents
Introduction......................................................................................................................................3
TASK 1............................................................................................................................................3
P1 Determine the scale & size of the accommodation services within the hospitality sector.3
P2 Justify the various forms of ownership available to accommodation sector.....................4
P3 Explain the function that, scaling, categorisation systems and online review sites play
when potential guests look for and book................................................................................5
TASK 2............................................................................................................................................5
P4 The front office purpose inside a variety of accommodations facilities..........................5
P5 The key functions and roles within the front office department ......................................7
TASK 3............................................................................................................................................8
P6 The Function and roles of housekeeping division ..........................................................8
P7 The Value & importance of predicting linen stock and other guest supplies ................9
P8 The Importance of interrelatedness between housekeeping and other sector ...............10
TASK 4..........................................................................................................................................11
P9 Describe the importance of planning maintenance or repair work to decrease interruption
to guests................................................................................................................................11
P10 Explain the importance of safety and security within a chosen organisation............11
Conclusion.....................................................................................................................................12
REFERENCES..............................................................................................................................13
Books & Jounals ..................................................................................................................13
Online:..................................................................................................................................13

Introduction
The Accommodation sector is biggest sector of hospitality industry that provides a lot
of opportunities to work within a ever-changing and dynamic sector. The hospitality industry
offers a lot of services that involves accommodation , lodging and food services within tourism
sector to expand business. They offer services like breakfast, living accommodations and
catering services to its customer. In context of Marriott international, the supervisor emphasised
on providing the best accommodation services to its client in order to achieve profitability
within a hospitality industry The headquarter of this company is situated in Maryland US as well
as it was supported in year 1927. This report describes size and scale accommodation as well as
lodging services in the hospitality industry. In addition to this, the main goal of supervisor of
Marriott International is to accomplish goal and objective in an effective manner. Front office
executive is an important part of service sector that helps in taking a effectual decision in respect
of offering best services to its customer within hospitality industry.
TASK 1
P1 Determine the scale & size of the accommodation services within the hospitality sector.
The hospitality industry is one of the largest sector that provides best accommodation
and lodging services to its customer. The main purpose of this industry is to offer quality
services to its customer at affordable price(Hoendervanger, Bergsma and VAN DER 2016).
The manager of hotels emphasised on providing luxurious and quality services of
accommodation to its customer for satisfying them. The scale and size of accommodation
services found within hospitality sector which is mentioned below:
Budget Hotel:These are the low budget hotels that provides basic facilities such as
clean room, food facility and telecommunication services to its customer at low price. For
instance, Russell Square hotel provided low budget pleasant and comfortable accommodation
services to its user at low price.
Mid range hotel: These hotels provides various additional services as well as larger
room to its customer than budget hotel. They emphasised on satisfying customer by offering
different facilities such as good atmosphere, comfortable beds and internet services to its
customer. For Example: Sanctuary house hotel is mid range hotel which offers adequate safety

and security services to its customer.
Luxury hotel:These are 5 Stars hotels which provides luxurious services such as valet
and banqueting spas services to its customer that helps in increasing consumer experience. For
example, Hotel Cafe Royal provides gym facilities, private dining bars, luxurious spas services
as well as check in and checkout services to its customer.
P2 Justify the various forms of ownership available to accommodation sector.
Independently owned properties: Interdependently owned hotels are those which are
run and owned independently which doesnot permit any other businessman to use its patent.
For instance, The independently run properties like Lancaster gate hotel which have a chain
of hotel in diverse countries (Common, Flynn and Mellon 2016). These hotels alter their
policies and procedures according to the market need and demand. The higher authority take
decision regarding financial performance of hotel and also they can make good relationship
with its customer. In addition to this these hotels provides best services in diverse countries to
satisfy its customer.
Chain hotel management: Herein, the hotel which is owned as well as run by the
same owner of company. These hotels are situated in different location provided similar
services to its customer that helps in maximise profit of the company. For example, Magnuson
hotel has diverse chain around the world that assists in expanding its profit. These hotels offer
a variety of services such as good environment, clean room facility, gym services and
luxurious spas facilities to its customer across the globe. It assists them in increasing
profitability of the company.
Franchises: Franchises provides right to use the brand of other parent company for
specific time period. It assists in accelerating sales and profit of the company and distributes
its product by using brand of other parent company. They offer good brand portfolio to other
company which helps in increasing market share within minimum time. On the other hand,the
advantage of using franchisor is to manage chain of hotel that helps in accelerating profit and
sales.
Management Contract: A management contract includes wide variety of services such
as production and technical facility, training, marketing services as well as accounting etc. It
includes not only licensing and franchising but also include how to do their work. A