Managing Accommodation Services

Managing Accommodation
Services

Table of Contents
INTRODUCTION...........................................................................................................................1
LO1 and LO 2..................................................................................................................................1
Types of accommodation services-........................................................................................1
Type of accommodation services-..........................................................................................2
Different forms of ownership applicable to accommodation service ...................................2
Grading and classification system .......................................................................................4
Role played by online review sites.........................................................................................5
Function of the Front Office...................................................................................................1
Key roles of the Front Office department...............................................................................2
Conclusion and recommendation.....................................................................................................3
LO 3 and LO 4.................................................................................................................................3
1 Review the key roles that can found the department of housing within selected firm.......3
2.Explain the importance regarding forecasting linen stock as well as other guest to assures
sufficient supply to fullfill the demands.................................................................................4
3.Importance regarding relationship between other key departments and housekeeping with
hotel Marriot to give quality services and provisions............................................................5
4. Relationship between housekeeping department with others in Marriott to provide effective
quality.....................................................................................................................................5
5. Evaluate importance of communication between housekeeping and facilities department for
proving effective quality.........................................................................................................5
6. Importance of Scheduling maintenance to minimize disruption of guests.........................6
Discussion on significance of security system within enterprise...........................................6
Role of maintenance within accommodation service to provides guest satisfaction.............6
Critical evaluation on significance of communication between housekeeping department and
facilitates department..............................................................................................................7

CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................1

INTRODUCTION
Managing accommodation services into hospitality industry is essential for the success
and growth of business running under this sector. The accommodation service should be
controlled and managed by the hospitality companies so that they can render effective services to
their guest.
Marriott Hotel had its business operation all over the world. This has more than 30 brands
which are being operated under the brand name of company. They had 7,003 properties in more
than 131 countries across globe. The company had total revenue of 20.75 billion. The above
report includes the type of accommodation services that are available within the hospitality
industry. Report further carried forward with discussing front office department across
accommodation service. The report ends with determining contribution of department of
housekeeping for providing accommodation services to the guest. Exploring role security and
facilities have among accommodation services.
LO1 and LO 2
Types of accommodation services-
Overview of hospitality industry-
Hospitality sector includes the several types of services ad business which are related to
the consumer satisfaction and leisure. It is major section of service industry which include five
sub-sector in it which are lodging service, food & beverage, event and transportation & tourism.
They generally focus on rendering luxury, pleasure, enjoyment which are opposed with the
necessity of catering.
The accommodation service play and major role in this sector. As if any individual will
decide to have a tour they will further need an accommodation where they can stay along with
food and transportation which are basic requirement for travellers. It is the backbone of these
sectors (Saare and et.al.,2018). This includes motel, service apartment, hotel, resort, spas and
hostels in it. This contributes s huge amount into the industry each year. These service is helpful
in producing a maximizing experience to the travellers. It greatly contributes to the overall GDP
of the nation also that's why more and more travels and tourism is encouraged by government to
great extent.
1